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Unintended Consequences of
Measures to Reduce Readmissions
and Reform Payment—Threats to
    Vulnerable Older Adults
                               by
Mary D. Naylor, Ellen T. Kurtzman, David C. Grabowski, Charlene
      Harrington, Mark B. McClellan & Susan C. Reinhard
Long Term Services and Supports (LTSS)
» Defined as assistance with ADLs or IADLs
» Growing population of frail, older people require LTSS
    10-11 million community-based residents, half of whom are
      older adults
    1.8 million nursing home residents, most of whom are older
      adults
» Recipients of LTSS experience frequent changes in health and
  multiple transitions
» Represent disproportionate share of spending—15% of
  Medicare beneficiaries have both chronic illnesses and LTSS
  needs but account for 30% of spending
» Much of this spending and associated care may be avoidable
  (e.g., repeat hospitalizations for uncontrolled conditions)
Impact of Transitions on Older Adults
           Receiving LTSS
Poor health outcomes—accelerated cognitive and
physical functional decline
Higher rates of iatrogenic events such as hospital-
acquired conditions, medical errors
Unmet needs, lower patient satisfaction, higher
caregiver burden
Excessive and often avoidable use of costly health
services such as emergency department (ED) visits and
hospitalizations



                                                      3
Evidence of Effective Transitional Care
» 21 RCTs of 587 diverse “hospital to home” innovations
  targeting chronically ill older adults
» 9 of 21 had positive impact on at least one measure of
  rehospitalization plus other health outcomes
» Multicomponent interventions that address gaps in care,
  promote effective hand-offs/root causes of poor outcomes
» Reliance on in-person home visits, patient self-
  management, connecting acute and primary care
» Nurses as “hubs”—clinical managers or leaders
» Interventions averaged 9+ weeks



   Naylor, Aiken, Kurtzman, Olds, & Hirschman. Health Affairs. 2011; 30(4):746-754.
Yet Few Effective LTSS Transitions, Why?


» Under current fragmented payment and delivery
  system, little incentive to invest in better transitional care
  models


» Opportunity for reform
ACA Reforms
» New ACA policies and programs illustrate opportunities
  to enhance transitional care among Medicare population
» Potential for older adult population receiving LTSS to
  benefit
    Hospital Readmissions Reduction Program (Section
      3025)
    National Pilot Program on Payment Bundling (Section
      3023)
    Community-Based Care Transitions Program (Section
      3026)
ACA’s Impact on
Transitions Among Older
 Adults Receiving LTSS




                          7
Hospital Readmissions Reduction Program
»   Beginning October 2012, hospitals with excessive, severity-
    adjusted rehospitalization rates (30 day) will be financially
    penalized
»   Initially limited to three target conditions—pneumonia, HF,
    and AMI—with expansion to other conditions in 2015
»   Within 2 years of law’s enactment, quality improvement
    support will be provided to hospitals through Patient Safety
    Organizations (PSOs)
»   Should motivate behaviors that reduce preventable
    rehospitalizations and improve outcomes for all
    beneficiaries, including frail elders receiving LTSS




                                                              8
Hospital Readmissions Reductions—
                 Barriers
»   Common reasons for hospitalization among older adults
    receiving LTSS do not fully synch with those targeted by the
    law
»   Restriction of PSO quality improvement opportunities to
    hospitals
    » Coordination between acute care and LTSS providers not
        guaranteed
»   Preventing rehospitalizations is known to be costly
    » Penalty cap could incentivize providers to bear the
        penalty rather than assume costs for prevention
»   Use of coding to avoid measurement of some
    rehospitalizations (e.g., observation stays)


                                                            9
National Pilot Program
               on Payment Bundling
»   Five year pilot program established by January 2013 to
    evaluate an episode-based, integrated care delivery and
    payment program
»   Structured around an acute care hospitalization
»   Longest “episode” covered—three days before hospital
    admission and through 30 or 90 days post-hospital discharge
»   Bundled payment pays for inpatient, physician, outpatient,
    and postacute care
»   Should reduce costs and improve quality—incentives will
    exist to deliver care in the lowest-cost setting, maximize
    operating margins, and avoid expensive postacute stays and
    preventable rehospitalizations


                                                           10
Hospital Readmissions Reductions—
                 Barriers
»   Pilot excludes LTSS as part of the “bundle”
»   Little incentive exists to coordinate care before or beyond the
    episode
»   Fails to create the type of integration among
    acute, postacute, and primary care and community- and
    institutionally based LTSS
»   Hospitals likely to limit referral networks which may
    incentivize nursing homes to specialize in postacute care
    rather than LTSS
»   May incentivize withholding or denying care and shifting
    costs to the postbundle period




                                                                 11
Community-Based Care Transitions
                (CCTP)
»   $500 million available to community-based organizations
    (CBOs) + one or more hospitals with high readmission rates
    to provide transitional care services
»   Implementation of evidence-based care transition services
    (e.g., timely post-discharge follow up, self-management
    support, comprehensive medication review and
    management)
»   Target high risk Medicare beneficiaries—those who have
    been diagnosed with multiple chronic conditions or possess
    other factors, such as cognitive impairment, depression, or a
    history of multiple readmissions, that others place them at
    risk



                                                             12
Community-Based Care Transitions—
                Barriers
»   Hospitals as “hub” of care transitions—some frail older
    adults receiving LTSS are likely to be “missed” if they are not
    hospitalized and/or live outside geographic region
»   Patients may lack the required physical, mental, functional
    disabilities or other determinants for eligibility
»   Medicare-only benefit without any specific mandate to
    align, integrate, or coordinate with Medicaid or private
    insurers




                                                               13
Policy Recommendations




                         14
Going Beyond the
                Affordable Care Act
»   Anticipate unintended consequences
     Identify negative effects through warning signs
     Longitudinally monitor consequences
     Enhance existing performance measures and available
       data
»   Advance payment policies that integrate care
     Reform needs to incorporate LTSS
     Shorter-term, immediate pathways that build on existing
       programs (e.g., extend readmissions penalties to LTSS)
»   Promote needed delivery system reforms
     Support for providers in their implementation of these
       provisions

                                                         15
Reforming the System
»   Bring together acute, post-acute and long term care
    communities to implement health care reforms that improve
    health and lower costs, particularly for patients with
    complex needs, including new support for:
         Providers
         Consumers
         Payers
         Purchasers
»   Examples: Aligned provider payment and benefit design
    reforms for Accountable Care Organizations, Medical
    Homes, Episode Payments
»   LTQA can facilitate educational and other reform initiatives
    that advance developing comprehensive reforms

                                                            16
Conclusions

Selected provisions of the Affordable Care
Act inadequately address the unique needs
of older adults receiving LTSS and may
introduce unintended consequences

Policy action is needed to address these
potential emerging risks



                                           17
To Become Involved


        Contact
      Doug Pace
   Executive Director
        LTQA

 dpace@leadingage.org




                        18

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LTQA Webinar PowerPoint presentation 8-28-12

  • 1. Unintended Consequences of Measures to Reduce Readmissions and Reform Payment—Threats to Vulnerable Older Adults by Mary D. Naylor, Ellen T. Kurtzman, David C. Grabowski, Charlene Harrington, Mark B. McClellan & Susan C. Reinhard
  • 2. Long Term Services and Supports (LTSS) » Defined as assistance with ADLs or IADLs » Growing population of frail, older people require LTSS  10-11 million community-based residents, half of whom are older adults  1.8 million nursing home residents, most of whom are older adults » Recipients of LTSS experience frequent changes in health and multiple transitions » Represent disproportionate share of spending—15% of Medicare beneficiaries have both chronic illnesses and LTSS needs but account for 30% of spending » Much of this spending and associated care may be avoidable (e.g., repeat hospitalizations for uncontrolled conditions)
  • 3. Impact of Transitions on Older Adults Receiving LTSS Poor health outcomes—accelerated cognitive and physical functional decline Higher rates of iatrogenic events such as hospital- acquired conditions, medical errors Unmet needs, lower patient satisfaction, higher caregiver burden Excessive and often avoidable use of costly health services such as emergency department (ED) visits and hospitalizations 3
  • 4. Evidence of Effective Transitional Care » 21 RCTs of 587 diverse “hospital to home” innovations targeting chronically ill older adults » 9 of 21 had positive impact on at least one measure of rehospitalization plus other health outcomes » Multicomponent interventions that address gaps in care, promote effective hand-offs/root causes of poor outcomes » Reliance on in-person home visits, patient self- management, connecting acute and primary care » Nurses as “hubs”—clinical managers or leaders » Interventions averaged 9+ weeks Naylor, Aiken, Kurtzman, Olds, & Hirschman. Health Affairs. 2011; 30(4):746-754.
  • 5. Yet Few Effective LTSS Transitions, Why? » Under current fragmented payment and delivery system, little incentive to invest in better transitional care models » Opportunity for reform
  • 6. ACA Reforms » New ACA policies and programs illustrate opportunities to enhance transitional care among Medicare population » Potential for older adult population receiving LTSS to benefit  Hospital Readmissions Reduction Program (Section 3025)  National Pilot Program on Payment Bundling (Section 3023)  Community-Based Care Transitions Program (Section 3026)
  • 7. ACA’s Impact on Transitions Among Older Adults Receiving LTSS 7
  • 8. Hospital Readmissions Reduction Program » Beginning October 2012, hospitals with excessive, severity- adjusted rehospitalization rates (30 day) will be financially penalized » Initially limited to three target conditions—pneumonia, HF, and AMI—with expansion to other conditions in 2015 » Within 2 years of law’s enactment, quality improvement support will be provided to hospitals through Patient Safety Organizations (PSOs) » Should motivate behaviors that reduce preventable rehospitalizations and improve outcomes for all beneficiaries, including frail elders receiving LTSS 8
  • 9. Hospital Readmissions Reductions— Barriers » Common reasons for hospitalization among older adults receiving LTSS do not fully synch with those targeted by the law » Restriction of PSO quality improvement opportunities to hospitals » Coordination between acute care and LTSS providers not guaranteed » Preventing rehospitalizations is known to be costly » Penalty cap could incentivize providers to bear the penalty rather than assume costs for prevention » Use of coding to avoid measurement of some rehospitalizations (e.g., observation stays) 9
  • 10. National Pilot Program on Payment Bundling » Five year pilot program established by January 2013 to evaluate an episode-based, integrated care delivery and payment program » Structured around an acute care hospitalization » Longest “episode” covered—three days before hospital admission and through 30 or 90 days post-hospital discharge » Bundled payment pays for inpatient, physician, outpatient, and postacute care » Should reduce costs and improve quality—incentives will exist to deliver care in the lowest-cost setting, maximize operating margins, and avoid expensive postacute stays and preventable rehospitalizations 10
  • 11. Hospital Readmissions Reductions— Barriers » Pilot excludes LTSS as part of the “bundle” » Little incentive exists to coordinate care before or beyond the episode » Fails to create the type of integration among acute, postacute, and primary care and community- and institutionally based LTSS » Hospitals likely to limit referral networks which may incentivize nursing homes to specialize in postacute care rather than LTSS » May incentivize withholding or denying care and shifting costs to the postbundle period 11
  • 12. Community-Based Care Transitions (CCTP) » $500 million available to community-based organizations (CBOs) + one or more hospitals with high readmission rates to provide transitional care services » Implementation of evidence-based care transition services (e.g., timely post-discharge follow up, self-management support, comprehensive medication review and management) » Target high risk Medicare beneficiaries—those who have been diagnosed with multiple chronic conditions or possess other factors, such as cognitive impairment, depression, or a history of multiple readmissions, that others place them at risk 12
  • 13. Community-Based Care Transitions— Barriers » Hospitals as “hub” of care transitions—some frail older adults receiving LTSS are likely to be “missed” if they are not hospitalized and/or live outside geographic region » Patients may lack the required physical, mental, functional disabilities or other determinants for eligibility » Medicare-only benefit without any specific mandate to align, integrate, or coordinate with Medicaid or private insurers 13
  • 15. Going Beyond the Affordable Care Act » Anticipate unintended consequences  Identify negative effects through warning signs  Longitudinally monitor consequences  Enhance existing performance measures and available data » Advance payment policies that integrate care  Reform needs to incorporate LTSS  Shorter-term, immediate pathways that build on existing programs (e.g., extend readmissions penalties to LTSS) » Promote needed delivery system reforms  Support for providers in their implementation of these provisions 15
  • 16. Reforming the System » Bring together acute, post-acute and long term care communities to implement health care reforms that improve health and lower costs, particularly for patients with complex needs, including new support for:  Providers  Consumers  Payers  Purchasers » Examples: Aligned provider payment and benefit design reforms for Accountable Care Organizations, Medical Homes, Episode Payments » LTQA can facilitate educational and other reform initiatives that advance developing comprehensive reforms 16
  • 17. Conclusions Selected provisions of the Affordable Care Act inadequately address the unique needs of older adults receiving LTSS and may introduce unintended consequences Policy action is needed to address these potential emerging risks 17
  • 18. To Become Involved Contact Doug Pace Executive Director LTQA dpace@leadingage.org 18