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1 of 42
Chapter 1
Introduction to
Entrepreneurship
1-1
Chapter Objectives
1 of 2
1. Describe entrepreneurs, corporate entrepreneurship,
and the characteristics of entrepreneurial firms.
2. Discuss three main reasons people decide to
become entrepreneurs.
3. Identify four main characteristics of successful
entrepreneurs.
4. Explain five common myths regarding
entrepreneurship.
5. Describe three types of start-up firms.
1-2
Chapter Objectives
2 of 2
6. Discuss the changing demographics of
entrepreneurs in the United States.
7. Discuss the positive effects of entrepreneurship and
entrepreneurial firms on economies and societies.
8. Explain the entrepreneurial process.
1-3
Nature of entrepreneurship & entrepreneurial option.
Understand the entrepreneurial process of wealth creation.
Identify and evaluate new business opportunities.
Understand the principles of entrepreneurial leadership.
Appreciate the change management issues in leading the
growing organization.
Learning outcomes
Investigating and evaluating business
opportunities
Developing a mission and strategy for the new
venture
Business planning for the entrepreneurial venture
Financing the new venture
Building a relationship with financial backers
Managing change in the entrepreneurial venture
4 pillars of entrepreneurship- OREO
Model
Opportunity
Entrepreneur
Organization
Successful
Ventures
Resources
Introduction to Entrepreneurship
There is tremendous
interest in
entrepreneurship in the
U.S. and around the world.
According to the 2013 GEM
study, 12.7% of Americans
are actively engaged in
starting a business or are
the owner/manager of a
business that is less than
three years old.
1-7
Indications of Increased Interest
in Entrepreneurship
• Books
– Amazon.com lists over 36,900 books dealing with
entrepreneurship and 89,900 focused on small business.
• College Courses
– In 1985, there were about 250 entrepreneurship courses
offered across all colleges in the United States.
– Today, more than 2,000 colleges and universities in the
United States (which is about two-thirds of the total) offer at
least one course in entrepreneurship.
1-8
What is Entrepreneurship?
• Academic Definition (Stevenson & Jarillo)
– Entrepreneurship is the process by which individuals pursue
opportunities without regard to resources they currently
control.
• Venture Capitalist (Fred Wilson)
– Entrepreneurship is the art of turning an idea into a
business.
• Explanation of What Entrepreneurs Do
– Entrepreneurs assemble and then integrate all the resources
needed – the money, the people, the business model, the
strategy – to transform an invention or an idea into a viable
business.
1-9
ENTREPRENEURSHIP
The process of perceiving opportunities for and the
creation of a new venture, by mobilizing a wide
variety of resources.
*Pursue opportunities without regard to the resources
currently controlled.
*Requires creativity, drive, and a willingness to take
risks.
Entrepreneurs are those who do start and grow
ventures
Corporate Entrepreneurship
1 of 2
• Corporate Entrepreneurship
– Is the conceptualization of entrepreneurship at the
firm level.
– All firms fall along a conceptual continuum that
ranges from highly conservative to highly
entrepreneurial.
– The position of a firm on this continuum is referred
to as its entrepreneurial intensity.
1-11
Corporate Entrepreneurship
2 of 2
Entrepreneurial Firms Conservative Firms
• Proactive
• Innovative
• Risk taking
• Take a more “wait and see”
posture
• Less innovative
• Risk averse
1-12
Who Is an Entrepreneur?
• Employees—earn their livings working for
someone else’s business.
BUT
• Entrepreneurs—earn their livings starting,
owning, and working for their own
businesses.
• Entrepreneurs add value to scarce
resources by shifting them from areas of
lower to higher productivity.
Who is an Entrepreneur then?
One who builds a new business
organization in the face of risk and
uncertainty for the purpose of achieving
profit and growth by identifying
opportunities and assembling the
necessary resources to capitalize on them.
Characteristics of Successful Entrepreneurs
1 of 3
Four Primary Characteristics
1-15
Characteristics of Successful Entrepreneurs
2 of 3
• Passion for the Business
– The number one characteristic shared by successful
entrepreneurs is a passion for the business.
– This passion typically stems from the entrepreneur’s belief
that the business will positively influence people’s lives.
• Product/Customer Focus
– A second defining characteristic of successful
entrepreneurs is a product/customer focus.
– An entrepreneur’s keen focus on products and customers
typically stems from the fact that most entrepreneurs are, at
heart, craftspeople.
1-16
Characteristics of Successful Entrepreneurs
3 of 3
• Tenacity Despite Failure
– Because entrepreneurs are typically trying something new,
the failure rate is naturally high.
– A defining characteristic for successful entrepreneurs is
their ability to persevere through setbacks and failures.
• Execution Intelligence
– The ability to fashion a solid business idea into a viable
business is a key characteristic of successful entrepreneurs.
1-17
D D
D D
D D
D D
Common Traits of Entrepreneurs
Why Become an Entrepreneur?
The three primary reasons that people become
entrepreneurs and start their own firms
Desire to be their own boss
Financial rewards
Desire to pursue their
own ideas
1-19
Entrepreneurial “events” in one’s life
Triggering Events for Entrepreneurship (LIST)
1 2
3 4
Common Myths About Entrepreneurs
1 of 7
• Myth 1: Entrepreneurs Are Born, Not Made
– This myth is based on the mistaken belief that some
people are genetically predisposed to be entrepreneurs.
– The consensus of many studies is that no one is “born”
to be an entrepreneur; everyone has the potential to
become one.
– Whether someone does or doesn’t become an
entrepreneur is a function of their environment, life
experiences, and personal choices.
1-21
Common Myths About Entrepreneurs
2 of 7
Although no one is “born” to be an entrepreneur, there are common traits and
characteristics of successful entrepreneurs
• A moderate risk taker
• Persuasive
• Promoter
• Resource assembler/leverager
• Creative
• Self-starter
• Tenacious
• Tolerant of ambiguity
• Visionary
• Optimistic disposition
• A networker
• Achievement motivated
• Alert to opportunities
• Self-confident
• Decisive
• Energetic
• A strong work ethic
• Lengthy attention span
1-22
Common Myths About Entrepreneurs
3 of 7
• Myth 2: Entrepreneurs Are Gamblers
– Most entrepreneurs are moderate risk takers.
– The idea that entrepreneurs are gamblers originates from
two sources:
• Entrepreneurs typically have jobs that are less structured, and so
they face a more uncertain set of possibilities than people in
traditional jobs.
• Many entrepreneurs have a strong need to achieve and set
challenging goals, a behavior that is often equated with risk taking.
1-23
Common Myths About Entrepreneurs
4 of 7
• Myth 3: Entrepreneurs Are Motivated Primarily
by Money
– While it is naïve to think that entrepreneurs don’t seek
financial rewards, money is rarely the reason
entrepreneurs start new firms.
– In fact, some entrepreneurs warn that the pursuit of
money can be distracting.
1-24
Common Myths About Entrepreneurs
5 of 7
• Myth 4: Entrepreneurs Should Be Young and
Energetic
– Entrepreneurial activity is fairly easily spread out over age
ranges.
– While it is important to be energetic, investors often cite
the strength of the entrepreneur as their most important
criteria in making investment decisions.
• What makes an entrepreneur “strong” in the eyes of an investor is
experience, maturity, a solid reputation, and a track record of
success.
• These criteria favor older rather than younger entrepreneurs.
1-25
Common Myths About Entrepreneurs
6 of 7
1-26
Common Myths About Entrepreneurs
7 of 7
• Myth 5: Entrepreneurs Love the Spotlight
– While some entrepreneurs are flamboyant, the vast majority
of them do not attract public attention.
– As evidence of this, consider the following question: “How
many entrepreneurs could you name?”
• Most of us could come up with Jeff Bezos of Amazon.com, Mark
Zuckerberg of Facebook, Steve Jobs of Apple, and maybe Larry
Page and Sergey Brin of Google.
• But few could name the founders of Twitter, YouTube, Netflix, or
DIRECTV, even though we frequently use those firms’ services.
1-27
Types of Start-Up Firms
1-28
Changing Demographics of Entrepreneurs
1 of 4
• Women Entrepreneurs
– While men are more likely to start businesses than women,
the number of women-owned businesses is increasing.
– There were 8.6 women-owned businesses in the United
States in 2013, generating over $1.3 trillion in revenue and
employing nearly 7.8 million people.
– In some industries, women control a significant share of the
business.
• Women-owned businesses account for 52% of all businesses in
health care.
1-29
Changing Demographics of Entrepreneurs
2 of 4
• Minority Entrepreneurs
– There has been a substantial increase in minority
entrepreneurs in the United States.
– Between 2002 and 2007 (the most recent statistics
available), minority-owned firms outpaced the growth of
non-minority firms in gross receipts, employment, and
number of firms.
– In 2007, there were about 1.9 million African American-
owned firms in the United States, 1.5 million Asian
American-owned firms, and 2.3 million Hispanic-owned
firms.
1-30
Changing Demographics of Entrepreneurs
3 of 4
• Senior Entrepreneurs
– The numbers of seniors (those 50 years old and older)
starting businesses is substantial and growing.
– In 2012, 20% of new businesses were started by people
between 50 and 59 years old, while another 12.5 percent
were founded by individuals 60 years old and older.
– This increase is attributed to corporate downsizing, an
increasing desire among older people for more personal
fulfillment in their lives, growing worries about the cost of
health care, and similar factors.
1-31
Changing Demographics of Entrepreneurs
4 of 4
• Young Entrepreneurs
– A desire to pursue an entrepreneurial career is high among
young people.
– According to a recent Gallop survey, about 4 in 10 kids in
grades 5-12 say they plan to start their own business.
– About 59% of students in grades 5-12 say their school offers
classes in how to start a business.
– About one-third of young people say their parents or
guardians have started a business, which provides them a
firsthand look at the entrepreneurial lifestyle.
1-32
Economic Impact of Entrepreneurial Firms
• Innovation
– Is the process of creating something new, which is central to
the entrepreneurial process.
– Small innovative firms are 16 times more productive than
larger innovative firms in terms of patents per employee.
• Job Creation
– Small businesses create a substantial number of net new jobs
in the United States.
– Firms with 500 or fewer employees create 65% of new jobs
on an annual basis.
1-33
Entrepreneurial Firms’ Impact on Society
and Larger Firms
• Impact on Society
– The innovations of entrepreneurial firms have a
dramatic impact on society.
– Think of all the new products and services that make our
lives easier, enhance our productivity at work, improve
our health, and entertain us in new ways.
• Impact on Larger Firms
– Many entrepreneurial firms have built their entire
business models around producing products and services
that help larger firms become more efficient and
effective.
1-34
The Entrepreneurial Process
The Entrepreneurial Process Consists of Four Steps
Step 1: Deciding to become an entrepreneur.
Step 2: Developing successful business ideas.
Step 3: Moving from an idea to an entrepreneurial firm.
Step 4: Managing and growing the entrepreneurial firm.
1-35
Some Deadly Mistakes of
Entrepreneurship
1. Lack of experience
2. Poor financial control
3. Weak marketing efforts
4. Failure to develop a strategic plan
5. Poor location
6. Inability to make the “entrepreneurial
transition”
Creativity and Innovation
Creativity – the ability to develop new
ideas and to discover new ways of
looking at problems and opportunities;
thinking new things.
Innovation – the ability to apply creative
solutions to problems or opportunities to
enhance or to enrich people’s lives;
doing new things.
Left-Brained or Right-Brained?
• Entrepreneurship requires both left-and
right-brained thinking.
•
– Right-brained thinking draws on divergent
reasoning, the ability to create a multitude of
original, diverse ideas.
– Left-brained thinking counts on convergent
reasoning, the ability to evaluate multiple
ideas and to choose the the best solution to a
problem.
Tips for Enhancing Organizational Creativity
• Embrace diversity
• Expect & Encourage creativity
• Expect and tolerate failure
• View problems as challenges
• Provide creativity training
• Develop a procedure for capturing ideas
• Reward creativity
• Model creative behavior
• Give your mind fresh input every day
• Recognize the creative power of mistakes
• Keep a journal handy to record thoughts
• Listen to other people
Sam Walton’s 10 Rules of
Business
1. Commit to your business and believe in it.
2. Share profits with partners and employees.
3. Motivate partners - challenge them and keep score.
4. Communicate everything.
5. Appreciate associates with well-chosen words.
6. Celebrate successes.
7. Listen to everyone and get them talking.
8. Exceed customers’ expectations.
9. Control expenses.
10. Break all the rules (Rules 1- 9 are not for everyone).
Steps in the Entrepreneurial Process
1 of 2
Step 1 Step 2
Developing Successful Business Ideas
1-41
Steps in the Entrepreneurial Process
2 of 2
Step 3 Step 4
1-42

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MBA 5620 CHAPTER 01 REVISED.ppt

  • 2. Chapter Objectives 1 of 2 1. Describe entrepreneurs, corporate entrepreneurship, and the characteristics of entrepreneurial firms. 2. Discuss three main reasons people decide to become entrepreneurs. 3. Identify four main characteristics of successful entrepreneurs. 4. Explain five common myths regarding entrepreneurship. 5. Describe three types of start-up firms. 1-2
  • 3. Chapter Objectives 2 of 2 6. Discuss the changing demographics of entrepreneurs in the United States. 7. Discuss the positive effects of entrepreneurship and entrepreneurial firms on economies and societies. 8. Explain the entrepreneurial process. 1-3
  • 4. Nature of entrepreneurship & entrepreneurial option. Understand the entrepreneurial process of wealth creation. Identify and evaluate new business opportunities. Understand the principles of entrepreneurial leadership. Appreciate the change management issues in leading the growing organization. Learning outcomes
  • 5. Investigating and evaluating business opportunities Developing a mission and strategy for the new venture Business planning for the entrepreneurial venture Financing the new venture Building a relationship with financial backers Managing change in the entrepreneurial venture
  • 6. 4 pillars of entrepreneurship- OREO Model Opportunity Entrepreneur Organization Successful Ventures Resources
  • 7. Introduction to Entrepreneurship There is tremendous interest in entrepreneurship in the U.S. and around the world. According to the 2013 GEM study, 12.7% of Americans are actively engaged in starting a business or are the owner/manager of a business that is less than three years old. 1-7
  • 8. Indications of Increased Interest in Entrepreneurship • Books – Amazon.com lists over 36,900 books dealing with entrepreneurship and 89,900 focused on small business. • College Courses – In 1985, there were about 250 entrepreneurship courses offered across all colleges in the United States. – Today, more than 2,000 colleges and universities in the United States (which is about two-thirds of the total) offer at least one course in entrepreneurship. 1-8
  • 9. What is Entrepreneurship? • Academic Definition (Stevenson & Jarillo) – Entrepreneurship is the process by which individuals pursue opportunities without regard to resources they currently control. • Venture Capitalist (Fred Wilson) – Entrepreneurship is the art of turning an idea into a business. • Explanation of What Entrepreneurs Do – Entrepreneurs assemble and then integrate all the resources needed – the money, the people, the business model, the strategy – to transform an invention or an idea into a viable business. 1-9
  • 10. ENTREPRENEURSHIP The process of perceiving opportunities for and the creation of a new venture, by mobilizing a wide variety of resources. *Pursue opportunities without regard to the resources currently controlled. *Requires creativity, drive, and a willingness to take risks. Entrepreneurs are those who do start and grow ventures
  • 11. Corporate Entrepreneurship 1 of 2 • Corporate Entrepreneurship – Is the conceptualization of entrepreneurship at the firm level. – All firms fall along a conceptual continuum that ranges from highly conservative to highly entrepreneurial. – The position of a firm on this continuum is referred to as its entrepreneurial intensity. 1-11
  • 12. Corporate Entrepreneurship 2 of 2 Entrepreneurial Firms Conservative Firms • Proactive • Innovative • Risk taking • Take a more “wait and see” posture • Less innovative • Risk averse 1-12
  • 13. Who Is an Entrepreneur? • Employees—earn their livings working for someone else’s business. BUT • Entrepreneurs—earn their livings starting, owning, and working for their own businesses. • Entrepreneurs add value to scarce resources by shifting them from areas of lower to higher productivity.
  • 14. Who is an Entrepreneur then? One who builds a new business organization in the face of risk and uncertainty for the purpose of achieving profit and growth by identifying opportunities and assembling the necessary resources to capitalize on them.
  • 15. Characteristics of Successful Entrepreneurs 1 of 3 Four Primary Characteristics 1-15
  • 16. Characteristics of Successful Entrepreneurs 2 of 3 • Passion for the Business – The number one characteristic shared by successful entrepreneurs is a passion for the business. – This passion typically stems from the entrepreneur’s belief that the business will positively influence people’s lives. • Product/Customer Focus – A second defining characteristic of successful entrepreneurs is a product/customer focus. – An entrepreneur’s keen focus on products and customers typically stems from the fact that most entrepreneurs are, at heart, craftspeople. 1-16
  • 17. Characteristics of Successful Entrepreneurs 3 of 3 • Tenacity Despite Failure – Because entrepreneurs are typically trying something new, the failure rate is naturally high. – A defining characteristic for successful entrepreneurs is their ability to persevere through setbacks and failures. • Execution Intelligence – The ability to fashion a solid business idea into a viable business is a key characteristic of successful entrepreneurs. 1-17
  • 18. D D D D D D D D Common Traits of Entrepreneurs
  • 19. Why Become an Entrepreneur? The three primary reasons that people become entrepreneurs and start their own firms Desire to be their own boss Financial rewards Desire to pursue their own ideas 1-19
  • 20. Entrepreneurial “events” in one’s life Triggering Events for Entrepreneurship (LIST) 1 2 3 4
  • 21. Common Myths About Entrepreneurs 1 of 7 • Myth 1: Entrepreneurs Are Born, Not Made – This myth is based on the mistaken belief that some people are genetically predisposed to be entrepreneurs. – The consensus of many studies is that no one is “born” to be an entrepreneur; everyone has the potential to become one. – Whether someone does or doesn’t become an entrepreneur is a function of their environment, life experiences, and personal choices. 1-21
  • 22. Common Myths About Entrepreneurs 2 of 7 Although no one is “born” to be an entrepreneur, there are common traits and characteristics of successful entrepreneurs • A moderate risk taker • Persuasive • Promoter • Resource assembler/leverager • Creative • Self-starter • Tenacious • Tolerant of ambiguity • Visionary • Optimistic disposition • A networker • Achievement motivated • Alert to opportunities • Self-confident • Decisive • Energetic • A strong work ethic • Lengthy attention span 1-22
  • 23. Common Myths About Entrepreneurs 3 of 7 • Myth 2: Entrepreneurs Are Gamblers – Most entrepreneurs are moderate risk takers. – The idea that entrepreneurs are gamblers originates from two sources: • Entrepreneurs typically have jobs that are less structured, and so they face a more uncertain set of possibilities than people in traditional jobs. • Many entrepreneurs have a strong need to achieve and set challenging goals, a behavior that is often equated with risk taking. 1-23
  • 24. Common Myths About Entrepreneurs 4 of 7 • Myth 3: Entrepreneurs Are Motivated Primarily by Money – While it is naïve to think that entrepreneurs don’t seek financial rewards, money is rarely the reason entrepreneurs start new firms. – In fact, some entrepreneurs warn that the pursuit of money can be distracting. 1-24
  • 25. Common Myths About Entrepreneurs 5 of 7 • Myth 4: Entrepreneurs Should Be Young and Energetic – Entrepreneurial activity is fairly easily spread out over age ranges. – While it is important to be energetic, investors often cite the strength of the entrepreneur as their most important criteria in making investment decisions. • What makes an entrepreneur “strong” in the eyes of an investor is experience, maturity, a solid reputation, and a track record of success. • These criteria favor older rather than younger entrepreneurs. 1-25
  • 26. Common Myths About Entrepreneurs 6 of 7 1-26
  • 27. Common Myths About Entrepreneurs 7 of 7 • Myth 5: Entrepreneurs Love the Spotlight – While some entrepreneurs are flamboyant, the vast majority of them do not attract public attention. – As evidence of this, consider the following question: “How many entrepreneurs could you name?” • Most of us could come up with Jeff Bezos of Amazon.com, Mark Zuckerberg of Facebook, Steve Jobs of Apple, and maybe Larry Page and Sergey Brin of Google. • But few could name the founders of Twitter, YouTube, Netflix, or DIRECTV, even though we frequently use those firms’ services. 1-27
  • 28. Types of Start-Up Firms 1-28
  • 29. Changing Demographics of Entrepreneurs 1 of 4 • Women Entrepreneurs – While men are more likely to start businesses than women, the number of women-owned businesses is increasing. – There were 8.6 women-owned businesses in the United States in 2013, generating over $1.3 trillion in revenue and employing nearly 7.8 million people. – In some industries, women control a significant share of the business. • Women-owned businesses account for 52% of all businesses in health care. 1-29
  • 30. Changing Demographics of Entrepreneurs 2 of 4 • Minority Entrepreneurs – There has been a substantial increase in minority entrepreneurs in the United States. – Between 2002 and 2007 (the most recent statistics available), minority-owned firms outpaced the growth of non-minority firms in gross receipts, employment, and number of firms. – In 2007, there were about 1.9 million African American- owned firms in the United States, 1.5 million Asian American-owned firms, and 2.3 million Hispanic-owned firms. 1-30
  • 31. Changing Demographics of Entrepreneurs 3 of 4 • Senior Entrepreneurs – The numbers of seniors (those 50 years old and older) starting businesses is substantial and growing. – In 2012, 20% of new businesses were started by people between 50 and 59 years old, while another 12.5 percent were founded by individuals 60 years old and older. – This increase is attributed to corporate downsizing, an increasing desire among older people for more personal fulfillment in their lives, growing worries about the cost of health care, and similar factors. 1-31
  • 32. Changing Demographics of Entrepreneurs 4 of 4 • Young Entrepreneurs – A desire to pursue an entrepreneurial career is high among young people. – According to a recent Gallop survey, about 4 in 10 kids in grades 5-12 say they plan to start their own business. – About 59% of students in grades 5-12 say their school offers classes in how to start a business. – About one-third of young people say their parents or guardians have started a business, which provides them a firsthand look at the entrepreneurial lifestyle. 1-32
  • 33. Economic Impact of Entrepreneurial Firms • Innovation – Is the process of creating something new, which is central to the entrepreneurial process. – Small innovative firms are 16 times more productive than larger innovative firms in terms of patents per employee. • Job Creation – Small businesses create a substantial number of net new jobs in the United States. – Firms with 500 or fewer employees create 65% of new jobs on an annual basis. 1-33
  • 34. Entrepreneurial Firms’ Impact on Society and Larger Firms • Impact on Society – The innovations of entrepreneurial firms have a dramatic impact on society. – Think of all the new products and services that make our lives easier, enhance our productivity at work, improve our health, and entertain us in new ways. • Impact on Larger Firms – Many entrepreneurial firms have built their entire business models around producing products and services that help larger firms become more efficient and effective. 1-34
  • 35. The Entrepreneurial Process The Entrepreneurial Process Consists of Four Steps Step 1: Deciding to become an entrepreneur. Step 2: Developing successful business ideas. Step 3: Moving from an idea to an entrepreneurial firm. Step 4: Managing and growing the entrepreneurial firm. 1-35
  • 36. Some Deadly Mistakes of Entrepreneurship 1. Lack of experience 2. Poor financial control 3. Weak marketing efforts 4. Failure to develop a strategic plan 5. Poor location 6. Inability to make the “entrepreneurial transition”
  • 37. Creativity and Innovation Creativity – the ability to develop new ideas and to discover new ways of looking at problems and opportunities; thinking new things. Innovation – the ability to apply creative solutions to problems or opportunities to enhance or to enrich people’s lives; doing new things.
  • 38. Left-Brained or Right-Brained? • Entrepreneurship requires both left-and right-brained thinking. • – Right-brained thinking draws on divergent reasoning, the ability to create a multitude of original, diverse ideas. – Left-brained thinking counts on convergent reasoning, the ability to evaluate multiple ideas and to choose the the best solution to a problem.
  • 39. Tips for Enhancing Organizational Creativity • Embrace diversity • Expect & Encourage creativity • Expect and tolerate failure • View problems as challenges • Provide creativity training • Develop a procedure for capturing ideas • Reward creativity • Model creative behavior • Give your mind fresh input every day • Recognize the creative power of mistakes • Keep a journal handy to record thoughts • Listen to other people
  • 40. Sam Walton’s 10 Rules of Business 1. Commit to your business and believe in it. 2. Share profits with partners and employees. 3. Motivate partners - challenge them and keep score. 4. Communicate everything. 5. Appreciate associates with well-chosen words. 6. Celebrate successes. 7. Listen to everyone and get them talking. 8. Exceed customers’ expectations. 9. Control expenses. 10. Break all the rules (Rules 1- 9 are not for everyone).
  • 41. Steps in the Entrepreneurial Process 1 of 2 Step 1 Step 2 Developing Successful Business Ideas 1-41
  • 42. Steps in the Entrepreneurial Process 2 of 2 Step 3 Step 4 1-42