L.L. Bean's social media strategy aims to increase brand awareness and strengthen its online presence to better compete with other retailers like Lands' End. The goals are to boost catalogue requests, improve the user experience of the online catalogue, and drive more traffic to the website. Key tactics include increasing online specials and easy-to-use web features. Success will be measured by growth in Facebook fans, Adwords clicks, and Twitter followers. The strategy will launch additional promotions during holiday periods and operate within the allocated budget and timeline.