Jeanette Sefers took a Microsoft Outlook 2010 skills test on February 2, 2016, administered by Darrel from Jim Rowland Personnel. She answered 29 out of 30 questions correctly for a 97% score, which was above the global average of 72% and at the 90th percentile. The test covered basic, intermediate, and advanced skills across Outlook's email, calendar, contacts, tasks/notes, and application features modules.