This document outlines training programs offered by Lifeware to support organizations that recruit volunteers in the care sector. The programs are designed to increase volunteers' skills and job readiness through accredited courses covering social skills, literacy, learning ability, transition from therapy, self-efficacy, recovery success, and employability modules. Lifeware provides diagnostic assessments, employability training, health and safety certifications, bespoke staff training, and stepping stone courses to support an individual's learning and transition into employment.

1. LEARNING TO BUILD
VOLUNTEERS’ SKILLS
ANDEXPERIENCE

2. History
 HM Government 2010 Drug Strategy:
 Recovery Citizenship and Well-being
 Treatment Providers developed programmes
 BDAAT – NOCN learning Centre

3. Lifeware
Supports organisations who are
recruiting volunteers in the care sector
by delivering accredited training to your
clients
to increase job readiness

4. PROGRAMMES

5. Courses support learners’
 social skills
 literacy skills
 learning ability
 transition from therapy
 self efficacy
 success in recovery
 journey into employment

6. Starting Point
Diagnostic Assessments
Testing literacy and numeracy
levels

7. Employability Modules
 Communication
 Customer Service
 Teamwork
 Health and Safety
 Investigating a Vocational Area
 Equality and Diversity

8. HABC Awards
 Health & Safety
 Food Safety
 Emergency First Aid

9. Bespoke Staff/Volunteer
Training
Level 2
 Customer Service
 Conflict Management
 Decision Making
 Time & Workload Management

10. Stepping Stones Courses
 Introduction to Mentoring
 Drug and Alcohol Awareness
 Understanding Mental Health
 Introduction to Counselling Skills

11. Lifeware
Offers tailored support for learners
either on-site at your service
or at Fircroft Residential or
Bournville College.

12. Lifeware
Any Questions?
Thank you
Mandy Scott-Morgan
07788 590360