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- 1. Microsoft 365 training andcertifications aka.ms/M365TrainCertDeck
- 2. Table of contents This guideis designed to outline the training and certification options that can help you achieve your personal and professional goals. Microsoft Virtual Training Days Microsoft 365 Virtual Training Days Microsoft 365 certifications Certifications poster Certifications overview Fundamentals Teams Application Developer Associate Enterprise Administrator Expert Teams Voice Engineer Expert Messaging Administrator Associate Modern Desktop Administrator Associate Security Administrator Associate Teams Administrator Associate Teams Support Engineer Specialty Exchange Online Support Engineer Specialty
- 3. Microsoft 365 VirtualTraining Days Grow your technical skills through weekly events for every skill level Take advantage of free, one-day, in-depth, virtual training events, and start boosting your career potential right away. Microsoft 365: Introduction to Microsoft Viva Microsoft 365: Enable Hybrid Work with Microsoft Teams Microsoft 365: Managing Windows and Surface Devices View all Microsoft 365 Virtual Training Days Microsoft 365: Building Microsoft Teams Integrations and Workflows Microsoft 365: Manage Your Frontline Workforce Microsoft 365: Microsoft Teams Phone
- 4. Microsoft 365 certifications Help advanceyour career, earn recognition, and validate your technical knowledge and abilities in current and future industry job roles with Microsoft 365 certifications. Visit the certifications page to get started. Microsoft 365 Certified Fundamentals Demonstrate that you understand the options available in Microsoft 365 and the benefits of adopting cloud services, the Software as a Service (SaaS) cloud model and implementing Microsoft 365 cloud service. Microsoft 365 Certified Teams Application Developer Associate Microsoft Teams application developers design, build, test, and maintain applications and solutions that are optimized for the productivity and collaboration needs of organizations using the Microsoft 365 platform. Microsoft 365 Certified Enterprise Administrator Expert Microsoft 365 Enterprise Administrators evaluate, plan, migrate, deploy, and manage Microsoft 365 services. Microsoft 365 Certified Teams Voice Engineer Expert Microsoft Teams Voice Engineers plan, design, configure, maintain, and troubleshoot an integrated communications solution using Microsoft Teams. Microsoft 365 Certified Messaging Administrator Associate Microsoft 365 Messaging Administrators deploy, configure, manage, troubleshoot, and monitor recipients, permissions, mail protection, mail flow, and public folders in hybrid and cloud enterprise environments. Microsoft 365 Certified Modern Desktop Administrator Associate Modern Desktop Administrators deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. Microsoft 365 Certified Security Administrator Associate Microsoft 365 Security Administrators proactively secure Microsoft 365 enterprise and hybrid environments, implement and manage security and compliance solutions, respond to threats, and enforce data governance. Microsoft 365 Certified Teams Administrator Associate Microsoft Teams Administrators configure, deploy, and manage Office 365 workloads for Teams that focus on efficient and effective collaboration and communication in an enterprise environment. Microsoft 365 Certified Teams Support Engineer Specialty Microsoft Teams Support Engineers troubleshoot deployments, tune performance, collect and analyze telemetry and log data, and manage Teams environments. Microsoft 365 Certified Exchange Online Support Engineer Specialty Microsoft Exchange Online Support Engineers identify, troubleshoot, and resolve issues with Microsoft Exchange Online and hybrid Exchange environments.
- 5. Microsoft 365 certificationsFundamentals and Role-based, Associate Microsoft 365 Certified: Fundamentals Exam MS-900 Microsoft 365 Modern Desktop Administrator Exam MD-100 + MD-101 Microsoft 365 Messaging Administrator Exam MS-203 Demonstrate that you understand the options available in Microsoft 365 and the benefits of adopting cloud services, the Software as a Service (SaaS) cloud model and implementing Microsoft 365 cloud service. Modern Desktop Administrators deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. Microsoft 365 Messaging Administrators deploy, configure, manage, troubleshoot, and monitor recipients, permissions, mail protection, mail flow, and public folders in hybrid and cloud enterprise environments. • Describe cloud concepts • Describe core Microsoft 365 services and concepts • Explain security, compliance, privacy, and trust in Microsoft 365 • Describe Microsoft 365 pricing and support • Deploy Windows • Manage devices and data • Configure connectivity • Maintain Windows • Deploy and update operating systems • Manage policies and profiles • Manage and protect devices • Manage apps and data • Manage organizational settings and resources • Plan and manage the mail architecture • Plan and implement a hybrid configuration and migration • Secure the messaging environment Open doors to new career possibilities. Choose the certification that’s right for you, based on the recommended skills, knowledge, and experience for each exam.
- 6. Microsoft 365 certificationsRole-based, Associate Microsoft 365 Security Administrator Exam MS-500 Teams Application Developer Exam MS-600 Microsoft 365 Teams Administrator Exam MS-700 Microsoft 365 Security Administrators proactively secure Microsoft 365 enterprise and hybrid environments, implement and manage security and compliance solutions, respond to threats, and enforce data governance. Microsoft Teams application developers design, build, test, and maintain modern enterprise-grade applications and solutions with Microsoft Teams that are optimized for the productivity and collaboration needs of organizations using the Microsoft 365 platform. Microsoft Teams Administrators configure, deploy, and manage Office 365 workloads for Teams that focus on efficient and effective collaboration and communication in an enterprise environment. • Implement and manage identity and access • Implement and manage threat protection • Implement and manage information protection • Manage governance and compliance features in Microsoft 365 • Design collaborative app solutions and existing app integration • Implement Microsoft identity • Build apps with Microsoft Graph • Extend and customize Microsoft 365 with SharePoint Framework • Extend Microsoft Teams • Test, deploy, monitor, and maintain modern enterprise-grade app solutions • Plan and Configure a Microsoft Teams environment • Manage chat, calling, and meetings • Manage Teams and app policies
- 7. Microsoft 365 certificationsExpert and Specialty Microsoft 365 Enterprise Administrator Exam MS-100 + MS-101 Microsoft 365 Teams Voice Engineer Exam MS-720 Microsoft 365 Teams Support Engineer Exam MS-740 Microsoft 365 Exchange Online Support Engineer Exam MS-220 Microsoft 365 Enterprise Administrators evaluate, plan, migrate, deploy, and manage Microsoft 365 services. Microsoft Teams Voice Engineers plan, design, configure, maintain, and troubleshoot an integrated communications solution using Microsoft Teams. Microsoft Teams Support Engineers troubleshoot deployments, tune performance, collect and analyze telemetry and log data, and manage Teams environments. Microsoft Exchange Online support engineers identify, troubleshoot, and resolve issues with Microsoft Exchange Online and hybrid Exchange environments. • Design and implement Microsoft 365 services • Manage user identity and roles • Manage access and authentication • Plan Office 365 workloads and applications • Implement modern device services • Implement Microsoft 365 security and threat management • Manage Microsoft 365 governance and compliance • Plan and configure a Microsoft Teams environment • Manage chat, teams, channels, and apps • Manage calling and meetings • Monitor and troubleshoot a Microsoft Teams environment • Troubleshoot Microsoft Teams voice issues • Troubleshoot issues with Microsoft Teams meetings and live events • Troubleshoot federation issues • Troubleshoot issues signing into Microsoft Teams • Troubleshoot teams and channels • Troubleshoot issues with files • Troubleshoot mail flow issues • Troubleshoot compliance and retention • Troubleshoot mail client issues • Troubleshoot Exchange Online configuration issues • Troubleshoot hybrid and migration issues
- 8. Products featured The journeyto Microsoft 365 Certified: Fundamentals Get started at aka.ms/M365Certs_Fundamentals Start here Decide if this is the right certification for you This certification is a good fit if: • You’re a business user, administrator, or IT professional. OR • You want to understand the capabilities of Microsoft 365 and how to build basic solutions, deploy cloud services in your organization, or are simply looking to acquire foundational- level knowledge on the considerations and benefits of adopting cloud services in general and the software as a service (SaaS) cloud model specifically. Get trained Skills outline guides MS-900 Self-paced training Microsoft Learn Instructor-led training Course MS-900T01-A: Microsoft 365 Fundamentals (1 day) Virtual events Microsoft Virtual Training Days Build confidence Take a practice exam Microsoft Official Practice Test MS-900 Skills measured: • Describe cloud concepts • Describe core Microsoft 365 services and concepts • Explain security, compliance, privacy, and trust in Microsoft 365 • Describe Microsoft 365 pricing and support Get recognized Pass Exam MS-900 to earn this certification. Microsoft 365 Certified: Fundamentals Prove that you understand the options available in Microsoft 365, the benefits of adopting cloud services, the benefits of the software as a service (SaaS) cloud model, and how to implement Microsoft 365 cloud services. Continue to grow Explore these certifications next Next level up (Associate) • Microsoft 365 Messaging Administrator Associate • Microsoft 365 Modern Desktop Administrator • Microsoft 365 Security Administrator • Microsoft 365 Teams Administrator • Microsoft 365 Not right for you? Browse all Microsoft 365 certifications Additional resources Microsoft Docs Watch the certifications overview video
- 9. Products featured The journeyto Microsoft 365 Certified: Teams Application Developer Associate Get started at aka.ms/M365Certs_TeamsAppDeveloper Start here Decide if this is the right certification for you This certification is a good fit if: • You’re a developer. OR • You’re responsible for activities including designing, building, testing, and maintaining applications and solutions that are optimized for the productivity and collaboration needs of your organization. Get trained Skills outline guides MS-600 Self-paced training Microsoft Learn Instructor-led training Course MS-600T00-A: Building applications and solutions with Microsoft 365 core services (5 days) Virtual events Microsoft Virtual Training Days Build confidence Take a practice exam Microsoft Official Practice Test MS-600 Skills measured: • Design collaborative app solutions and existing app integration • Implement Microsoft identity • Build apps with Microsoft Graph • Extend and customize Microsoft 365 with SharePoint Framework • Extend Microsoft Teams • Test, deploy, monitor, and maintain modern enterprise- grade app solutions Get recognized Pass Exam MS-600 to earn this certification. Microsoft 365 Certified: Teams Application Developer Associate Microsoft Teams application developers design, build, test, and maintain modern enterprise-grade applications and solutions with Microsoft Teams that are optimized for the productivity and collaboration needs of organizations using the Microsoft 365 platform. Candidates for this certification are proficient in designing collaboration solutions using the Microsoft Identity Platform, Microsoft Graph, SharePoint Framework, and Microsoft Power Platform to build custom apps that extend Microsoft Teams, SharePoint, and Viva Connections. • Microsoft 365 Not right for you? Browse all Microsoft 365 certifications Additional resources Microsoft 365 Developer Program Watch the certifications overview video
- 10. Products featured The journeyto Microsoft Certified: Enterprise Administrator Expert Get started at aka.ms/M365Certs_EnterpriseAdmin Start here Decide if this is the right certification for you This certification is a good fit if: • You aspire to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths. OR • You’re responsible for evaluating, planning, migrating, deploying, and managing Microsoft 365 services in your organization. Get trained Skills outline guides MS-100 and MS-101 Self-paced training Microsoft Learn Instructor-led training Course MS-100T00-A: (for exam MS- 100): Microsoft 365 Identity and Services (5 days) Course MS-101T00-A: (for exam MS- 101): Microsoft 365 Mobility and Security (5 days) Virtual events Microsoft Virtual Training Days Build confidence Take a practice exam Microsoft Official Practice Test MS-100 Skills measured: • Design and implement Microsoft 365 services • Manage user identity and roles • Manage access and authentication • Plan Office 365 workloads and applications Take a practice exam Microsoft Official Practice Test MS-101 Skills measured: • Implement modern device services • Implement Microsoft 365 security and threat management • Manage Microsoft 365 governance and compliance Get recognized Pass Exam MS-100 and Exam MS-101 to earn this certification. Microsoft Certified: Enterprise Administrator Expert Microsoft 365 Enterprise Administrators evaluate, plan, migrate, deploy, and manage Microsoft 365 services. • Microsoft 365 Not right for you? Browse all Microsoft 365 certifications Additional resources Microsoft Docs Watch the certifications overview video
- 11. Products featured The journeyto Microsoft 365 Certified: Teams Voice Engineer Expert Get started at aka.ms/ M365Certs_TeamsVoiceEngineer Start here Decide if this is the right certification for you This certification is a good fit if: • You’re a developer. OR • You’re responsible for activities including designing, building, testing, and maintaining applications and solutions that are optimized for the productivity and collaboration needs of your organization. Get trained Skills outline guides MS-720 Self-paced training Microsoft Learn Instructor-led training Course MS-720T00: Microsoft Teams Voice Engineer (3 days) Virtual events Microsoft Virtual Training Days Build confidence Take a practice exam Microsoft Official Practice Test MS-720 Skills measured: • Plan and configure Microsoft Teams Phone • Optimize network performance • Plan and configure Direct Routing • Configure and manage Microsoft Teams Phone for voice users • Plan and configure Microsoft Teams clients and devices • Monitor and troubleshoot Microsoft Teams Phone Get recognized Pass Exam MS-720 to earn this certification. Microsoft 365 Certified: Teams Voice Engineer Expert Microsoft Teams voice engineers collaborate with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams. They also work with administrators for other workloads, including networking, identity, licensing, security, and compliance. • Microsoft 365 Not right for you? Browse all Microsoft 365 certifications Additional resources Microsoft Docs Watch the certifications overview video
- 12. Products featured The journeyto Microsoft 365 Certified: Messaging Administrator Associate Get started at aka.ms/M365Certs_MessagingAdmin Start here Decide if this is the right certification for you This certification is a good fit if: • You’re an administrator or an IT professional. OR • You’re responsible for activities including deploying, configuring, managing, troubleshooting, and monitoring recipients, permissions, mail protection, mail flow, and public folders in hybrid and cloud enterprise environments; managing hygiene, messaging infrastructure, hybrid configuration, migration, transport, mailboxes, and client access; implementing a secure hybrid or cloud-only topology that meets the business needs of an enterprise. Get trained Skills outline guides MS-203 Self-paced training Microsoft Learn Instructor-led training Course MS-203T00-A: Microsoft 365 Messaging (5 days) Virtual events Microsoft Virtual Training Days Build confidence Take a practice exam Microsoft Official Practice Test MS-203 Skills measured: • Manage organizational settings and resources • Plan and manage the mail architecture • Plan and implement a hybrid configuration and migration • Secure the messaging environment Get recognized Pass Exam MS-203 to earn this certification. Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Messaging Administrators deploy, configure, manage, troubleshoot, and monitor recipients, permissions, mail protection, mail flow, and public folders in hybrid and cloud enterprise environments. Continue to grow Explore these certifications next Other tracks (Associate) • Microsoft 365 Modern Desktop Administrator Associate • Microsoft 365 Security Administrator Associate • Microsoft 365 Teams Administrator Associate Next level (Expert) • Microsoft 365 Enterprise Administrator Expert • Microsoft 365 Not right for you? Browse all Microsoft 365 certifications Additional resources Microsoft 365 Developer Program Watch the certifications overview video
- 13. Products featured The journeyto Microsoft Certified: Modern Desktop Administrator Associate Get started at aka.ms/M365Certs_ModernDesktopAdmin Start here Decide if this is the right certification for you This certification is a good fit if: • You’re an administrator or an IT professional. OR • Modern Desktop Administrators deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. You’re responsible for activities including performing installation, configuration, general local management and maintenance of core services or deploying, configuring, securing, managing, and monitoring devices and client applications in an enterprise environment. Get trained Skills outline guides MD-100 and MD-101 Self-paced training Microsoft Learn Instructor-led training Course MD-100T00-A (for exam MD- 100): Windows Client (5 days) Course MD-101T00-A (for exam MD- 101): Managing Modern Desktops (5 days) Virtual events Microsoft Virtual Training Days Build confidence Take a practice exam Microsoft Official Practice Test MD-100 Skills measured: • Deploy Windows • Manage devices and data • Configure connectivity • Maintain Windows Take a practice exam Microsoft Official Practice Test MD-101 Skills measured: • Deploy and update operating systems • Manage policies and profiles • Manage and protectdevices • Manage apps and data Get recognized Pass Exam MD-100 and Exam MD-101 to earn this certification. Microsoft Certified: Modern Desktop Administrator Associate Modern Desktop Administrators deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. • Microsoft 365 Not right for you? Browse all Microsoft 365 certifications Additional resources Microsoft Docs Watch the certifications overview video
- 14. Products featured The journeyto Microsoft 365 Certified: Security Administrator Associate Get started at aka.ms/M365Certs_SecurityAdmin Start here Decide if this is the right certification for you This certification is a good fit if: • You’re an administrator or an IT professional. OR • You’re responsible for activities including identity protection, information protection, threat protection, security management, and data governance; you implement, manage, and monitor security and compliance solutions for Microsoft 365 and hybrid environments; you collaborate with the enterprise administrators, business stakeholders, and other workload administrators to plan and implement security strategies to ensure that solutions comply with the policies and regulations of the organization. Get trained Skills outline guides MS-500 Self-paced training Microsoft Learn Instructor-led training Course MS-500T00-A: Microsoft 365 Security Administration (4 days) Virtual events Microsoft Virtual Training Days Build confidence Take a practice exam Microsoft Official Practice Test MS-500 Skills measured: • Implement and manage identity and access • Implement and manage threat protection • Implement and manage information protection • Manage governance and compliance features in Microsoft 365 Get recognized Pass Exam MS-500 to earn this certification. Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Security Administrators proactively secure Microsoft 365 enterprise and hybrid environments, implement and manage security and compliance solutions, respond to threats, and enforce data governance. Continue to grow Explore these certifications next Other tracks (Associate) • Microsoft 365 Messaging Administrator Associate • Microsoft 365 Modern Desktop Administrator Associate • Microsoft 365 Teams Administrator Associate Next level (Expert) • Microsoft 365 Enterprise Administrator Expert • Microsoft 365 Not right for you? Browse all Microsoft 365 certifications Additional resources Microsoft 365 Developer Program Watch the certifications overview video
- 15. Products featured The journeyto Microsoft 365 Certified: Teams Administrator Associate Get started at aka.ms/M365Certs_TeamsAdmin Start here Decide if this is the right certification for you This certification is a good fit if: • You’re an administrator or an IT professional. OR • You’re responsible for activities including planning, deploying, and managing Microsoft Teams chat, apps, channels, meetings, audio conferencing, live events, and calling; you collaborate with telephony engineers to integrate advanced voice features into Microsoft Teams. Get trained Skills outline guides MS-700 Self-paced training Microsoft Learn Instructor-led training Course MS-700T00-A: Managing Microsoft Teams (4 days) Virtual events Microsoft Virtual Training Days Build confidence Take a practice exam Microsoft Official Practice Test MS-700 Skills measured: • Implement and manage identity and access • Implement and manage threat protection • Implement and manage information protection • Manage governance and compliance features in Microsoft 365 Get recognized Pass Exam MS-700 to earn this certification. Microsoft 365 Certified: Teams Administrator Associate Microsoft Teams Administrators configure, deploy, and manage Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment. Microsoft Teams Administrators must be able to plan, deploy, and manage Teams: chat, apps, channels, meetings, audio conferences, live events, and calls. Continue to grow Explore these certifications next Next level (Expert) • Microsoft 365 Certified: Teams Voice Engineer Expert • Microsoft 365 • Microsoft Teams Not right for you? Browse all Microsoft 365 certifications Additional resources Microsoft 365 Developer Program Watch the certifications overview video
- 16. Products featured The journeyto Microsoft 365 Certified: Teams Support Engineer Specialty Get started at aka.ms/M365Certs_TeamsSupportEngineer Start here Decide if this is the right certification for you This certification is a good fit if: • You’re an administrator or an IT professional. OR • You’re responsible for activities including supporting and troubleshooting Microsoft Teams environments. Get trained Skills outline guides MS-740 Self-paced training Microsoft Learn Virtual events Microsoft Virtual Training Days Build confidence Take a practice exam Microsoft Official Practice Test MS-740 Skills measured: • Troubleshoot Microsoft Teams voice issues • Troubleshoot issues with Microsoft Teams meetings and live events • Troubleshoot federation issues • Troubleshoot issues signing into Microsoft Teams • Troubleshoot teams and channels • Troubleshoot issues with files Get recognized Pass Exam MS-740 to earn this certification. Microsoft 365 Certified: Microsoft Teams Support Engineer Specialty Microsoft Teams Support Engineers troubleshoot deployments, tune performance, collect and analyze telemetry and log data, and manage Teams environments. Continue to grow Explore these certifications next Other tracks (Associate) • Microsoft 365 Certified: Teams Administrator Associate • Microsoft 365 • Microsoft Teams Not right for you? Browse all Microsoft 365 certifications Additional resources Microsoft 365 Developer Program Watch the certifications overview video
- 17. Products featured The journeyto Microsoft 365 Certified: Exchange Online Support Engineer Specialty Get started at aka.ms/M365Certs_ExchangeSupportEngineer Start here Decide if this is the right certification for you This certification is a good fit if: • You’re an administrator or an IT professional. OR • You’re responsible for activities including supporting and troubleshooting Microsoft Teams environments. Get trained Skills outline guides MS-220 Self-paced training Microsoft Learn Virtual events Microsoft Virtual Training Days Build confidence Explore more Microsoft Exchange Online Collection Skills measured: • Troubleshoot mail flow issues • Troubleshoot compliance and retention • Troubleshoot mail client issues • Troubleshoot Exchange Online configuration issues • Troubleshoot hybrid and migration issues Get recognized Pass Exam MS-220 to earn this certification. Microsoft 365 Certified: Exchange Online Support Engineer Specialty Microsoft Exchange Online support engineers identify, troubleshoot, and resolve issues with Microsoft Exchange Online and hybrid Exchange environments. Continue to grow Explore these certifications next Other tracks • Microsoft 365 Certified: Messaging Administrator Associate • Microsoft 365 Certified: Teams Administrator Associate • Microsoft 365 Certified: Teams Support Engineer Specialty • Microsoft 365 • Microsoft Exchange Not right for you? Browse all Microsoft 365 certifications Additional resources Microsoft 365 Developer Program Watch the certifications overview video
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