Andrea Botelho, a registered nurse at Massachusetts General Hospital, writes a letter of recommendation for Olivia Ferrauilo. Botelho served as Ferrauilo's preceptor during her senior practicum and saw her grow in confidence and skill while caring for high acuity patients. Ferrauilo demonstrated professionalism, teamwork, and the ability to provide compassionate, patient-centered care. Botelho is particularly impressed by Ferrauilo's ability to connect with patients and earn their trust, noting this quality will serve her well as a nurse. For these reasons, Botelho highly recommends Ferrauilo for a position as a registered nurse.