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©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Ecosystems and Analytics
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com 2
• Definitions
• The Umbrella
• State of the Industry
• The Unknown
• The Risks
• Moving Ahead
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com 3
Like A Pocket Full of Five Earbuds
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Analytics
• Is the use of data to help make a decision
• Are the results of an evidence based process
• Are the result of an algorithm
4
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Analytics Is Precursor To Metrics
Data Knowledge Insight Wisdom
Data Hypothesis Analytics Metrics
Data Questions Understanding Narrative
5
Analytics is the discovery and communication of meaningful patterns in data.
Metrics Are Standard Measures
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
State of the Market
• More Smoke, Less Fire. Calm Before The Storm
• All Vendors Have an Angle
• Supplemented Employee Profiles
– Resumes
– Social Profiles
– Employee Record
• Low Awareness of Consequence
• Islands of expertise in a sea of confusion
6
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Analytics Umbrella
7
You’re Already Doing It
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Three Approaches To Analytics
• Data First (Searching For Improvement)
– 90% Data Collection and Cleaning
– Limited Impact
– Longer Term Utility
• Decision First (Searching For Evidence)
– Question First- What’s the Issue
– Targeted Data Collection –
• What Data Helps Make a Better Decision
• Estimates Are Useful
• Vended Package (Analytics as Monitoring)
• Workbench (None Yet)
8
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com 9
Practitioner Gap
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Fermi’s Deconstruction
10
Time to Hire: 40 Days from Vacancy
Average Wage: $85/hr
Hiring Opportunity Cost: 40x8x85 = $27K
Cost to Hire: $6K
Missed Production: $40K
Total CTH: $73K
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Inside and Out
11
• HR is Becoming Outward Facing
• Data Sources
– Internal
– Ecosystem
– External
• Examples
– Ecosystem Talent Management
– Ecosystem as Talent Buffer
– Pay and Benefits Equalization
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Ecosystems
12
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Coral Is An Animal
13
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Coral Is A System
14
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
The Unknown
Σ xactions ≤ the whole
15
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Risks
• Unintended Consequences (Cobras)
• Consequences of Measurement
• Algorithm
• No Safety Monitoring/ Liability CessPool
• Do Not Adequately Understand Organizations
• Do Not Adequately Understand How People Work
16
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Politics
• Problem: Analytics Make People Wrong
• Get Stakeholders Involved Early
• Always Frame As an Hypothesis
– Begin w/ Open Minds
• Consider Hiring a Consultant
17
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com
Take Aways
• Earlier and Bigger Than You Think
• Cautions Important
– Not Real w/o Risk Analysis
– Where’s the product safety department
• Being In At The Beginning
– Let Me Give You Some Numbers
– I Don’t Know. Let Me Get You An Estimate.
• Importance of Simplification
• Is Analytics Lawyer Heaven?
18
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com 19
©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com 20

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Minneanalytics Version of Ecosystems and People Analytics

  • 1. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Ecosystems and Analytics
  • 2. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com 2 • Definitions • The Umbrella • State of the Industry • The Unknown • The Risks • Moving Ahead
  • 3. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com 3 Like A Pocket Full of Five Earbuds
  • 4. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Analytics • Is the use of data to help make a decision • Are the results of an evidence based process • Are the result of an algorithm 4
  • 5. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Analytics Is Precursor To Metrics Data Knowledge Insight Wisdom Data Hypothesis Analytics Metrics Data Questions Understanding Narrative 5 Analytics is the discovery and communication of meaningful patterns in data. Metrics Are Standard Measures
  • 6. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com State of the Market • More Smoke, Less Fire. Calm Before The Storm • All Vendors Have an Angle • Supplemented Employee Profiles – Resumes – Social Profiles – Employee Record • Low Awareness of Consequence • Islands of expertise in a sea of confusion 6
  • 7. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Analytics Umbrella 7 You’re Already Doing It
  • 8. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Three Approaches To Analytics • Data First (Searching For Improvement) – 90% Data Collection and Cleaning – Limited Impact – Longer Term Utility • Decision First (Searching For Evidence) – Question First- What’s the Issue – Targeted Data Collection – • What Data Helps Make a Better Decision • Estimates Are Useful • Vended Package (Analytics as Monitoring) • Workbench (None Yet) 8
  • 9. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com 9 Practitioner Gap
  • 10. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Fermi’s Deconstruction 10 Time to Hire: 40 Days from Vacancy Average Wage: $85/hr Hiring Opportunity Cost: 40x8x85 = $27K Cost to Hire: $6K Missed Production: $40K Total CTH: $73K
  • 11. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Inside and Out 11 • HR is Becoming Outward Facing • Data Sources – Internal – Ecosystem – External • Examples – Ecosystem Talent Management – Ecosystem as Talent Buffer – Pay and Benefits Equalization
  • 12. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Ecosystems 12
  • 13. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Coral Is An Animal 13
  • 14. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Coral Is A System 14
  • 15. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com The Unknown Σ xactions ≤ the whole 15
  • 16. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Risks • Unintended Consequences (Cobras) • Consequences of Measurement • Algorithm • No Safety Monitoring/ Liability CessPool • Do Not Adequately Understand Organizations • Do Not Adequately Understand How People Work 16
  • 17. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Politics • Problem: Analytics Make People Wrong • Get Stakeholders Involved Early • Always Frame As an Hypothesis – Begin w/ Open Minds • Consider Hiring a Consultant 17
  • 18. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com Take Aways • Earlier and Bigger Than You Think • Cautions Important – Not Real w/o Risk Analysis – Where’s the product safety department • Being In At The Beginning – Let Me Give You Some Numbers – I Don’t Know. Let Me Get You An Estimate. • Importance of Simplification • Is Analytics Lawyer Heaven? 18
  • 19. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com 19
  • 20. ©2016 HRExaminer  PO Box 1200 Occidental, CA 95465  415.683.0775  john@hrexaminer.com 20