This CV summarizes the qualifications of Michael A. Shokrey, including his work experience implementing Oracle applications like CRM, SCM, and OM for various companies in industries like real estate, communications, and automotive. He has over 15 years of experience in these fields and a degree in computer science. His technical skills include Windows, Microsoft Office, hardware installation, and networking, and he is fluent in English and Arabic.

1. C.V
Name: Michael A. Shokrey.
Address: Nozhet El Obour, 8th district, El Obour City.
Cell: (012) 225 75 278 – (010) 222 79 308
E-mail Address: ema_ice@hotmail.com
Carrier objective:
Aiming to join a prestigious organization at the position of IT field & participate in the success
& development of the organization through efficient use of information technology & innovative
methodologies & practices.
Work Experience:
From 01-Jun-2016 till Present
Company : Dar Almimar Group (DMG).
Field : Real Estate.
Department : IT
From 01-Jun-2016 till present
Position: Oracle CRM Applications Section Head.
- Participate in the analysis for the CRM Applications across all aspects of the real estate
business.
- Implement new CRM Projects (Marketing, Sales, Call Center and Service).
- Participate in the mobility application Implementation & Oracle integration.
- Provide a leadership support in both of the Business & technical sides.
- Testing and deploying changes on system according to business need.
From 01-Apr-2010 till 31-May-2016
Company : MobiServe Holding.
Field : Communications.
Department : IT
From 01-Apr-2010 till 31-May-2016
Position: Experienced Oracle Supply Chain & CRM Consultant
- Implemented New oracle SCM (Purchasing & Inventory) projects for Egypt & Tunis
subsidiaries.
- End user training and user support for SCM (Egypt, Tunis, Algeria, Morocco, Pakistan,
Bangladesh, KSA & UAE).
- End user training and user support for CRM (Egypt, Tunis, Pakistan, Bangladesh).
- Training Documents and User Guide.
- Reporting for application using discoverer.
- Oracle Discrete Manufacture - Support only.
From 21-Nov-2004 till 31-Mar-2010
Company : Ghabbour Automotive (GB Auto)
Field : Automotive.
Department : IT
From 21-Nov-2004 till 31-Mar-2010
Position: Oracle CRM & OM Application Consultant.
- Participate in the analysis for OM & CRM (Services Only) Projects.
- Participate in the implementation for OM & CRM.
- Training Documents and User Guide.
- User training and support.
- User support for Oracle Order Management application.
- Reporting for application using discoverer.

2. Courses:
- Oracle University in Egypt (Emak Academy).
o Inventory 11i.
o Order Management 11i.
- Oracle CRM (Customer Relation Management).
- English Course (AUC).
- Emotional intelligence (Golden Mines).
- Communication Skills (Ghabbour Stuff).
TechnicalSkills:
Hardware Skills:
- Hardware Installation and Upgrading.
- Network Installation (Workgroup – Cable Making)
Operating systems:
- Expert skills in using Windows Xp, Win 7 & Win 8
Others:
- Excellent in using Microsoft Office 2007, 2010 & 2013.
(WinWord, Excel, PowerPoint & Internet)
Language skills:
Arabic : Mother tongue
English: Very Good in written & spoken.
Education:
Colleges:
Ain Shams University - Faculty of Commerce 2009.
(Computer Section)
Computer and Technology Science 2002.
Technical Academy for DevelopedIndustrials
Academic Achievement:
1- The graduation project in the Technical academy:
Web Site for “Advertisement” using HTML, Flash & Photoshop
Grade: Excellent.
Personalskills:
• Working under stress with high concentration and good thinking.
• Fast response for problems and well troubleshooting.
• Have the ability to work in a team.
• Can easily learn and consolidate with new working environment.
• Very good troubleshooting and solving problems by phone.
PersonalInformation
Full Name : Michael Adib Shokrey.
Date of Birth : December 9th
1981.
Marital Status : Married.
Place of Birth : Cairo.
Nationality : Egyptian.
Military Status: Exempted.
All the original documents are available upon request