In this presentation you will see expert opinions on the value of research, measuring the success of design, and design leadership.
Customer satisfaction, throughout every experience of interacting with a company, has become essential to achieving a meaningful and loyal relationship with customers.
Dr Zafer Bilda has just completed a research project to uncover best practice in Customer Experience Design involving 15 Customer Experience Experts from some of the most respected companies, both in Australia and in the US
December 2009 TeachStreet Teacher Webinar & Meet-upTeachStreet
What’s new at TeachStreet
SEO 101
Social Media Marketing Tips
Listings & Sessions
Payments
Tools for Teachers
Craigslist
Widgets
Benefits of Going Pro
Q & A
In this presentation you will see expert opinions on the value of research, measuring the success of design, and design leadership.
Customer satisfaction, throughout every experience of interacting with a company, has become essential to achieving a meaningful and loyal relationship with customers.
Dr Zafer Bilda has just completed a research project to uncover best practice in Customer Experience Design involving 15 Customer Experience Experts from some of the most respected companies, both in Australia and in the US
December 2009 TeachStreet Teacher Webinar & Meet-upTeachStreet
What’s new at TeachStreet
SEO 101
Social Media Marketing Tips
Listings & Sessions
Payments
Tools for Teachers
Craigslist
Widgets
Benefits of Going Pro
Q & A
Self-Defense and the Roots of Black Powerguestec98d1
A presentation by Ansel of http://mediahacker.org on the roots of Black Power radicalism, particularly in the South with a focus on the late Robert Williams.
When BlackDog refers to brand, the brand, or branding, you can be sure that we’re not talking about your logo. When we talk brand we’re talking about a much bigger inspiration: The Big Idea.
The Big Idea that possesses the psyche and triggers the zeal of a working community. The Big Idea that inspires change, grabs hold of an opportunity, and purposes to do what no one else had the courage to do. The sort of Big Idea that wins over the last skeptic, pushes the limits, makes something bold happen, and escalates enthusiasm to a visceral level. The kind of Big Idea that has the power to turn heads, change minds, and re-order the hierarchy from who has the business to a more just system of who deserves the business. The kind of Big Idea that’s deserving of a little attention, please.
The Big Idea isn’t hype, spin, or hoopla.
The Big Idea very often begins with a question. “What do we want this company to look like when it grows up”, or “What organizational flaws are clues to my true strengths”, or “Given our expertise and proximity to other area businesses what need can we meet (locally, regionally, nationally, or internationally)” While explanations get bogged down with details, the Big Idea, vividly painted in clear strokes of purpose and outcomes, has the power to clarify. The Big Idea is easily understood, passed on and carried forth. The Big Idea is clear and compelling, serves as a unifying focal point of effort, and acts as a catalyst for team spirit.
Sharing about my life in Korea.
References:
- Prof. Martin Hemmert, "Tiger Management" (2012)
- The Economist, "Putting in the hours" (2008)
- OECD Factbook (2009)
Self-Defense and the Roots of Black Powerguestec98d1
A presentation by Ansel of http://mediahacker.org on the roots of Black Power radicalism, particularly in the South with a focus on the late Robert Williams.
When BlackDog refers to brand, the brand, or branding, you can be sure that we’re not talking about your logo. When we talk brand we’re talking about a much bigger inspiration: The Big Idea.
The Big Idea that possesses the psyche and triggers the zeal of a working community. The Big Idea that inspires change, grabs hold of an opportunity, and purposes to do what no one else had the courage to do. The sort of Big Idea that wins over the last skeptic, pushes the limits, makes something bold happen, and escalates enthusiasm to a visceral level. The kind of Big Idea that has the power to turn heads, change minds, and re-order the hierarchy from who has the business to a more just system of who deserves the business. The kind of Big Idea that’s deserving of a little attention, please.
The Big Idea isn’t hype, spin, or hoopla.
The Big Idea very often begins with a question. “What do we want this company to look like when it grows up”, or “What organizational flaws are clues to my true strengths”, or “Given our expertise and proximity to other area businesses what need can we meet (locally, regionally, nationally, or internationally)” While explanations get bogged down with details, the Big Idea, vividly painted in clear strokes of purpose and outcomes, has the power to clarify. The Big Idea is easily understood, passed on and carried forth. The Big Idea is clear and compelling, serves as a unifying focal point of effort, and acts as a catalyst for team spirit.
Sharing about my life in Korea.
References:
- Prof. Martin Hemmert, "Tiger Management" (2012)
- The Economist, "Putting in the hours" (2008)
- OECD Factbook (2009)