Leslie's Presentation
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The document discusses improving efficiency at Jasper's Clear Pool Wholesale Supply Co. It analyzes the task of mailing invoices, which takes one assistant around 1.5-2 hours daily to complete for 300-400 invoices. The assistant investigated why it takes so long and found each invoice takes around 20 seconds to prepare, fold, glue, stamp, and complete minor tasks. To address this, the assistant proposes purchasing a $329 paper folding machine that can complete 4000 sheets per hour. Test results showed the machine could fold 107 invoices in the same time it took the assistant to fold 6 invoices manually, significantly improving efficiency.
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Leslie's Presentation
- 1. Improving Efficiency Jasper’s Clear Pool Wholesale / Leslie's Poolmart Inc. -Jeffrey Nguyen 1
- 2. Background Information About Jasper's: Jasper's Clear Pool Wholesale Supply Co. is a wholesale distributor of commercial swimming pool chemicals, equipment, parts and related installation and repair services to hotels, apartments and health clubs throughout the state of Arizona. Jasper's has been serving the commercial pool supply segment in Arizona for many years. They have specialized in providing outstanding service to the hotel, motel and apartment industries. About Leslie's: Leslie's is the world's largest retailer of pool and spa supplies and operates 688 retail stores and commercial service centers nationwide, as well as catalog (800-LESLIES) and internet (lesliespool.com) sales. Larry Hayward, Chief Executive Officer and Chairman of Leslie's. "We are thrilled to have the associates and customers of Jasper's join our team. Combining our efforts allows us to better serve this business segment in Arizona and beyond.“ 2
- 3. Positions Accountant Assistant Assistant Warehouse Worker •Accountant Assistant •Assistant Warehouse Worker •Mailing Invoices (fold/seal/stamp) •Creating Invoices from Delivery Receipts •Inputting Invoices into database •Filing paperwork into corresponding files •Faxing / Copying Paperwork •Miscellaneous Tasks •Loading drivers & technicians with supplies & inventory •Organizing delivery receipts •Keeping up with inventory •Ordering supplies from vendors 3
- 4. Project To observe and analyze tasks Based on observations, brainstorm potential ways to adjust an operation or add new methods to improve efficiency within the company Finally, act upon those ideas Results? 4
- 5. Problem Focused on the Account Assistant Task of mailing invoices to customers Why? ~300-400 invoices daily Approximately 1.5-2 hours to complete Felt extremely tedious & tiring Seemed “unimportant” since it was “boring” 5
- 6. Observations Further investigation Why did it take so long? (Per invoice) 6 Preparing ~ 2 seconds Folding ~10 seconds Gluing and sealing ~ 3 seconds Stamping ~ 1 second Miscellaneous delays ~ 3-5 seconds Total Time ~ 20 seconds
- 7. Potential Strategy Paper folding machine (Officemax.com) Martin Yale 7200 RapidFold Automatic Desktop Folder ~ $329.99 7 Product Specs: Weight 15.5lb Color Grey Speed 4000 Sheets Per Hour Sheet Capacity 50 Sheet Feed Tray Customized Folds Yes Paper Size Range 81/2" x 11" Number of Fold Types 3 Automatic or Manual Automatic
- 9. Time is Money Cutting more than half the time it originally took Allows for Quicker results More time to complete other tasks Overall makes me a more productive worker 9