A couple of months ago I had a meeting with Philips Design about methodologies for service design. The opportunities for Philips to me are very clear so I pro-activly made a presentation about what they should do. Unfortunatly the service design awareness is not caried throughout the whole organisation and the initial contact died in beauty. So its time I share my thoughts with the world.
Natan Ivan Moneva Guialani is a registered nurse from the Philippines applying for a project nurse/medic position in Qatar. He has over 10 years of experience as a nurse in hospitals and construction sites. He is skilled in emergency response, surgical assistance, intensive care, and health and safety training. He holds several nursing certifications and has received awards for his health and safety work in construction.
This short document promotes creating presentations using Haiku Deck, a tool for making slideshows. It encourages the reader to get started making their own Haiku Deck presentation and sharing it on SlideShare. In a single sentence, it pitches presentation creation software.
Discover the familiarity in rarity.
Leave ordinary behind and you’re bound to reach
someplace extraordinary. Someplace that allures. That
never fades. That lives on like the memories it creates.
Someplace that feels like home.
A couple of months ago I had a meeting with Philips Design about methodologies for service design. The opportunities for Philips to me are very clear so I pro-activly made a presentation about what they should do. Unfortunatly the service design awareness is not caried throughout the whole organisation and the initial contact died in beauty. So its time I share my thoughts with the world.
Natan Ivan Moneva Guialani is a registered nurse from the Philippines applying for a project nurse/medic position in Qatar. He has over 10 years of experience as a nurse in hospitals and construction sites. He is skilled in emergency response, surgical assistance, intensive care, and health and safety training. He holds several nursing certifications and has received awards for his health and safety work in construction.
This short document promotes creating presentations using Haiku Deck, a tool for making slideshows. It encourages the reader to get started making their own Haiku Deck presentation and sharing it on SlideShare. In a single sentence, it pitches presentation creation software.
Discover the familiarity in rarity.
Leave ordinary behind and you’re bound to reach
someplace extraordinary. Someplace that allures. That
never fades. That lives on like the memories it creates.
Someplace that feels like home.
The document discusses the customer journey approach, which analyzes the customer's experience with a product or service step-by-step from the customer's perspective. It outlines the typical phases of a customer's lifecycle and how mapping these phases can provide insights. Personas and touchpoints are tools used to analyze the customer journey. An example journey of buying kitchen equipment online is provided and opportunities to improve the customer experience are identified, such as following up after delivery issues. Managing the customer experience is discussed based on measuring key performance indicators at different stages of the journey.
O documento discute as cidades inteligentes e como a digitalização, big data e internet das coisas podem transformar as cidades de forma a torná-las mais sustentáveis, eficientes e adaptáveis às necessidades dos cidadãos. No entanto, também levanta questões sobre privacidade, desigualdade e como garantir que a tecnologia beneficie a todos de forma ética.
My Ten Rules for Good Face to Face Services, Rules I learned by being a Service Employee, Rules I learned from those who execute Face to Face Services every day ...... the real #ServiceSuperHeroes
This slideshare presentation is part of a larger presentation that I will give in Service Design and Customer Service environments. Contact me to invite me!
La Ley Penal del Ambiente de 1992 complementa la Ley Orgánica del Ambiente y tiene como objetivo principal determinar y sancionar los delitos ambientales. Estos se definen como acciones que violan las reglas de conservación ambiental. La ley establece penalidades criminales para delitos como la contaminación de suelos y aguas, la deforestación ilegal, y la extracción no autorizada de recursos. También crea un sistema de medidas precautorias para reparar daños ambientales.
O documento discute o tema de Big Data, abordando conceitos como os 4Vs (Volume, Velocidade, Variedade e Veracidade), além de exemplos de como grandes empresas como Facebook e YouTube lidam com enormes volumes de dados diários. Também apresenta princípios como imprecisão, correlação e reutilização de dados em Big Data.
PERÍODOS E CAMPOS DA FILOSOFIA GREGA. PERÍODOS DA FILOSOFIA, CARACTERÍSTICAS ...Déborah Carvalho
(Filosofia) PERÍODOS E CAMPOS DA FILOSOFIA GREGA. PERÍODOS DA FILOSOFIA, CARACTERÍSTICAS DA MESMA (ETC). 2016. FEITO PELOS ALUNOS DA ESCOLA DE ENSINO MÉDIO GOVERNO ADALTO BEZERRA. EM JARDIM CEARÁ. Dezembro de 2016.
O documento discute os campos emergentes da bioengenharia, transumanismo e autoquantificação. Apresenta como novas tecnologias como inteligência artificial, internet das coisas e nanotecnologia estão integrando e desmaterializando produtos. Também aborda temas como quantificação do self, modificações corporais e a busca por um ser humano ideal através do hacking pessoal e do controle sobre as limitações humanas.
Restrictions-on-a-Woman-s-Reproductive-ChoiceLucinda Lee
Restricting access to reproductive healthcare and factual information leads to negative outcomes. It increases rates of preventable sexually transmitted diseases like HIV and HPV by limiting condom access and sex education. It also increases unintended pregnancy by promoting ineffective abstinence-only programs instead of contraception education and access. This damages individuals' health and economic opportunities, as well as increasing healthcare and social costs to society. Evidence shows that providing open access to factual information and medical services through education and contraception improves public health outcomes.
El documento describe tres fuentes de energía renovables: energía solar, eólica e hidráulica. Explica que estas energías renovables, como el sol, el viento y el agua, pueden ser utilizadas como fuentes de energía. Plantea como problema controvertido si podemos utilizar estos recursos renovables como fuente de energía.
The document discusses the customer journey approach, which analyzes the customer's experience with a product or service step-by-step from the customer's perspective. It outlines the typical phases of a customer's lifecycle and how mapping these phases can provide insights. Personas and touchpoints are tools used to analyze the customer journey. An example journey of buying kitchen equipment online is provided and opportunities to improve the customer experience are identified, such as following up after delivery issues. Managing the customer experience is discussed based on measuring key performance indicators at different stages of the journey.
O documento discute as cidades inteligentes e como a digitalização, big data e internet das coisas podem transformar as cidades de forma a torná-las mais sustentáveis, eficientes e adaptáveis às necessidades dos cidadãos. No entanto, também levanta questões sobre privacidade, desigualdade e como garantir que a tecnologia beneficie a todos de forma ética.
My Ten Rules for Good Face to Face Services, Rules I learned by being a Service Employee, Rules I learned from those who execute Face to Face Services every day ...... the real #ServiceSuperHeroes
This slideshare presentation is part of a larger presentation that I will give in Service Design and Customer Service environments. Contact me to invite me!
La Ley Penal del Ambiente de 1992 complementa la Ley Orgánica del Ambiente y tiene como objetivo principal determinar y sancionar los delitos ambientales. Estos se definen como acciones que violan las reglas de conservación ambiental. La ley establece penalidades criminales para delitos como la contaminación de suelos y aguas, la deforestación ilegal, y la extracción no autorizada de recursos. También crea un sistema de medidas precautorias para reparar daños ambientales.
O documento discute o tema de Big Data, abordando conceitos como os 4Vs (Volume, Velocidade, Variedade e Veracidade), além de exemplos de como grandes empresas como Facebook e YouTube lidam com enormes volumes de dados diários. Também apresenta princípios como imprecisão, correlação e reutilização de dados em Big Data.
PERÍODOS E CAMPOS DA FILOSOFIA GREGA. PERÍODOS DA FILOSOFIA, CARACTERÍSTICAS ...Déborah Carvalho
(Filosofia) PERÍODOS E CAMPOS DA FILOSOFIA GREGA. PERÍODOS DA FILOSOFIA, CARACTERÍSTICAS DA MESMA (ETC). 2016. FEITO PELOS ALUNOS DA ESCOLA DE ENSINO MÉDIO GOVERNO ADALTO BEZERRA. EM JARDIM CEARÁ. Dezembro de 2016.
O documento discute os campos emergentes da bioengenharia, transumanismo e autoquantificação. Apresenta como novas tecnologias como inteligência artificial, internet das coisas e nanotecnologia estão integrando e desmaterializando produtos. Também aborda temas como quantificação do self, modificações corporais e a busca por um ser humano ideal através do hacking pessoal e do controle sobre as limitações humanas.
Restrictions-on-a-Woman-s-Reproductive-ChoiceLucinda Lee
Restricting access to reproductive healthcare and factual information leads to negative outcomes. It increases rates of preventable sexually transmitted diseases like HIV and HPV by limiting condom access and sex education. It also increases unintended pregnancy by promoting ineffective abstinence-only programs instead of contraception education and access. This damages individuals' health and economic opportunities, as well as increasing healthcare and social costs to society. Evidence shows that providing open access to factual information and medical services through education and contraception improves public health outcomes.
El documento describe tres fuentes de energía renovables: energía solar, eólica e hidráulica. Explica que estas energías renovables, como el sol, el viento y el agua, pueden ser utilizadas como fuentes de energía. Plantea como problema controvertido si podemos utilizar estos recursos renovables como fuente de energía.