Lessons from Lunchbox
Satya Mahesh
www.LCDing.com
Office lunch hour a month ago…
15 Days back…
…a week ago
Yesterday..
The Challenger
He…
Never read Kotler uncle
Does not understand Blue Ocean
Never heard of Omega Rules and Delta Moments
He just did..
PackagingDifferentiation
Rural cousin’s Dabba
Urban Uncle’s Hotpack
ServiceDifferentiation
“ ”
Hello Sir :-)
How is the food ?
any special needs today ?
QualityDifferentiation
Healthy & Bland
Rich, Variety & Spicy
CustomerExperienceDifferentiation
‘Envious’ Colleagues Happy Customers
PriceDifferentiation
So,
Debrief…
Yesterday.. my last
dabba
I still wonder…how he learned
Kotler uncle’s Mantra Jack Trout’s Sutra
Create, Communicate,
Deliver Value to Target
market at Profit
CCDVTP Marketing
Credits are due..
To “The Challenger” for the lessons
and also to the unknown artists and photographers of the images downloaded after a Google Search

Lessons from Lunchbox