NOAH Newsletter - Edition: November 2015 NOAH Advisors
The NOAH Newsletter is a bi-monthly publication with a dedicated focus on European Internet companies. Here is an overview of this month’s issue:
- Current state of the web: traffic benchmarking of the largest B2C sectors
- Latest sector valuations and operational KPIs
- The most significant transactions in recent years
- A year in review for the NOAH Conference, featuring highlights from our 2015 events in Berlin & London
Save the dates for NOAH 2016 – make sure to mark these dates in your calendar today:
8-9 June 2016: NOAH Berlin at Tempodrom
10-11 November 2016: NOAH London at Old Billingsgate
Optimizing Assortments by Focusing on Attribute-Based Demand PatternsG3 Communications
View the full webcast here: http://rtou.ch/2p7g5qg
Learn how to analyze the everyday shopper’s buying behavior using retail data pattern recognition principles and applying those to the average retail environment. Kevin Stadler, President & CEO, and Marsha Shapiro, SVP of Product Management from 4R Systems present a unique approach to consumer patterns and how Assortment Optimization applies. They will cover:
· Retail data pattern recognition guiding principles
· Roadmap to applying consumer pattern principles within the retail environment
· Best uses in retail & key learnings
· Examples and applicability in Assortment Optimization
NOAH Newsletter - Edition: September 2015 NOAH Advisors
The NOAH Newsletter is a bi-monthly publication with a dedicated focus on European Internet companies. Here is an overview of this month’s issue:
- Current state of the web: traffic benchmarking of the largest B2C sectors
- Latest sector valuations and operational KPIs
- The most significant transactions in recent years
- The latest developments on NOAH London 2015 (12-13 November) - with a detailed summary of all confirmed presenting companies so far
WEBINAR VIDEO: Cornell/Revinate study of how to improve your TripAdvisor rank...tnooz
One of the most important initiatives for hotels today is to move up in ranking on TripAdvisor and increase visibility on the world’s largest travel site.
A recent study conducted by Cornell and Revinate, the leading guest feedback and engagement platform, unveiled one simple way for hotels worldwide to improve on TripAdvisor.
This Tnooz and Revinate webinar explored:
The full results of the study, and how encouraging guests to share feedback on TripAdvisor drives significant gains in a property’s performance on TripAdvisor and even increased occupancy. For example, properties using Revinate Surveys solution, which encourages guests to write reviews on TripAdvisor, experienced a 3X average increase in review volume.
How hotels can capitalize on additional revenue opportunities with increased occupancy
Results of related research on the revenue impact of responding to reviews (responding to all positive reviews might actually be detrimental!)
Broader strategies to encourage direct, repeat bookings and build deeper relationships with guests
Panelists for the free, hour-long webinar were:
Chris Anderson, associate professor, Cornell School of Hotel Administration
Brian Payea, head of industry relations, TripAdvisor
Gene Quinn, CEO and producer, Tnooz
Glynis Esmail, VP marketing, Landmark Hotels Group
Tara Peterson, corporate marketing coordinator, IDM Hospitality
Kelly Robb, director of market intelligence, Revinate
Sean O'Neill, editor-in-chief and moderator, Tnooz
Who should watch?
Hotel general managers
VPs and directors of marketing
VPs and directors of operations
Corporate marketing directors
C-level executives
This free webinar took place on Tuesday 12 July 2016.
Optimizing lead generation to get better results Brian Carroll
If your lead generation is focused on lead capture and not on lead optimization, you're missing out on revenue. The fastest way to improve your account based marketing and lead generation results by doing better with the leads you already have. Learn a data-driven approach to optimizing your leads that include list segmentation, lead qualification,testing timing, improving sales and lead nurturing.
NOAH Newsletter - Edition: November 2015 NOAH Advisors
The NOAH Newsletter is a bi-monthly publication with a dedicated focus on European Internet companies. Here is an overview of this month’s issue:
- Current state of the web: traffic benchmarking of the largest B2C sectors
- Latest sector valuations and operational KPIs
- The most significant transactions in recent years
- A year in review for the NOAH Conference, featuring highlights from our 2015 events in Berlin & London
Save the dates for NOAH 2016 – make sure to mark these dates in your calendar today:
8-9 June 2016: NOAH Berlin at Tempodrom
10-11 November 2016: NOAH London at Old Billingsgate
Optimizing Assortments by Focusing on Attribute-Based Demand PatternsG3 Communications
View the full webcast here: http://rtou.ch/2p7g5qg
Learn how to analyze the everyday shopper’s buying behavior using retail data pattern recognition principles and applying those to the average retail environment. Kevin Stadler, President & CEO, and Marsha Shapiro, SVP of Product Management from 4R Systems present a unique approach to consumer patterns and how Assortment Optimization applies. They will cover:
· Retail data pattern recognition guiding principles
· Roadmap to applying consumer pattern principles within the retail environment
· Best uses in retail & key learnings
· Examples and applicability in Assortment Optimization
NOAH Newsletter - Edition: September 2015 NOAH Advisors
The NOAH Newsletter is a bi-monthly publication with a dedicated focus on European Internet companies. Here is an overview of this month’s issue:
- Current state of the web: traffic benchmarking of the largest B2C sectors
- Latest sector valuations and operational KPIs
- The most significant transactions in recent years
- The latest developments on NOAH London 2015 (12-13 November) - with a detailed summary of all confirmed presenting companies so far
WEBINAR VIDEO: Cornell/Revinate study of how to improve your TripAdvisor rank...tnooz
One of the most important initiatives for hotels today is to move up in ranking on TripAdvisor and increase visibility on the world’s largest travel site.
A recent study conducted by Cornell and Revinate, the leading guest feedback and engagement platform, unveiled one simple way for hotels worldwide to improve on TripAdvisor.
This Tnooz and Revinate webinar explored:
The full results of the study, and how encouraging guests to share feedback on TripAdvisor drives significant gains in a property’s performance on TripAdvisor and even increased occupancy. For example, properties using Revinate Surveys solution, which encourages guests to write reviews on TripAdvisor, experienced a 3X average increase in review volume.
How hotels can capitalize on additional revenue opportunities with increased occupancy
Results of related research on the revenue impact of responding to reviews (responding to all positive reviews might actually be detrimental!)
Broader strategies to encourage direct, repeat bookings and build deeper relationships with guests
Panelists for the free, hour-long webinar were:
Chris Anderson, associate professor, Cornell School of Hotel Administration
Brian Payea, head of industry relations, TripAdvisor
Gene Quinn, CEO and producer, Tnooz
Glynis Esmail, VP marketing, Landmark Hotels Group
Tara Peterson, corporate marketing coordinator, IDM Hospitality
Kelly Robb, director of market intelligence, Revinate
Sean O'Neill, editor-in-chief and moderator, Tnooz
Who should watch?
Hotel general managers
VPs and directors of marketing
VPs and directors of operations
Corporate marketing directors
C-level executives
This free webinar took place on Tuesday 12 July 2016.
Optimizing lead generation to get better results Brian Carroll
If your lead generation is focused on lead capture and not on lead optimization, you're missing out on revenue. The fastest way to improve your account based marketing and lead generation results by doing better with the leads you already have. Learn a data-driven approach to optimizing your leads that include list segmentation, lead qualification,testing timing, improving sales and lead nurturing.
7 approaches to achieving progressive growth in digitalSerge Milbank
The Basics
1. Building up channels
2. Reporting
Volume drivers
3. Programmatic Buying
4. Member Get Member Programs
Advanced stuff
5. Data Management Platforms
6. Cross Platform
7. Growth Hacking
Conducted numerous valuation methodologies and thorough research for a company in the Travel Services industry looking to enter into the M&A market. Placed as one of four finalists out of more than 30 teams and presented out pitch to a panel of William Blair partners.
7 Approaches to Achieving Progressive Growth in Digital - a presentation used at the Internet Marketing event hosted in Wembley 8th May 2014
Presented by a Stream:20 Digital Consultant
Since 2011, U.S. Internet Advertising companies (+92.3%) have outperformed the NASDAQ (+63.8%), S&P 500
(+54.1%), and MSCI Europe (+43.2%) indexes, along with their international counterparts (+51.1%).
The NOAH Newsletter is a bi-monthly publication with a dedicated focus on European Internet companies. Here are a few highlights on what to expect.
- State of the web: traffic benchmarking of the largest B2C sectors
- Latest sector valuations and operational KPIs
- The most significant transactions in the last few years
- Recent developments and program for the NOAH Conference (London & Berlin)
Cleveland Research Company 2016 Stock Pitch Competition- Tempur Selay Finalist Alexander Liscum
One of 5 finalists chosen out of 25 competitive teams to present to equity research professionals in the 2016 CRC Stock Pitch Competition at Miami University.
The short presentations are followed by a discussion with all participants about the following questions:
1) How do we drive adoption of the DQF-MQM metrics? 2) What do buyers of translation need next to make their translation quality evaluation process more effective? 3) What do providers of translation need next to make their translation quality evaluation process more effective?
BTO 2015 | TripAdvisor | Reputation and other trendsBTO Educational
BTO 2015 Side TWO | Giovedì 3 dicembre
#1 Focus Hall
TripAdvisor. The World of
14.20 : 15.10
http://www.buytourismonline.com
http://www.buytourismonline.com/eventi/tripadvisor/
50 minuti dedicati all’universo TripAdvisor.
I nuovi trend individuati dalle loro ricerche (mobile, connected travelers, rilevanza crescente della destinazione, viaggi internazionali e altro), i nuovi studi sulla rilevanza della reputazione, sulla connessione tra hotel engagement e hotel performance (anche in termini di roi), e infine le azioni che influiscono positivamente sull’engagement.
Keynote Speaker
Gianluca Laterza – Territory Manager Southern and Eastern Europe TripAdvisor
Introduzione, moderazione e conclusioni
Robert Piattelli – Co-founder BTO Educational
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Presenting this set of slides with name - Market Risk And Return Powerpoint Presentation Slides. Our topic specific Market Risk And Return Powerpoint Presentation Slides presentation deck contains twenty eight slides to formulate the topic with a sound understanding. This PPT deck is what you can bank upon. With diverse and professional slides at your side, worry the least for a powerpack presentation. A range of editable and ready to use slides with all sorts of relevant charts and graphs, overviews, topics subtopics templates, and analysis templates makes it all the more worth. This deck displays creative and professional looking slides of all sorts. Whether you are a member of an assigned team or a designated official on the look out for impacting slides, it caters to every professional field.
Formación: "¿Cómo responder a las opiniones?" para Bluebay HotelsReviewPro
Temas incluidos:
- Por qué las respuestas a las opiniones son tan importantes
- Dónde se puede responder a las opiniones
- Quién debe responder
- Cómo responder a las opiniones positivas
- Cómo responder a las opiniones negativas
- La mejor manera de recompensar a los que comentan
- Consejos básicos para responder a los comentarios
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7. Growth Hacking
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- State of the web: traffic benchmarking of the largest B2C sectors
- Latest sector valuations and operational KPIs
- The most significant transactions in the last few years
- Recent developments and program for the NOAH Conference (London & Berlin)
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BTO 2015 Side TWO | Giovedì 3 dicembre
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Monthly executive summary hilton london metropole
1. Report Summary
Global Review Index™
75.5%
Reviews
398
Semantic Analysis
488
50
60
70
80
90
Apr 1 Apr 5 Apr 10 Apr 15 Apr 20 Apr 25 Apr 30
Group Rankings defined by Demo Chain 2
By Global Review Index™ By number of new reviews
Group Name Ranking Hotel Group Average Ranking Hotel Group Average
My Chain of 128 75.5% 84.4% of 128 398 126
UK of 8 75.5% 85.1% of 8 398 188
Group Rankings defined by ReviewPro
By Global Review Index™ By number of new reviews
Group Name Ranking Hotel Group Average Ranking Hotel Group Average
Greater London 4* of 496 75.5% 81.2% of 496 398 62
London 4* of 443 75.5% 81.4% of 443 398 61
London Hotels of 1029 75.5% 78.5% of 1029 398 62
UK: Greater London of 1174 75.5% 78.4% of 1174 398 61
6
1
118
8
5
4
7
8
341
302
609
703
Page 1 of 8
Generated 16 May 2014. Confidential information
Executive Summary Individual Hotel:
Hilton London Metropole April 2014
3. Reviews
Review Sources
Reviews
Source Source Index TotalDistribution Ranking Score Rec.
Google 64.2%↓ 1 / 5
(2 of 4)
(2 of 2)
3.7↓
Page 3 of 8
Generated 16 May 2014. Confidential information
Executive Summary Individual Hotel:
Hilton London Metropole April 2014
4. Reviews
Reviews by language
Language Reviews Pos. Neu. Neg.
all 286
+48.1% negative reviews
134 72 80
English 177
+35.9% negative reviews
83 41 53
Italian 25
+100% negative reviews
16 5 4
Arabic 22
+20% negative reviews
8 8 6
French 14
+100% positive reviews
2 7 5
Spanish 9
+100% positive reviews
4 3 2
German 8
+66.7% negative reviews
1 2 5
Norwegian 8
+133.3% positive reviews
7 0 1
Swedish 8
+16.7% positive reviews
7 0 1
Portuguese 4 3 1 0
Russian 4
+100% negative reviews
1 1 2
(3 of 4)
(1 of 2)
Page 4 of 8
Generated 16 May 2014. Confidential information
Executive Summary Individual Hotel:
Hilton London Metropole April 2014
5. Reviews
Reviews by language
Language Reviews Pos. Neu. Neg.
Dutch 2 0 2 0
Greek 1 0 0 1
Finnish 1 1 0 0
Croatian 1 1 0 0
Indonesian 1 0 1 0
Yoruba 1 0 1 0
(4 of 4)
(2 of 2)
Page 5 of 8
Generated 16 May 2014. Confidential information
Executive Summary Individual Hotel:
Hilton London Metropole April 2014
6. Departments and Semantic
Department Indexes
Department Index Change Reviews
Business I/D 0
Cleanliness 77% 3.4 57
Decoration I/D 0
Entertainment I/D 1
Gastronomy 69.7% 2.3 2
Location 84.1% 0.8 54
Reception 86.3% 0.4 1
Room 70.3% 3.3 52
Service 74.5% 1.7 54
Value 71.9% 6.2 50
Semantic Analysis
Concept Total Positive Negative
All concepts 585 419 166
room 107 67 40
hotel 96
+92.3% negative mentions
71 25
staff 62
+120% negative mentions
51 11
breakfast 37 31 6
location 36 33 3
bed 24 20 4
service 23
+100% negative mentions
13 10
bathroom 17
+66.7% negative mentions
7 10
food 17
+55.6% positive mentions
14 3
bar 13
+500% negative mentions
7 6
↑
↑
↑
↑
↑
↓
↑
↑
=
↑
↑
↑
↓
↓
↓
↑
↑
↑
↑
↓
↑
↑
↓
=
=
↑
↑
=
↑
Page 6 of 8
Generated 16 May 2014. Confidential information
Executive Summary Individual Hotel:
Hilton London Metropole April 2014
7. Competition
Ranking Hotel Global Review Index™ Reviews
Group Average 80.3%↓ 137
1 Lancaster London 85.4%↓ 128
2 Melia White House 83.1%↓ 182
3 Novotel London West 79.9%↑ 129
4 Holiday Inn London-Bloomsbury 78%↓ 126
5 Hilton London Metropole 75.5%↑ 398
6 Park Grand London Hyde Park 74.9%↓ 127
↑
↓
↑
↓
↑
↓
Page 7 of 8
Generated 16 May 2014. Confidential information
Executive Summary Individual Hotel:
Hilton London Metropole April 2014
8. About ReviewPro
ReviewPro is a reputation management tool for hotels to analyze online sentiment,
and help managers turn guest feedback into improvements at their properties.
For more information visit www.reviewpro.com
Glossary
Overview
The Executive Summary report for Individual Hotels is a powerful, printable report that gives you a concise overview of the most relevant indicators and analysis for your hotel.
Terminology found in this report
Color classifications
ReviewPro normalizes the quantitive review scores and then classifies the review
in the following classifications:
Positive (100% to 80%)
Neutral (79% to 60%)
Negative (59% and below)
Not Rated (Reviews without score)
Report Summary
Group Ranking defined by "Your Hotel":
Create custom groups and see how your hotel ranks within your
organization.
Group Ranking defined by ReviewPro:
Rank your performance against other hotels within your city with the same
star category.
Review
A summary of your hotel's overall reviews
Review Sources:
Based on the total number of reviews, this is a consolidated list of your
results across the top review channels.
Reviews by Language:
Track review results by language to gain insight into different cultural
perceptions.
Department Indexes & Semantic Analysis
This is a summary of your hotel's overall performance across the various areas of
the establishment, compared against the results from the previous period.
Review Index by Department:
Track performance across key departments to identify areas for
improvement.
Semantic Analysis:
Track the positive and negative sentiments related to consumers' opinions in
key concepts.
Competition
Competitive benchmark of your hotel's Global Review Index™, volume of reviews
and over all ranking within your hotel's direct competitor set.
Change Highlight
All data include "+ / -" highlighting positive or negative change compared to the
previous period.
Negative change
booking.com 9.1 / 10 218
+100% Negative
Positive change
tripadvisor.co.uk 6 of 639 4.5 / 5 96% 63
+81.8% Positive
Page 8 of 8
Generated 16 May 2014. Confidential information
Executive Summary Individual Hotel:
Hilton London Metropole April 2014
