This document provides instructions for migrating data from one CRM system to another using Trujay. It outlines the benefits of CRM systems for businesses and explains Trujay's hassle-free migration process. The process involves analyzing current data, securing information, notifying employees, and conducting a pre-migration checklist. It then provides specific steps for migrating from Zendesk to Freshsales, including selecting objects, mapping fields, running a sample migration, and evaluating results.