This Slide consist of some abstract regarding Management and Leadership

1. Prepared By:- CA.AVDESH BANSAL
avdeshbansal@icai.org
Skill
Development
management

2. HOW DOES SPIRTUALITY WORK IN LIFE
OF HUMAN BEING?Social
quotient
(30%)
Moral
quotient(20%)
Emotional quotient
(40%)
Intelligence quotient (10%)
PREPARED BY AVDESH BANSAL
BUT ACTUALLY WE DO
EQ 80%
IQ 20%

3. WHY IS EQ IS SO IMPORTANT
• HUMAN IS SO SENSITIVE TO IT’S EMOTION
• IT IS BETTER TO EXPRESS INSIST OF KEEPING
IN INSIDE
• IT WE TRY KEEP INSIDE WHICH RESULTS
WRONG EMTION AT WRONG TIME CAN
SERIOUSLY EFFECT HEALTH ALSO
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4. HOW EXPRESS OUR UNCHANNELISED
EMOTION
EXPERIENCE (BE
SENSTIVE)
EXPRESS (TAKE
INITATIVE)
EXPERIMENT (WILL
TRY NEW
METHODS)
EXPLORE (READY
TO FACE
REFLECTION) IF IT
FAIL DO AGAIN
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5. EVALUTION WHERE TO BE SENSTIVE
TO SELF
TO
OTHERS
NOT ON OUR COST
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6. WHO TO MANAGE THE TEAM
HIGH SKILL BUT
LOW WILL (80%)
HIGH SKILL AND
HIGH WILL
LOW SKILL & LOW
WILL
LOW SKILL BUT
HIGH WILL(80%)
MANAGER
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7. EVALUTION TEAM MEMBERS
KNOWLEDGE
10%
SKILL 20%
ATTITUDE
70%
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8. CASE STUDY
• WE NEED DRIVER FOR POOL CAR OF OFFICE
OPTION AVAILABLE TO US
A. FRESHER
B. EXPERIENCE DRIVER BUT HAVING LITTLE
KNOWLEDGE ABOUT ROUTE
C. WELL EXPERIENCED AND HIGH SKILLED
DRIVER KNOW EVERY ROUTE BUT HAVING
NATURE OF GREED
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9. CONCLUSION
• WE NEED ALL THREE PERSON
• PRINCIPAL IS PUTTING
“RIGHT PERSON AT RIGHT PLACE”
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10. RESPONSIBILITY OF MANAGER
• IDENTIFY HIDDEN TALENT OF TEAM MEMBER
• TRY TO EXPLORE THAT
• AND PROVIDE WORKING KNOWLEDGE OF
OTHER FIELD SO HE/SHE CAN PERFORM WELL
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11. HOW TO GET OURSELF SELF
MOTIVATED
QUESTIONS
AMI GOOD
SOUL
HAVE I
ACHIEVED MY
BEST
CAN I MAKE A
DIFFERENCE
AM I
COMPARABLE
WHO IS IN
CHARGE OF
ME
DO I DOUBT
MY BELIEFS
WHY ALWAYS
ME
ANSWER
I AM A GOOD
SOUL
MY BEST IS
YET TO COME
WE ALL CAN
MAKE A
DIFFERENCE
I AM UNIQUE
I AM
INCHARGE
WHAT ELSE I
CAN TRUST
ALL HAPPENS
FOR GOOD
SELF BELIVE IS
SO
IMPORTANT
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12. ABILITY TO SEE BIG PICTURE
• TO DEVELOP ABILITY TO SEE BEYOND / SEE
PICTURE ONE SHOULD HAVE
ABILITY TO
CLARIFY THE
PICTURE
OURSELF
ABILITY TO
SHOW AND
MAKE IT
UNDERSTAND
TO THE OTHERS
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13. CASE STUDY
• DHL LOGISTICS HAS 2 DIVISION
• DIVISION A WHOES GM IS MR.RAJIV
• DIVISION B WHOES GM IS MR. MANDEEP
• DIVISION A HAS SOME IDEAL CAPACITY WHICH DIVISION B
WILL BE HANDFUL WILL RESULT IN SIGNIFICANT PROFIT
• MR RAJIV HAS SOLE AUTHORITY TO PROVIDE THIS IDEAL
CAPACITY TO DIVISION B OR NOT
• IF HE PROVIDE CAPACITY HIS DIVISION A LOOSE THE AWARD
OF EFFICENT DIVISION AND DIVISION B WILL WIN.
PREPARED BY AVDESH BANSAL

14. CONCLUSION
• PERSON SHOULD HAVE ABILITY TO SEE BIG
PICTURE
• KEEPING ASIDE THE PERSONAL GOAL AND
WORK FOR ORGANISATIONAL GOAL
• ABILITY FOR OWNERSHIP(SEE AND DO WORK
AS OWNER)
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15. WORKING ATTITUDE OF PERSONS
CONTRIBUTION
TOWARDS
EXCELLENCE
WORKING BEYOND
THE EXPECTATION
EXPECTION OF
ORGANISATION
DUTY DEFINED
DELIVERS AS PER
RULE BOOK
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16. CASE STUDY
• THERE IS SNAKE IN LABORTARY
• IN NIGHT SUPERVISIOR CALL HR HEAD REGARDING THAT WATCH MAN IS
NOT TAKING INTITATIVE TO REMOVE SNAKE FROM LABORTARY
• HRHEAD ASK TO GIVE PHONE WATCH MAN BUT WATCHMAN DIDN’T TALK
• ON NEXT MORNING NO ONE IS ENTERING INTO OFFICE PREMISES
BECAUSE OF FEAR OF SNAKE
• HR ASK WATCHMAN WHY HE DOES TAKEN INTITATIVE TO REMOVE SNAKE
• WATCHMAN REPILED THAT HE HAS NOT HAVING SUFFICIENT EQUIPMENT
TO TAKLE WITH SNAKE
• THEN HR ASKED ADMIN WHY THEY HAVE NOT PROVIDE SUFFICIENT
EQUIPMENT TO WATCHMAN
• ADMIN REPLIED THAT THEY HAVE TO CHECK
• AFTER CHECKING THEY REPLIED THEY HAVE PROVIDED EQUIPMENT AS
DIRECTED BY PROCUREMENT DEPARTMENT
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17. CONCLUSION
• ALL WERE PLAYING BLAMING GAMES IN
CORPORATE WE SAY THAT VOLLYBALL GAME
• ALL HAVE ATTITUDE TO WORK AS PER RULES
(INNER CIRCLE WORKING ATTITUDE PERSON)
• LACK OF OWNERSHIP ATTITUDE IS SHOWN
• NO READY TO RESPONSIBILITY
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18. BEHAVIOURAL APPROACH
ASSERTIVE ASSERTIVE
SUBMISSIVE
STIFLED
TIMID
CLOSED
UNAVAILABLE
ABRASIVE
ARROGANT
ABUSIVE
AGGRESSIVE
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19. OTHER TAKE AWAYS
A. WE SHOULD PRIOR INFORM OTHERS
REGARDING OUR PLANS AND OUR
REQUIREMENTS
B. HAPPINESS REMAIN WITH WE NOT WITH I
C. LUCK IS POINT OF INCIDENCE OF
OPPORTUNITY AND HARDWORK
D. NEVER SAY I HAVE LEARNT
E. ALWAYS REMEMEBER NO PAIN NO GAIN
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20. THANK YOU
SO
MUCH
FOR YOUR PRECIOUS TIME
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