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Company Culture
Monark Values
1. Be Creative and Open to Change
2. Always Share Everything and Speak Honestly
3. Aim High and Constantly Be Learning
4. Be Customer Obsessed
5. A Deep Understanding of the Customer and Our Market
6. Work as a Team and Hold Peers Accountable
7. Provide the Best Platform on the Market
Be Creative and Open to Change
Meaning: As a team, we pursue groundbreaking ideas and solutions,
unafraid of failure.
Purpose: This value keeps us at the forefront of our industry and helps us
continually adapt to market changes.
Quote: "Innovation distinguishes between a leader and a follower." -
Steve Jobs.
How You Can Do This: In the workplace, this could mean encouraging
team members to brainstorm creative solutions to problems and
rewarding employees who take calculated risks to test new ideas.
Always Share Everything and Speak Honestly
Meaning: We foster open, honest conversations that build trust and
empower collaboration.
Purpose: This value creates a work environment where everyone feels
heard and respected.
Quote: "Honest communication is built on truth and integrity and upon
respect of the one for the other." - Benjamin E. Mays
How You Can Do This: A real-life example could involve a manager
openly sharing company performance data with their team and
welcoming feedback to identify areas for improvement.
Aim High and Constantly Be Learning
Meaning: We strive for excellence and continuous development,
attracting top talent and promoting growth.
Purpose: This value ensures that we are constantly pushing ourselves
and our company forward.
Quote: "There is no challenge more challenging than the challenge to
improve yourself." - Michael F. Staley.
How You Can Do This: In the workplace, this may involve setting
ambitious goals and providing resources for professional development.
Be Customer Obsessed
Meaning: We focus on providing a massive amount of value to our
customers on both sides of the marketplace while ensuring the best user
experience.
Purpose: This value drives customer satisfaction and loyalty.
Quote: "Customer satisfaction is worthless. Customer loyalty is priceless."
- Jeffrey Gitomer.
How You Can Do This: A real-life example could involve conducting user
testing to identify pain points and implementing changes to improve the
platform's usability.
A Deep Understanding of the Customer and Our Market
Meaning: We gain a profound understanding of target personas and
competition, guiding our strategy and staying ahead.
Purpose: This value helps us make informed decisions and maintain a
competitive edge.
Quote: "Know your enemy and know yourself, and you can fight a
hundred battles without disaster." - Sun Tzu
How You Can Do This: In the workplace, this could involve conducting
regular market research and competitor analysis to identify trends and
opportunities.
Work as a Team and Hold Peers Accountable
Meaning: We work as a team, holding each other accountable while
helping solve challenges through collective effort.
Purpose: This value fosters a supportive work environment and drives
results.
Quote: "Talent wins games, but teamwork and intelligence win
championships." - Michael Jordan
How You Can Do This: A real-life example might involve a team working
together to meet a tight deadline, sharing responsibilities, and providing
feedback to ensure the best possible outcome.
Provide the Best Platform on the Market
Meaning: We dedicate ourselves to building the most effective, efficient,
and industry-leading platform that meets our customers' needs.
Purpose: This value ensures that our platform stands out in the market
and delivers exceptional results.
Quote: "Efficiency is doing better what is already being done." - Peter
Drucker.
How You Can Do This: In the workplace, this could involve analyzing and
optimizing processes to reduce costs and improve performance.

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Monark Company Culture.pdf

  • 2. Monark Values 1. Be Creative and Open to Change 2. Always Share Everything and Speak Honestly 3. Aim High and Constantly Be Learning 4. Be Customer Obsessed 5. A Deep Understanding of the Customer and Our Market 6. Work as a Team and Hold Peers Accountable 7. Provide the Best Platform on the Market
  • 3. Be Creative and Open to Change Meaning: As a team, we pursue groundbreaking ideas and solutions, unafraid of failure. Purpose: This value keeps us at the forefront of our industry and helps us continually adapt to market changes. Quote: "Innovation distinguishes between a leader and a follower." - Steve Jobs. How You Can Do This: In the workplace, this could mean encouraging team members to brainstorm creative solutions to problems and rewarding employees who take calculated risks to test new ideas.
  • 4. Always Share Everything and Speak Honestly Meaning: We foster open, honest conversations that build trust and empower collaboration. Purpose: This value creates a work environment where everyone feels heard and respected. Quote: "Honest communication is built on truth and integrity and upon respect of the one for the other." - Benjamin E. Mays How You Can Do This: A real-life example could involve a manager openly sharing company performance data with their team and welcoming feedback to identify areas for improvement.
  • 5. Aim High and Constantly Be Learning Meaning: We strive for excellence and continuous development, attracting top talent and promoting growth. Purpose: This value ensures that we are constantly pushing ourselves and our company forward. Quote: "There is no challenge more challenging than the challenge to improve yourself." - Michael F. Staley. How You Can Do This: In the workplace, this may involve setting ambitious goals and providing resources for professional development.
  • 6. Be Customer Obsessed Meaning: We focus on providing a massive amount of value to our customers on both sides of the marketplace while ensuring the best user experience. Purpose: This value drives customer satisfaction and loyalty. Quote: "Customer satisfaction is worthless. Customer loyalty is priceless." - Jeffrey Gitomer. How You Can Do This: A real-life example could involve conducting user testing to identify pain points and implementing changes to improve the platform's usability.
  • 7. A Deep Understanding of the Customer and Our Market Meaning: We gain a profound understanding of target personas and competition, guiding our strategy and staying ahead. Purpose: This value helps us make informed decisions and maintain a competitive edge. Quote: "Know your enemy and know yourself, and you can fight a hundred battles without disaster." - Sun Tzu How You Can Do This: In the workplace, this could involve conducting regular market research and competitor analysis to identify trends and opportunities.
  • 8. Work as a Team and Hold Peers Accountable Meaning: We work as a team, holding each other accountable while helping solve challenges through collective effort. Purpose: This value fosters a supportive work environment and drives results. Quote: "Talent wins games, but teamwork and intelligence win championships." - Michael Jordan How You Can Do This: A real-life example might involve a team working together to meet a tight deadline, sharing responsibilities, and providing feedback to ensure the best possible outcome.
  • 9. Provide the Best Platform on the Market Meaning: We dedicate ourselves to building the most effective, efficient, and industry-leading platform that meets our customers' needs. Purpose: This value ensures that our platform stands out in the market and delivers exceptional results. Quote: "Efficiency is doing better what is already being done." - Peter Drucker. How You Can Do This: In the workplace, this could involve analyzing and optimizing processes to reduce costs and improve performance.