facilities management

1. Siti Hasniza Binti Rosman
Universiti Teknologi MARA

2.  Establishing the management office
 Location and layout
 Office design
 Files
 Leases
 Correspondence
 Work order bids
 Financial files
 Permanent files
 Equipment

3.  Computers and PM
 Hardware & software
 Staffing the management office
 PM executive
 Property supervisor (field manager)
 On-site manager and building personnel
 Purchasing agent
 Office manager (controller)
 Cashier –bookkeeper
 Clerical personnel (admin staff)
 Branch officers

4.  Determining management expenses
 Direct cost
 Indirect cost
 Calculating the management fees
 Per-unit cost method
 Adjustment to per unit fee
 Percentage rate
 Management pricing worksheet

5.  Evans, M, (2007), Opportunities in Property
Management Careers, McGrawHill.
 Kyle, R, (2000), Property Management, 6th
Edition,
Dearborn.

6.  Evans, M, (2007), Opportunities in Property
Management Careers, McGrawHill.
 Kyle, R, (2000), Property Management, 6th
Edition,
Dearborn.