Identify- different personality types, preferred way of using one’s mind, directing energy, behavioural habits Assert- differences result from inborn preferences Recognize- people shaped by environment, culture, education, training, interests, motivations

1. Psychotherapy
Coaching

2. COMMUNICATION STYLES
MBTI LENS ERIKA ENGEL

3. CONTENTS
Introduction to MBTI
MBTI identifiers
TYPES by Roles
Personalities
Communication strategies

4. INTRODUCTION
MBTI
ERIKA ENGEL

5. WHAT IS MBTI
Myers-Briggs Type Indicator is a self-report questionnaire
designed to:
 Identify- different personality types, preferred way of using
one’s mind, directing energy, behavioural habits
 Assert- differences result from inborn preferences
 Recognize- people shaped by environment, culture,
education, training, interests, motivations
Does not define:
 What one can and can’t do
 Skills, intelligence, abilities or technical expertise

6. HOW IS MBTI
USED
 Self-understanding and development
 Career development and exploration
 Organization development
 Team building
 Management & leadership training
 Problem solving
 Relationship counseling
 Education and curriculum development
 Academic counseling
 Diversity and multicultural training

7. TYPE VS TRAITS
16 personalities test:
 Refines MBTI 1 Test
 Studies the degree to which people exhibit their 4 traits
 Looks at personalities through the lens of traits not
type

8. MBTI
IDENTIFIERS
ERIKA ENGEL

9. MIND
ENERGY SOURCE
FOCUS: OUTWARD,
INWARD
INTERACTION WITH
SURROUNDINGS
 Enjoys being the center
of attention
 Reserved, private
Extraversion
I
E
Introversion
 Talkative, outgoing
 Tends to work out ideas
with others, thinks out
loud
 Observes, rather than being
center of attention
 Tends to think things through
internally
 Energized within self,
exhausted by social interaction
 Sensitive to external
stimulation (e.g. sound, sight
or smell)
 Energized by social
interaction
 Enthusiastic, excited by
external stimulation

10. ENERGY FOCUS
INFORMATION INTAKE
WORLD VIEW
 Focus: future possibilities
what could be
Sensing
N
S
Intuition
 Notices, trusts, facts,
details, present realities
 Prefers ideas with
practical applications
 Trusts interrelationships,
theories, future possibilities
 Prefers ideas with
theoretical applications
 Focus: present, past
what’s happening/
happened
 Practical, pragmatic  Novelty over stability

11. NATURE
DECISIONS
EMOTIONS
 Cooperative, warm, empathetic
Thinking
F
T
Feeling
 Objective rational, reasonable
level-headed
 Enjoys finding flaws in
argument
 Enjoys pleasing others, points
out the best in people
 Decisions - personal values &
how it impact others
 Values corporation, harmony,
forgiveness
 Decisions - logical reasoning
 Hard to express feelings  Expressive, sensitive,
emotionally, empathic
 Values efficiency, justice,
fairness

12. TACTICS
APPROACH TO WORK,
PLANNING, LIFE  Enjoys making plans, scheduled
 Prefers- options open
 Sees opportunities
 Flexible, relaxed
nonconformists
Judging
P
J
Perceiving
 Prefers- matters settled
 Decisive, thorough, organized,
value clarity, predictability &
closure
 Structured, planful
 Respects rules & deadlines
 Likes detailed, step-by-step
instructions
 Spontaneous, enjoys
surprises, new situations
 Flexible rules and
deadlines
 Likes improvising

13. IDENTITY
CONFIDENCE IN
ABILITIES & DECISIONS
 Achieves goals with more
ease, compassionate to self
Assertive
T
A
Turbulent
 Even-tempered, manages stress
 Contains worry & emotions
 Success-driven, self
critical, strives to improve
 Sensitive to stress
 Containing a wide range
of feelings can be
difficult

14. TYPES BY ROLE ERIKA ENGEL

15. ROLE
Determines goals, interests, preferred activities
Four roles:
 Diplomats
 Sentinels
 Explorers
 Analysts

16.  Focus- empathy, cooperation, shining in diplomacy, counselling
 Cooperative, imaginative, assumes the role of harmonizers in workplace/social circles
 Warm, empathic, influential
 Issue- cold rational, difficult decision needed
1. DIPLOMATS - INTUITIVE AND FEELING ( N F)

17. DIPLOMATS
Advocate
s
Mediator
Protagonis
t
Campaign
er
INFJ-A/ INFJ-T
INFP-A/ INFP-
T
ENFJ-A/ ENFJ-
T
ENFP-A/ INFP-
T
Quiet and mystical, yet very
inspiring and tireless idealists.
Poetic, kind and altruistic
people, always eager to help a
good cause.
Charismatic and inspiring
leaders, able to mesmerize
their listeners.
Enthusiastic, creative and
sociable free spirits, who can
always find a reason to smile.

18.  Focus- Cooperation, practical, embrace & create order, security, stability
2. ROLE SENTINELS - OBSERVANT AND JUDGING (S J)
 Hard working, meticulous, traditional, excels in logistical or administrative fields, relies on clear hierarchies
& rules
 Sticks to plans, does not shy away from difficult task
 Issue- accepting different points of view, flexibility

19. SENTINELS
Logisticia
n
Defender Executive Consul
ISTJ-A/ ISTJ-T ISFJ-A/ ISFJ-T ESTJ-A/ ESTJ-T ESFJ-A/ ESFJ-T
Practical and fact-minded
individuals, whose reliability
cannot be doubted.
Very dedicated and warm
protectors, always ready to
defend their loved ones.
Excellent administrators,
unsurpassed at managing
things – or people.
Extraordinarily caring, social
and popular people, always
eager to help.

20.  Irreplaceable in crises
3. EXPLORERS - OBSERVANT AND PROSPECTING (S P)
 Focus- practicality, utilitarian, shining in situations that require quick reaction
 Spontaneous, ability to connect with their surroundings
 Masters of tools, techniques, crafts, sales
 Issue – can undertake risky endeavors

21. EXPLORERS
Virtuoso
Adventur
er
Entreprene
ur
Entertaine
r
ISTP-A/ ISTP-T ISFP-A/ ISFP-T
ESTP-A/ ESTP-
T
ESFP-A/ ESFP-
T
Bold and practical
experimenters, masters of all
kinds of tools.
Flexible and charming artists,
always ready to explore and
experience something new.
Smart, energetic and very
perceptive people, who truly
enjoy living on the edge.
Spontaneous, energetic and
enthusiastic people- life is
never boring around them.

22.  Focus- strategic thinking, rational, impartial
 Fiercely independent, strong-willed
 Approach - utilitarian perspective
 Interested in what works not what satisfies everybody
 Issue- can have difficulties with social pursuits
4. ANALYSTS – INTUITIVE THINKING ( N T)

23. ANALYSTS
Architect Logician
Commande
r
Debater
INTJ-A/ INTJ-T
INTP-A/ INTP-
T
ENTJ-A/ ENTJ-T
ENTP-A/ ENTP-
T
Imaginative and strategic
thinkers, with a plan for
everything.
Innovative inventers with an
unquenchable thirst for
knowledge.
Bold, imaginative and strong-
willed leaders, always finding
a way- or making one.
Smart and curious thinkers
who cannot resist an
intellectual challenge.

24. COMMUNICATION
STRATEGIES
LENS MBTI
ERIKA ENGEL

25. UNDERSTANDING COMMUNICATION STYLES
MBTI FACILITATES
 Asking others what they need
 Telling others what kind of information you need
 Monitoring your impatience when other styles dominate
 Realising that others are not trying to annoy you

26. UNDERSTANDING COMMUNICATION STYLES
Identifiers (letters) that determine communication styles:
S-N How We Take in Information
 Sensing- Focusing on what can be perceived, observed by the five
senses
 Intuition- Focusing on perceiving patterns & interrelationships
T-F How We Make Decisions
 Thinking- Making decisions by logical analysis / focus on objectivity
 Feeling- Making decisions based on personal or social values/focus on
harmony

27. ST
INTEREST IN
PRACTICAL DETAILS

28. NT
NT
INTEREST IN
RATIONAL LOGIC

29. SF
SF
INTEREST IN
PERSONALIZED
SPECIFICS

30. NF
NF
INTEREST IN
IDEAL & HARMONY

31. THANK YOU
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