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Monarch
Recruitment
1. Our organisation
Monarch Recruitment is an established specialist brand within the IT recruitment market. It is a name
associated with trust and, as an organisation, we encourage new ideas and methods. These are vital
elements in our successful dealings with our clients and we know that our readiness to adopt and implement
new ideas has been instrumental in placing us at the top of our industry.

Monarch recognises that companies need evidence and assurances that they will be working with a partner
that can provide the range and quality of IT staff needed to service current and future requirements. We
believe that we have evidenced this capability by showing we operate an extensive IT database (ITRIS)
which has been updated consistently for over 17 years and holds the details of in excess of 500,000
candidates based throughout the UK and 150,000 candidates’ currently seeking opportunities. The database
is added to daily as we identify new candidates who fit the broad requirements of our clients.

Monarch Recruitment has consultants who work within regional teams, each team covering a geographical
area within the UK. These are divided as follows:

                •   Midlands                               •   South of England
                •   London                                 •   North of England
                •   Thames Valley                          •   Wales
                •   Scotland                               •   South West


Within each geographical team are a number of consultants of varying seniority, each of which specialise
in a particular technical market e.g. Microsoft Technologies. This detailed industry knowledge means we
have unrivalled candidate delivery capability and can also provide valuable consultancy to our clients on
which local skills are available. In addition, where skills shortfalls become evident, our staff can immediately
instigate candidate attraction strategies aimed at ensuring we can consistently provide the staff required by
our clients.

In addition to the geographical specialisation of consultants, Monarch also has a UK Major Accounts Team
which focuses on the provision of services to our largest clients ensuring excellent customer provision and
dedicated resources.

Our applicants to permanent / contractor / temporary placement conversion rates are among the best in the
industry:
                Permanent                                  Contract
                CV to Interview           5:3              CV to interview          5:4
                Interview to offer        3:1              Interview to contract    3:2



Of the 526 permanent candidates Monarch placed during the 12 months from April 2008 to March 2009 only
1.5% left their employment within the first 8 weeks and the average length of tenure for these candidates is 3
years and 7 months.
Our focus is to ensure we provide our clients with an all-encompassing recruitment service designed to meet
the businesses current and future needs. To achieve this, Monarch has focused its attention on evidencing:

                   •    A cost effective solution
                   •    Detailed Management information and assistance with demand planning
                   •    Continuous service improvements and process efficiencies
                   •    Continuous improvement in the quality of hire and time to hire
                   •    Robust governance and full legal compliance
                   •    Best practice framework for resourcing and workforce management
                   •    Assistance with diversity initiatives
                   •    Access to subject matter experts

We firmly believe this proposal represents the very best and most cost effective recruitment solution
designed to meet the requirements of your business.




2. Overview of our client portfolio
Alliance and Leicester                    Gala Coral Group                     NHS
London                                    Nottingham, Barking, Woking          England & Wales

AN Media Group (Daily Mail)               Home Office                          Ocado
London                                    London                               Hatfield in Hertfordshire

Bet Click                                 Inca                                 Pitney Bowes
London                                    Egham                                Harlow, Windsor, Edinburgh, Cemtral
                                                                               London & Kent
Betfair                                   Information Management Group
Hammersmith, London                       London, Manchester                   Price Waterhouse Coopers
                                                                               Birmingham
BMS Ltd                                   Kelkoo!
Oundle                                    London                               Reuters
                                                                               London
                                          Lloyds TSB
BSkyB                                     London                               Serif Europe Ltd
Osterley                                                                       Nottingham
                                          Merlin Information Systems
BUPA                                      Amersham, Italy, Netherlands,        Sytner Group
London                                    Paris & London                       Leicester

Cambridge Assessment                      Metropolitan Police Service          Tata Consultancy
Cambridge                                 London                               Nottingham & London

Capita Group                              Millward Brown                       TDX Group
Birmingham, Bristol, Coventry,            London & Warwick                     Nottingham
Glasgow, Leeds, London & Reading
                                          Ministry of Justice                  Ticketline
Codemasters                               London
Guildford, Southam & Birmingham                                                Manchester

                                          NATS                                 Tradefair
Data Select Limited                       Whiteley, Bournemouth,
Marlow                                                                         London
                                          Birmingham, Manchester, Heathrow,
                                          Gatwick & Glasgow
Dollar Financial                                                               Windsor Life
Nottingham                                                                     Telford
                                          NEC Group
                                          Manchester
ESRI UK Ltd                                                                    Yahoo!
Aylesbury, Cambridge,                                                          London
                                          Next Plc
Edinburgh & Newbury                       Leicester
3. Analysis of current candidate pool
A strong brand has been a key factor in Monarch’s ability to attract and deliver the quantity and quality of
candidates our customers require. A high profile advertising strategy over the last 17 years has ensured a
constant stream of high quality IT professionals registering with us. Many of the candidates on the Monarch
database have worked for Monarch on numerous occasions on contracts or have returned for their next
permanent career move. IT professionals favour the use of the internet when looking for work. It is for this
reason that our marketing department and advertising resources specifically focus on this media. Our
commitment to continuous investment and utilisation of digital media is a strategic business priority.

As previously stated Monarch has a candidate pool in excess of 500,000 candidates of which over 150,000
are actively seeking opportunities. As a brand, Monarch constantly invests in its technology in order to
provide the highest standards in quality and performance in searching for candidates and to ensure all
aspects of the recruitment cycle are fully covered.

Candidate Technical Area Breakdown

                                                                            Development



                                                                            Testing



                                                                            Networking & IT
                                                                            Support

                                                                            Database / Business
                                                                            Intelligence




4. Our candidate attraction strategy
Monarch Recruitment uses a variety of tools to attract appropriately skilled and experienced candidates
including:

                •   Monarch Recruitment website (1200+ hits per day)
                •   Advertising on all the main recruitment websites
                •   Targeted campaigns and banner advertising on the internet
                •   Job boards
                •   Print advertising
                •   Candidate networking using our in-house resourcing team
                •   Online social media (e.g. LinkedIn) and industry specific networking forums
                •   Events and exhibitions, Recruitment Fairs
                •   Candidate referrals
                •   Headhunting assignments
                •   Association with industry groups and technical bodies
5. Monarch organisation structure

                                                            Directors




      Business
      Support
 Accounts, HR & Marketing




                                                                                                                      South West &
                                 London Team                  North Team                  Midlands Team
                                                                                                                   Thames Valley Team

                             Contract     Permanent      Contract       Permanent      Contract     Permanent      Contract     Permanent
                            Recruitment   Recruitment   Recruitment     Recruitment   Recruitment   Recruitment   Recruitment   Recruitment
                              Team          Team          Team            Team          Team          Team          Team          Team


                                  Candidate                   Candidate                     Candidate                   Candidate
                                Resource Team               Resource Team                 Resource Team               Resource Team
How do we ensure our clients see the best
candidates in a candidate driven, employer
competitive market?
Every role we fill follows the same ‘Executive Process’:

A full bespoke job spec
This allows me to get the best candidates currently in the market for your position – saving you both money
and time.

Arrange a meeting to be conducted on site
To understand your business and communicate the opportunity to candidates effectively.

Project Plan
This agrees the specific skills and the recruitment process and allocates a dedicated resource team to work
on the project.

Allocated Resource / Database
This will enable me to market your requirement to a number of pre-screened candidates generated using
Monarch Recruitments bespoke database search. We will also call through lists of candidates, being pro-
active and targeting the strongest candidates currently in that market.

Advertise your position on the leading recruitment job boards
Maximising the opportunity to get the best candidates currently in the market.

My resource team will then screen the response with two specific checks:
       – are they qualified and capable?
       – are they enthusiastic?

Spend time getting to know candidates
Understanding their requirements and strengths. Evaluating their experience and knowledge. Networking
with them using forums, social media such as LinkedIn and networking events.

Provide regular Progress Reports
This will identify to you an up to the minute project report highlighting any successes (or difficulties) and
overall work and interviews completed.

Post Placement Meeting
Targeting our placements retention within our clients.
What differentiates us from our competitors?
Monarch Recruitment Limited has been operating in the supply of temporary, interim/contract (Ltd Company)
and permanent IT professionals since 1992. A strong management team, efficient working practices and
successful business model has allowed the company to grow organically, supported by internal cash
generation without the reliance on debt finance. The company now employs 135 people and in the last 2
years has placed in excess of 2,000 IT professionals into either permanent, temporary or contract roles.

Monarch supplies to a broad range of clients including small to medium-sized enterprises, large
multinationals, local and central government. Monarch Recruitment has been selected as a supplier by:-
    • Buying Solutions (previously OGC), to join the exclusive Catalist IS/IT Specialist framework
      agreement to supply the Public sector – Central and Local Government. Acceptance to this
      prestigious framework entailed a meticulous selection process to ensure that Monarch had the
      ability to supply the quality and quantity of IT contractors required

    • NHS – PASA framework to supply temporary and permanent ICT staff to the NHS

    • The Ministry of Justice – Monarch has successfully supplied to the MOJ for 4 years. A recent
      retendering exercise reduced the supplier list of 13 and Monarch is now one of 3 suppliers. For
      the current year Monarch has filled in excess of 50% of all requirements.

    • The Metropolitan Police – Monarch has been a supplier for 2.5 years and annual spend is in
      excess of £1.8M. All staff are security checked by the Monarch account manager who is a
      Nominated Security Controller for the Metropolitan Police and conducts CTC (Counter Terrorist
      Checks).

Many of the 500,000 IT candidates on the Monarch database have worked on assignment many times; they
have impeccable references and have successfully completed numerous high profile projects. Typical roles,
for both permanent, temporary and contract staff include, but are not limited to:

        •   Testers & Technical authors                  •   Solutions Engineer
        •   Designers & developers                       •   Solutions Architect
        •   Project Managers                             •   Network specialists
        •   Analysts                                     •   Infrastructure and architecture specialists
        •   Business Analysts                            •   Business Development
        •   Commercial Managers& Directors               •   IT Manager / Director
        •   Department Heads

Future Developments:-

Monarch is currently looking at all aspects of service delivery and is expected to invest in a new CRM system
in 2010. This will offer our clients the following benefits:-

•       A direct link into the database for clients to manage, or just view, their own recruitment projects -
        vacancies and interviews etc.
•       The client will also be able to access the system through iPhone and download reports they have
        designed.
Technical areas covered
Development                                   Networking, Infrastructure & Support
      • .Net (C# / VB.Net / ASP.Net)                • Network Management
      • Java / J2EE                                 • Network Architecture
      • VB / ASP                                    • 2nd / 3rd Line Support
      • C++ / VC++                                  • Windows
      • PHP / Perl                                  • Unix
      • Front-end Design / Development              • Linux
      • Delphi                                      • Cisco
      • Development Management                      • Citrix
      • Technical Architecture                      • MCITP / MCTS
      • Enterprise Architecture                     • CCNA / CCNP / CCIE
                                                    • NOC / ISP Support
Testing                                             • Field Engineering
      • Automated                                   • Systems Engineering
      • Manual
      • Functional / Non-Functional           RDBMS & Data Warehousing
      • Regression                                  • DBAs
      • UAT                                         • Database Development
      • Mercury Test Suite                          • Oracle
      • Rational Rose                               • SQL Server
      • Test Management                             • SyBase
      • Application Testing                         • DB2
      • Performance Testing
      • Systems Testing                       Business Intelligence
      • Integration Testing                         • Business Intelligence
                                                    • Data Warehousing
ERP                                                 • MIS
      • SAP                                         • Oracle
      • Siebel                                      • SQL Server
      • Microsoft NAV                               • SAS
      • Oracle ERP                                  • Cognos
      • Baan                                        • Business Objects
      • JD Edwards                                  • Crystal Reports
      • Project Management                          • Marketing Analysis
      • Functional
      • Technical                             IT Security
                                                    • Penetration Testing
Senior Appointments                                 • Ethical Hacking / CEH
      • IT / Technical Directors & Managers         • CISSP / CCSE / CCSA / CCSP
      • Programme Management                        • Security Management
      • Project Management                          • Data Security
      • Business Analysis                           • Network Security
      • Commercial Directors                        • Security Architecture
      • CEOs
      • Release / Change Managers

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Monarch Presentation

  • 2. 1. Our organisation Monarch Recruitment is an established specialist brand within the IT recruitment market. It is a name associated with trust and, as an organisation, we encourage new ideas and methods. These are vital elements in our successful dealings with our clients and we know that our readiness to adopt and implement new ideas has been instrumental in placing us at the top of our industry. Monarch recognises that companies need evidence and assurances that they will be working with a partner that can provide the range and quality of IT staff needed to service current and future requirements. We believe that we have evidenced this capability by showing we operate an extensive IT database (ITRIS) which has been updated consistently for over 17 years and holds the details of in excess of 500,000 candidates based throughout the UK and 150,000 candidates’ currently seeking opportunities. The database is added to daily as we identify new candidates who fit the broad requirements of our clients. Monarch Recruitment has consultants who work within regional teams, each team covering a geographical area within the UK. These are divided as follows: • Midlands • South of England • London • North of England • Thames Valley • Wales • Scotland • South West Within each geographical team are a number of consultants of varying seniority, each of which specialise in a particular technical market e.g. Microsoft Technologies. This detailed industry knowledge means we have unrivalled candidate delivery capability and can also provide valuable consultancy to our clients on which local skills are available. In addition, where skills shortfalls become evident, our staff can immediately instigate candidate attraction strategies aimed at ensuring we can consistently provide the staff required by our clients. In addition to the geographical specialisation of consultants, Monarch also has a UK Major Accounts Team which focuses on the provision of services to our largest clients ensuring excellent customer provision and dedicated resources. Our applicants to permanent / contractor / temporary placement conversion rates are among the best in the industry: Permanent Contract CV to Interview 5:3 CV to interview 5:4 Interview to offer 3:1 Interview to contract 3:2 Of the 526 permanent candidates Monarch placed during the 12 months from April 2008 to March 2009 only 1.5% left their employment within the first 8 weeks and the average length of tenure for these candidates is 3 years and 7 months.
  • 3. Our focus is to ensure we provide our clients with an all-encompassing recruitment service designed to meet the businesses current and future needs. To achieve this, Monarch has focused its attention on evidencing: • A cost effective solution • Detailed Management information and assistance with demand planning • Continuous service improvements and process efficiencies • Continuous improvement in the quality of hire and time to hire • Robust governance and full legal compliance • Best practice framework for resourcing and workforce management • Assistance with diversity initiatives • Access to subject matter experts We firmly believe this proposal represents the very best and most cost effective recruitment solution designed to meet the requirements of your business. 2. Overview of our client portfolio Alliance and Leicester Gala Coral Group NHS London Nottingham, Barking, Woking England & Wales AN Media Group (Daily Mail) Home Office Ocado London London Hatfield in Hertfordshire Bet Click Inca Pitney Bowes London Egham Harlow, Windsor, Edinburgh, Cemtral London & Kent Betfair Information Management Group Hammersmith, London London, Manchester Price Waterhouse Coopers Birmingham BMS Ltd Kelkoo! Oundle London Reuters London Lloyds TSB BSkyB London Serif Europe Ltd Osterley Nottingham Merlin Information Systems BUPA Amersham, Italy, Netherlands, Sytner Group London Paris & London Leicester Cambridge Assessment Metropolitan Police Service Tata Consultancy Cambridge London Nottingham & London Capita Group Millward Brown TDX Group Birmingham, Bristol, Coventry, London & Warwick Nottingham Glasgow, Leeds, London & Reading Ministry of Justice Ticketline Codemasters London Guildford, Southam & Birmingham Manchester NATS Tradefair Data Select Limited Whiteley, Bournemouth, Marlow London Birmingham, Manchester, Heathrow, Gatwick & Glasgow Dollar Financial Windsor Life Nottingham Telford NEC Group Manchester ESRI UK Ltd Yahoo! Aylesbury, Cambridge, London Next Plc Edinburgh & Newbury Leicester
  • 4. 3. Analysis of current candidate pool A strong brand has been a key factor in Monarch’s ability to attract and deliver the quantity and quality of candidates our customers require. A high profile advertising strategy over the last 17 years has ensured a constant stream of high quality IT professionals registering with us. Many of the candidates on the Monarch database have worked for Monarch on numerous occasions on contracts or have returned for their next permanent career move. IT professionals favour the use of the internet when looking for work. It is for this reason that our marketing department and advertising resources specifically focus on this media. Our commitment to continuous investment and utilisation of digital media is a strategic business priority. As previously stated Monarch has a candidate pool in excess of 500,000 candidates of which over 150,000 are actively seeking opportunities. As a brand, Monarch constantly invests in its technology in order to provide the highest standards in quality and performance in searching for candidates and to ensure all aspects of the recruitment cycle are fully covered. Candidate Technical Area Breakdown Development Testing Networking & IT Support Database / Business Intelligence 4. Our candidate attraction strategy Monarch Recruitment uses a variety of tools to attract appropriately skilled and experienced candidates including: • Monarch Recruitment website (1200+ hits per day) • Advertising on all the main recruitment websites • Targeted campaigns and banner advertising on the internet • Job boards • Print advertising • Candidate networking using our in-house resourcing team • Online social media (e.g. LinkedIn) and industry specific networking forums • Events and exhibitions, Recruitment Fairs • Candidate referrals • Headhunting assignments • Association with industry groups and technical bodies
  • 5. 5. Monarch organisation structure Directors Business Support Accounts, HR & Marketing South West & London Team North Team Midlands Team Thames Valley Team Contract Permanent Contract Permanent Contract Permanent Contract Permanent Recruitment Recruitment Recruitment Recruitment Recruitment Recruitment Recruitment Recruitment Team Team Team Team Team Team Team Team Candidate Candidate Candidate Candidate Resource Team Resource Team Resource Team Resource Team
  • 6. How do we ensure our clients see the best candidates in a candidate driven, employer competitive market? Every role we fill follows the same ‘Executive Process’: A full bespoke job spec This allows me to get the best candidates currently in the market for your position – saving you both money and time. Arrange a meeting to be conducted on site To understand your business and communicate the opportunity to candidates effectively. Project Plan This agrees the specific skills and the recruitment process and allocates a dedicated resource team to work on the project. Allocated Resource / Database This will enable me to market your requirement to a number of pre-screened candidates generated using Monarch Recruitments bespoke database search. We will also call through lists of candidates, being pro- active and targeting the strongest candidates currently in that market. Advertise your position on the leading recruitment job boards Maximising the opportunity to get the best candidates currently in the market. My resource team will then screen the response with two specific checks: – are they qualified and capable? – are they enthusiastic? Spend time getting to know candidates Understanding their requirements and strengths. Evaluating their experience and knowledge. Networking with them using forums, social media such as LinkedIn and networking events. Provide regular Progress Reports This will identify to you an up to the minute project report highlighting any successes (or difficulties) and overall work and interviews completed. Post Placement Meeting Targeting our placements retention within our clients.
  • 7. What differentiates us from our competitors? Monarch Recruitment Limited has been operating in the supply of temporary, interim/contract (Ltd Company) and permanent IT professionals since 1992. A strong management team, efficient working practices and successful business model has allowed the company to grow organically, supported by internal cash generation without the reliance on debt finance. The company now employs 135 people and in the last 2 years has placed in excess of 2,000 IT professionals into either permanent, temporary or contract roles. Monarch supplies to a broad range of clients including small to medium-sized enterprises, large multinationals, local and central government. Monarch Recruitment has been selected as a supplier by:- • Buying Solutions (previously OGC), to join the exclusive Catalist IS/IT Specialist framework agreement to supply the Public sector – Central and Local Government. Acceptance to this prestigious framework entailed a meticulous selection process to ensure that Monarch had the ability to supply the quality and quantity of IT contractors required • NHS – PASA framework to supply temporary and permanent ICT staff to the NHS • The Ministry of Justice – Monarch has successfully supplied to the MOJ for 4 years. A recent retendering exercise reduced the supplier list of 13 and Monarch is now one of 3 suppliers. For the current year Monarch has filled in excess of 50% of all requirements. • The Metropolitan Police – Monarch has been a supplier for 2.5 years and annual spend is in excess of £1.8M. All staff are security checked by the Monarch account manager who is a Nominated Security Controller for the Metropolitan Police and conducts CTC (Counter Terrorist Checks). Many of the 500,000 IT candidates on the Monarch database have worked on assignment many times; they have impeccable references and have successfully completed numerous high profile projects. Typical roles, for both permanent, temporary and contract staff include, but are not limited to: • Testers & Technical authors • Solutions Engineer • Designers & developers • Solutions Architect • Project Managers • Network specialists • Analysts • Infrastructure and architecture specialists • Business Analysts • Business Development • Commercial Managers& Directors • IT Manager / Director • Department Heads Future Developments:- Monarch is currently looking at all aspects of service delivery and is expected to invest in a new CRM system in 2010. This will offer our clients the following benefits:- • A direct link into the database for clients to manage, or just view, their own recruitment projects - vacancies and interviews etc. • The client will also be able to access the system through iPhone and download reports they have designed.
  • 8. Technical areas covered Development Networking, Infrastructure & Support • .Net (C# / VB.Net / ASP.Net) • Network Management • Java / J2EE • Network Architecture • VB / ASP • 2nd / 3rd Line Support • C++ / VC++ • Windows • PHP / Perl • Unix • Front-end Design / Development • Linux • Delphi • Cisco • Development Management • Citrix • Technical Architecture • MCITP / MCTS • Enterprise Architecture • CCNA / CCNP / CCIE • NOC / ISP Support Testing • Field Engineering • Automated • Systems Engineering • Manual • Functional / Non-Functional RDBMS & Data Warehousing • Regression • DBAs • UAT • Database Development • Mercury Test Suite • Oracle • Rational Rose • SQL Server • Test Management • SyBase • Application Testing • DB2 • Performance Testing • Systems Testing Business Intelligence • Integration Testing • Business Intelligence • Data Warehousing ERP • MIS • SAP • Oracle • Siebel • SQL Server • Microsoft NAV • SAS • Oracle ERP • Cognos • Baan • Business Objects • JD Edwards • Crystal Reports • Project Management • Marketing Analysis • Functional • Technical IT Security • Penetration Testing Senior Appointments • Ethical Hacking / CEH • IT / Technical Directors & Managers • CISSP / CCSE / CCSA / CCSP • Programme Management • Security Management • Project Management • Data Security • Business Analysis • Network Security • Commercial Directors • Security Architecture • CEOs • Release / Change Managers