Presentation for TEFL

1. Complaining in a
Restaurant

2. Excuse me..

3. 1. Quality
undercooked
My food is…
overcooked/burnt
poorly presented disgusting!

4. 2. Quantity
I asked for chips but didn’t get any
There’s no sauce on my salad!
Where’s my drink?
There is not enough meat!

5. This is not what I asked for!
You have given me
a salad instead of a chicken sandwich!
The waiter is very rude
This meal is overpriced!

6. Reasons
• I am terribly sorry…
• We are low on staff
• We are very busy
• The chef is ill
• Our oven isn’t working!

7. Reasons
• I am terribly sorry…
• We are low on staff
• We are very busy
• The chef is ill
• Our oven isn’t working!