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HEAD OR HEART
The conflicts of political polling
alex wheatley
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
• Day before vote
• 450 Nat Rep
• Undecided asked lean
POLLING THE UK’S E.U. REFERENDUM
48% 52%
1 Remain Leave *the result was 48% remain 52% leave
WE CALLED IT!
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
THIS WAS JUST LUCK
interview 96% of voters and still
call Remain victory
One sample:
82%
18%
82% Remain Leave
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
AS LONG AS IT’S
REPRESENTIVE
Don’t know the causes we need to represent!
NAT REP NAT REP
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
“I’m voting remain”
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
NOT A SIMPLE QUESTION
IT’S SENSITIVE1
…so context has an impact
IT’S A SELF OBSERVATION2
…so it needs breaking down
IT’S A BEHAVIOUR PREDICTION3
…we’re not good at those
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
FAILED PREDICTION
272 F.T. 58% OF POLLS GOT IT WRONG
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
NEED SOME EXPERT PREDICTORS
“Best way to measure
predictive abilities is to
longitudinally measure
accurate predictions”
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
SOME EXPERT PREDICTORS
GOT IT RIGHT!
37%
63%
0.37 Remain Leave
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
MORE WORK NEEDED
Emotions
bias
prediction
2015 Conservative
victory makes sample
self selecting
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
NOT A SIMPLE SOLUTION
• 2 years of experimentation
• More than 10 studies
Out of the box solution?
No experts needed
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
ASKED TO “PREDICT WHO WILL WIN?”
GOT IT WRONG!
61%
39%
0.61 Remain Leave
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
INFORMED PREDICTION
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
ONLY A SLIGHT CHANGE
61% 58%
76%
Initial Prediction After Information After Information of Confident &
Correct
*percentage predicting Remain victory
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
ONLY A SLIGHT CHANGE
MORE WRONG IF THINK THEY ARE CORRECT
61% 58%
76%
Initial Prediction After Information After Information of Confident &
Correct
*percentage predicting Remain victory
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
ONLY A SLIGHT CHANGE
MORE WRONG IF THINK THEY ARE CORRECT
61% 58%
76%
Initial Prediction After Information After Information of Confident &
Correct
*percentage predicting Remain victory
RED FLAG FOR CONFIRMATION BIAS
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
STRUGGLE WITH HEAD SO WHAT ABOUT HEART?
I.A.T. showed clear lead for Cameron across positive attributes
WORKED IN 2015
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
TESTING BREXIT
Thumbs up/down
I.A.T. of images
52% 48%
Undecided Voters
DIDN’T WORK THIS TIME
*percentage thumbs up of undecided voters
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
NOT A CLEAR READ
40%
Undecided Voters
*percentage thumbs up of undecided voters
NEGATIVE
REACTION
A clearer picture?
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
POLLS BALANCED & NO SINGLE MEASURE TIPS SCALE
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
ADD IT ALL UP
• Emotions
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
ADD IT ALL UP
• Emotions
• Prediction
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
ADD IT ALL UP
• Emotions
• Prediction
• Biases
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
NO LONGER A COIN TOSS!
The next test…

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Lightspeed GMI - Head or Heart (Alexander Wheatley)

  • 1. HEAD OR HEART The conflicts of political polling alex wheatley
  • 2. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. • Day before vote • 450 Nat Rep • Undecided asked lean POLLING THE UK’S E.U. REFERENDUM 48% 52% 1 Remain Leave *the result was 48% remain 52% leave WE CALLED IT!
  • 3. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. THIS WAS JUST LUCK interview 96% of voters and still call Remain victory One sample: 82% 18% 82% Remain Leave
  • 4. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. AS LONG AS IT’S REPRESENTIVE Don’t know the causes we need to represent! NAT REP NAT REP
  • 5. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. “I’m voting remain”
  • 6. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. NOT A SIMPLE QUESTION IT’S SENSITIVE1 …so context has an impact IT’S A SELF OBSERVATION2 …so it needs breaking down IT’S A BEHAVIOUR PREDICTION3 …we’re not good at those
  • 7. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. FAILED PREDICTION 272 F.T. 58% OF POLLS GOT IT WRONG
  • 8. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. NEED SOME EXPERT PREDICTORS “Best way to measure predictive abilities is to longitudinally measure accurate predictions”
  • 9. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. SOME EXPERT PREDICTORS GOT IT RIGHT! 37% 63% 0.37 Remain Leave
  • 10. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. MORE WORK NEEDED Emotions bias prediction 2015 Conservative victory makes sample self selecting
  • 11. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. NOT A SIMPLE SOLUTION • 2 years of experimentation • More than 10 studies Out of the box solution? No experts needed
  • 12. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. ASKED TO “PREDICT WHO WILL WIN?” GOT IT WRONG! 61% 39% 0.61 Remain Leave
  • 13. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. INFORMED PREDICTION
  • 14. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. ONLY A SLIGHT CHANGE 61% 58% 76% Initial Prediction After Information After Information of Confident & Correct *percentage predicting Remain victory
  • 15. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. ONLY A SLIGHT CHANGE MORE WRONG IF THINK THEY ARE CORRECT 61% 58% 76% Initial Prediction After Information After Information of Confident & Correct *percentage predicting Remain victory
  • 16. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. ONLY A SLIGHT CHANGE MORE WRONG IF THINK THEY ARE CORRECT 61% 58% 76% Initial Prediction After Information After Information of Confident & Correct *percentage predicting Remain victory RED FLAG FOR CONFIRMATION BIAS
  • 17. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. STRUGGLE WITH HEAD SO WHAT ABOUT HEART? I.A.T. showed clear lead for Cameron across positive attributes WORKED IN 2015
  • 18. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. TESTING BREXIT Thumbs up/down I.A.T. of images 52% 48% Undecided Voters DIDN’T WORK THIS TIME *percentage thumbs up of undecided voters
  • 19. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. NOT A CLEAR READ 40% Undecided Voters *percentage thumbs up of undecided voters NEGATIVE REACTION A clearer picture?
  • 20. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. POLLS BALANCED & NO SINGLE MEASURE TIPS SCALE
  • 21. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. ADD IT ALL UP • Emotions
  • 22. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. ADD IT ALL UP • Emotions • Prediction
  • 23. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. ADD IT ALL UP • Emotions • Prediction • Biases
  • 24. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.
  • 25. Copyright © 2015 Lightspeed, LLC. Proprietary and Confidential. All rights reserved. NO LONGER A COIN TOSS! The next test…