Recap from the previous model
`Outline Content Innovation Technology
examples and Present.
Classical
Theory
•Scientific Management
Theory
•Bureaucratic Management
Theory
•Administrative Management
Theory
Behavioral
Theory
Human Relation Theories
Leadership Theories
Entrepreneurship theories
Motivational theories
Modern
Manageme
nt Theory
•System Management Theory
•Contingency Theory
•Quantum
•Typewriting
•Classical cameras
•Classical TV
Electrical
typewriter
Modern phones
Modern Tools
Embedded
technology
IoT
Human
Centered
Design
HUMAN CENTERED DESIGN?
• Human-centered design is a problem-solving technique
that puts real people at the center of the development
process, enabling you to create products and services
that resonate and are tailored to your audience’s needs.
• The goal is to keep users’ wants, pain points, and
preferences front of mind during every phase of the
process. In turn, you’ll build more intuitive, accessible
products that are likely to turn a higher profit because
your customers have already vetted the solution and
feel more invested in using it.
How will you address pain point of
User?
THE PHASES OF HUMAN-CENTERED DESIGN
• Global design firm IDEO popularized human-
centered design, breaking it down into three
phases:
1. Inspiration
2. Ideation
3. Implementation
Inspiration
• This first phase is dedicated to learning from your
customers. Rather than develop products based on
preconceived notions about what you think they
want, you take the time to discover what
they actually want firsthand.
• The inspiration phase requires empathy—the
capability of understanding another person’s
experiences and emotions. You need to put yourself
in your users’ shoes and ask questions to determine
what products they’re currently using, why and how
they’re using them, and the challenges they’re trying
to solve.
Qualitative Research Approach
• One user Needs
• Two-three user Needs
• 50-100
• Interview
• Focused group
discussion
• Survey
Ideation
• The inspiration you gather in the first phase will lead
you to the second: ideation. During this step, you
want to brainstorm as many ideas as possible based
on the feedback you gathered.
• Remember that, when brainstorming, there are no
bad ideas. The only way to derail the process is if you
ignore your users’ needs.
Ideation
• The combination of;
1. Inspiration
2. Ideation
3. Implementation
• Design Thinking
DESIGN THINKING
• Design thinking refers to the set of cognitive,
strategic and practical procedures used by
designers in the process of designing, and to
the body of knowledge that has been
developed about how people reason when
engaging with design problems.
• cognitive style (thinking like a designer),
• Includes Imagination by integrating three
realms of reasoning, which entail diversity and
inclusion.
Three realms of Reasoning
K
n
o
w
in
g
t
h
e
u
n
p
r
e
di
ct
a
bl
e
f
u
t
u
r
e
K
n
o
w
in
g
o
t
h
er
s,
e
n
vi
r
o
n
m
e
nt
a
n
d
n
at
u
re
K
n
o
w
i
n
g
t
h
e
s
e
l
f
Eco-psychology Theory
By Davis
• Eco-psychology is founded on three
main insights
• 1. Human and nature have a deeply
bonded relationship with
environment.
• 2. When humans and nature become
disassociated with each other, the
result is suffering for both the
environment and people
• 3. Recognizing the relationship
between people and nature will lead
to healing of both sustainable
creation.
Echo-psychology
Eco-psychology
How do we reciprocate with nature
• Critical thinking
• Imagination
• Problem solving
A case of Wright brothers
• The Wright brothers, Orville Wright and Wilbur
Wright, were American aviation pioneers
generally credited with inventing, building, and
flying the world's first successful airplane.
• Wright Flyer
• Wright Flyer II
• Wright Model B
• 1902 Wight Glider
Nature + Imagination=Manipulation
• How do we
reciprocate
nature with
Imagination?
1903
1913
Product and Service industry
(Transportation Sector)
• Discuss how product
and service industry
contributed to
economic development
in terms of innovation
and entrepreneurship
Hint: Science, Investment
Science Manipulate Nature
creation
• Invention
Value addition from Creation
• Innovation
Science Manipulate nature
(Communication Industry)
Cob Web Digital Science
A case of Henry Ford
What approach of thinking Did
he applied?
Primitive to Civilization
System Thinking
• Systems thinking is a way of making sense of
the complexity of the world by looking at it in
terms of wholes and relationships rather than
by splitting it down into its parts. It has been
used as a way of exploring and developing
effective action in complex contexts, enabling
systems change
• System thinking leverage three realms of
intelligence for optimal performances.
Three Realms of Intelligence
IQ
• Intelligent Quotient, normally measured, in different
level of category using established criteria (A,B,C, or
first class, Honor etc), in terms of scale-grading or
performance rate. More focused on what do we
want to achieve?
• Short term
EQ
• Emotional Intelligence, measured as EQ, describes
capacity, skills to perceive, asses and manage the
emotions of one’s self, others, groups and
environment
• More focused on How do we achieve?
• Immediate
SQ
• Spiritual quotient is described as a measure that
looks at person’s spiritual intelligence in terms of
meaning and values, untouchable level which try to
answer the question of Why and How?
• Why do we want to achieve(Vision)
• How can we achieve(Mission)
• Sustainable long-term
Intelligent Quotient(IQ)
Intelligent
Quotient,
normally
measured,e
nt in
different
level(A,B,C,
or first class,
Honor etc)
Passionate
Telling
others who
you are
Self
Centered
Transactiona
l leadership
Instructor
Sympathy
High Ego
What do we want to Achieve?
Emotional Quotient(EQ)
Description
Emotional
Intelligence(EI),
measured by
describing
capacity, skills,
perseverance
manage the
emotions of one’s
self of others,
groups and
environment
Recognize the
feeling of
others/relationshi
p
People skills
Best Practice
Competence
Potential
Knowledge
Ethic
Experience of
internal and
external
environment
Empathy
Leadership
Style
Transforma
tional
leadership
skills
Mentor
Less Ego
Opportunit
y
Creating
Innovation
groups
Integrating
informal
and formal
knowledge
creation
How do we want to Achieve?
Spiritual Quotient(SQ)
Description
Spiritual
quotient is
described as a
measure that
looks at person’s
spiritual
intelligence
answering the
question of
meaning and
values?
What do we
want to achieve
How can we
achieve
Skills
Compassion
ate
High power
of
Discernmen
t
Speak with
Silence with
action
Best Practice
Compassion
Leadership
style
Coach,
Authentic
leadership
skills
Social
mastery
High
transcenden
ce of
knowledge
Awareness
Self mastery
Opportunit
y
Wise
Change
Agent for
inner self
Wise coach
Why do we want to Achieve?
Summary of 3 realms of knowledge
IQ: Intelligence Quotient EQ: Emotional Quotient SQ: Spiritual
Quotient/Intelligence
Rational Approach Adaptive approach Quantum approach
Law abiding Adaptive and associative Recontextualising
Ultimately controllable Habit-bound and
controlling
Chaotic
Emphasis on Isolation Emphasis on familiarity Emphasis on integration
Predictable Ambiguous Unpredictable
Dictatorial Consensual Rely on trust
Inflexible Proactive Imaginative and Experimental
Reactive Ambiguous boundaries Flexible boundaries
Rigid boundaries Fragmented Holistic
Atomistic
Integration
leadership perspective
IQ •Envisioning-Planning
EQ •Mission-Organizing and Implementing
SQ •Vision valued led
•Adaptive leadership
Thank you for listening
QA

Module 3 Cognitive design thinking 2024.pptx

  • 1.
    Recap from theprevious model `Outline Content Innovation Technology examples and Present. Classical Theory •Scientific Management Theory •Bureaucratic Management Theory •Administrative Management Theory Behavioral Theory Human Relation Theories Leadership Theories Entrepreneurship theories Motivational theories Modern Manageme nt Theory •System Management Theory •Contingency Theory •Quantum •Typewriting •Classical cameras •Classical TV Electrical typewriter Modern phones Modern Tools Embedded technology IoT Human Centered Design
  • 2.
    HUMAN CENTERED DESIGN? •Human-centered design is a problem-solving technique that puts real people at the center of the development process, enabling you to create products and services that resonate and are tailored to your audience’s needs. • The goal is to keep users’ wants, pain points, and preferences front of mind during every phase of the process. In turn, you’ll build more intuitive, accessible products that are likely to turn a higher profit because your customers have already vetted the solution and feel more invested in using it.
  • 3.
    How will youaddress pain point of User?
  • 4.
    THE PHASES OFHUMAN-CENTERED DESIGN • Global design firm IDEO popularized human- centered design, breaking it down into three phases: 1. Inspiration 2. Ideation 3. Implementation
  • 5.
    Inspiration • This firstphase is dedicated to learning from your customers. Rather than develop products based on preconceived notions about what you think they want, you take the time to discover what they actually want firsthand. • The inspiration phase requires empathy—the capability of understanding another person’s experiences and emotions. You need to put yourself in your users’ shoes and ask questions to determine what products they’re currently using, why and how they’re using them, and the challenges they’re trying to solve.
  • 6.
    Qualitative Research Approach •One user Needs • Two-three user Needs • 50-100 • Interview • Focused group discussion • Survey
  • 7.
    Ideation • The inspirationyou gather in the first phase will lead you to the second: ideation. During this step, you want to brainstorm as many ideas as possible based on the feedback you gathered. • Remember that, when brainstorming, there are no bad ideas. The only way to derail the process is if you ignore your users’ needs.
  • 8.
    Ideation • The combinationof; 1. Inspiration 2. Ideation 3. Implementation • Design Thinking
  • 9.
    DESIGN THINKING • Designthinking refers to the set of cognitive, strategic and practical procedures used by designers in the process of designing, and to the body of knowledge that has been developed about how people reason when engaging with design problems. • cognitive style (thinking like a designer), • Includes Imagination by integrating three realms of reasoning, which entail diversity and inclusion.
  • 10.
    Three realms ofReasoning K n o w in g t h e u n p r e di ct a bl e f u t u r e K n o w in g o t h er s, e n vi r o n m e nt a n d n at u re K n o w i n g t h e s e l f
  • 11.
    Eco-psychology Theory By Davis •Eco-psychology is founded on three main insights • 1. Human and nature have a deeply bonded relationship with environment. • 2. When humans and nature become disassociated with each other, the result is suffering for both the environment and people • 3. Recognizing the relationship between people and nature will lead to healing of both sustainable creation.
  • 12.
  • 13.
    How do wereciprocate with nature • Critical thinking • Imagination • Problem solving
  • 15.
    A case ofWright brothers • The Wright brothers, Orville Wright and Wilbur Wright, were American aviation pioneers generally credited with inventing, building, and flying the world's first successful airplane. • Wright Flyer • Wright Flyer II • Wright Model B • 1902 Wight Glider
  • 16.
    Nature + Imagination=Manipulation •How do we reciprocate nature with Imagination? 1903 1913
  • 17.
    Product and Serviceindustry (Transportation Sector) • Discuss how product and service industry contributed to economic development in terms of innovation and entrepreneurship Hint: Science, Investment
  • 18.
    Science Manipulate Nature creation •Invention Value addition from Creation • Innovation
  • 19.
    Science Manipulate nature (CommunicationIndustry) Cob Web Digital Science
  • 20.
    A case ofHenry Ford
  • 21.
    What approach ofthinking Did he applied?
  • 22.
  • 23.
    System Thinking • Systemsthinking is a way of making sense of the complexity of the world by looking at it in terms of wholes and relationships rather than by splitting it down into its parts. It has been used as a way of exploring and developing effective action in complex contexts, enabling systems change • System thinking leverage three realms of intelligence for optimal performances.
  • 25.
    Three Realms ofIntelligence IQ • Intelligent Quotient, normally measured, in different level of category using established criteria (A,B,C, or first class, Honor etc), in terms of scale-grading or performance rate. More focused on what do we want to achieve? • Short term EQ • Emotional Intelligence, measured as EQ, describes capacity, skills to perceive, asses and manage the emotions of one’s self, others, groups and environment • More focused on How do we achieve? • Immediate SQ • Spiritual quotient is described as a measure that looks at person’s spiritual intelligence in terms of meaning and values, untouchable level which try to answer the question of Why and How? • Why do we want to achieve(Vision) • How can we achieve(Mission) • Sustainable long-term
  • 26.
    Intelligent Quotient(IQ) Intelligent Quotient, normally measured,e nt in different level(A,B,C, orfirst class, Honor etc) Passionate Telling others who you are Self Centered Transactiona l leadership Instructor Sympathy High Ego What do we want to Achieve?
  • 27.
    Emotional Quotient(EQ) Description Emotional Intelligence(EI), measured by describing capacity,skills, perseverance manage the emotions of one’s self of others, groups and environment Recognize the feeling of others/relationshi p People skills Best Practice Competence Potential Knowledge Ethic Experience of internal and external environment Empathy Leadership Style Transforma tional leadership skills Mentor Less Ego Opportunit y Creating Innovation groups Integrating informal and formal knowledge creation How do we want to Achieve?
  • 28.
    Spiritual Quotient(SQ) Description Spiritual quotient is describedas a measure that looks at person’s spiritual intelligence answering the question of meaning and values? What do we want to achieve How can we achieve Skills Compassion ate High power of Discernmen t Speak with Silence with action Best Practice Compassion Leadership style Coach, Authentic leadership skills Social mastery High transcenden ce of knowledge Awareness Self mastery Opportunit y Wise Change Agent for inner self Wise coach Why do we want to Achieve?
  • 29.
    Summary of 3realms of knowledge IQ: Intelligence Quotient EQ: Emotional Quotient SQ: Spiritual Quotient/Intelligence Rational Approach Adaptive approach Quantum approach Law abiding Adaptive and associative Recontextualising Ultimately controllable Habit-bound and controlling Chaotic Emphasis on Isolation Emphasis on familiarity Emphasis on integration Predictable Ambiguous Unpredictable Dictatorial Consensual Rely on trust Inflexible Proactive Imaginative and Experimental Reactive Ambiguous boundaries Flexible boundaries Rigid boundaries Fragmented Holistic Atomistic
  • 30.
  • 31.
    leadership perspective IQ •Envisioning-Planning EQ•Mission-Organizing and Implementing SQ •Vision valued led •Adaptive leadership
  • 32.
    Thank you forlistening QA