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LEAN
                 LEAN
             MANUFACTURING
             MANUFACTURING
    Canada Post Puts Its
Stamp on a Lean Transformation

Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                    3/10/2013   1
b.s.abdur rahman university.
Lean
 Manufacturing
        CALGARY MAIL PROCESSING PLANT

             •Built in 1975
             •350,000 sq.ft
             •430 employees on three shifts daily and weekends
             •Processes 425 million pieces of mail annually
             •One of two mechanized processing plants in Alberta



“I used to think that we weren’t a manufacturing company; we didn’t produce
anything,”
“but you can lean out mail operations. What we’re looking for is flow; in one door and
out another.”
said Don McLellan, director, mail operations, at the Calgary facility.


Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                                         3/10/2013                   2
b.s.abdur rahman university.
Lean
Manufacturing Traditional manufacturing
                                        WITH
                                    Postal operation

       CUSTOMER ORDER &                         CUSTOMER SUPPLIES
        RECEIVE PRODUCT                         MATERIAL/PRODUCT




    MANUFACTURING PLANT                        MAIL PROCESSING PLANT




          RAW MATERIAL                            END CUSTOMER



Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                                        3/10/2013      3
b.s.abdur rahman university.
Lean
Manufacturing
        Major problems

             • More Takt time
             • More Cycle time
             • More Conveyor system
             • More maintainance
             • Back injuries to employees
             • Jammed parcels




Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                            3/10/2013   4
b.s.abdur rahman university.
Lean
Manufacturing
        Closer Look :

             • Batch and Queue postal operation had many waste
             • Like wait time of letters and parcel to be transported and
             processed.
             • Large batches of mail require excess space, equipment and
             handling.
             • Moving mail faster doesn’t improve cash flow, but it does reduce
             the number of containers, forklifts and conveyors.
             • Waste motion.
             • Missorted letters of parcels are equivalent to defects and
             rework.
             • “We look more at flow because we have no control over what
             comes in at any point in time.” Flow between processes is
             maintained by FIFO (first-in, first-out) lanes., said Carli
             Sanderson, manager projects, at Calgary.
Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                                      3/10/2013                   5
b.s.abdur rahman university.
Lean
Manufacturing
        Four stream:

             • Letters
             • Parcels
             • Express mail
             • Publications and advertising mail




      “Each value stream has had success with applying lean,” said McLellan.
      Here’s a look at how it was done in pubs and ad mail.




Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                                   3/10/2013                   6
b.s.abdur rahman university.
Lean
Manufacturing
        Sweating the details:

             • Value stream
                      Action required to bring a product from concept to
             Launch and from order to delivery.

             • Value stream mapping
                      Previous-state map
                      Current-state map
                      Future-state map

             • Operator balance chart (OBC)
             • Standard Work Document




Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                                     3/10/2013             7
b.s.abdur rahman university.
Lean
Manufacturing
        Sample Current-state map:




Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                    3/10/2013   8
b.s.abdur rahman university.
Lean
Manufacturing
        Sample Current-state map:




Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                    3/10/2013   9
b.s.abdur rahman university.
Lean
Manufacturing
        TAKT TIME:


        `




   Team members observed and timed operators lifting bags, reading destination
   tags, opening bags, dumping out the bundles of mail, reading addresses,
   tossing bundles of mail into containers, etc.          T=24Sec

Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                                      3/10/2013                  10
b.s.abdur rahman university.
Lean
Manufacturing
        Operator Balance Chart (OBC):




Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                        3/10/2013   11
b.s.abdur rahman university.
Lean
Manufacturing
    Conveyor system:




Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                    3/10/2013   12
b.s.abdur rahman university.
Lean
Manufacturing
        STANDARD WORK DOCUMENT:




Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                    3/10/2013   13
b.s.abdur rahman university.
Lean
Manufacturing
        Lift assist arm :




Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                    3/10/2013   14
b.s.abdur rahman university.
Lean
Manufacturing
 Score for publications and
 Advertising Mail cell:




Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                    3/10/2013   15
b.s.abdur rahman university.
Lean
Manufacturing
        RESOLVED PROBLEMS:

    • 3.2 million square feet of space freed-up for consolidation,
      reducing reliance on leases
    • 10 years of consecutive profitability
    • Returned dividends to the Canadian government each year, including
    $59 million in 2005
    • Reduced reliance on material handling equipment, overhead conveyors,
    forklifts, etc.
    • Dramatically reduced on-floor inventories, reducing lead time, and
    improving quality
    • Freed-up capacity and an increase in available machine time
    • Improved labor relations –no labor disruptions since starting lean (The
    company said no one would lost their employment because of lean.)


Mohammed Ajmal Sheriff.F
m.Tech-manufacturing engineering.
                                                   3/10/2013                16
b.s.abdur rahman university.
TRIP Steel




                       Thank You

 Mohammed Ajmal Sheriff.F
 m.Tech-manufacturing engineering.
                                     3/10/2013   17
 b.s.abdur rahman university.

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Lean manufacturing

  • 1. LEAN LEAN MANUFACTURING MANUFACTURING Canada Post Puts Its Stamp on a Lean Transformation Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 1 b.s.abdur rahman university.
  • 2. Lean Manufacturing CALGARY MAIL PROCESSING PLANT •Built in 1975 •350,000 sq.ft •430 employees on three shifts daily and weekends •Processes 425 million pieces of mail annually •One of two mechanized processing plants in Alberta “I used to think that we weren’t a manufacturing company; we didn’t produce anything,” “but you can lean out mail operations. What we’re looking for is flow; in one door and out another.” said Don McLellan, director, mail operations, at the Calgary facility. Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 2 b.s.abdur rahman university.
  • 3. Lean Manufacturing Traditional manufacturing WITH Postal operation CUSTOMER ORDER & CUSTOMER SUPPLIES RECEIVE PRODUCT MATERIAL/PRODUCT MANUFACTURING PLANT MAIL PROCESSING PLANT RAW MATERIAL END CUSTOMER Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 3 b.s.abdur rahman university.
  • 4. Lean Manufacturing Major problems • More Takt time • More Cycle time • More Conveyor system • More maintainance • Back injuries to employees • Jammed parcels Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 4 b.s.abdur rahman university.
  • 5. Lean Manufacturing Closer Look : • Batch and Queue postal operation had many waste • Like wait time of letters and parcel to be transported and processed. • Large batches of mail require excess space, equipment and handling. • Moving mail faster doesn’t improve cash flow, but it does reduce the number of containers, forklifts and conveyors. • Waste motion. • Missorted letters of parcels are equivalent to defects and rework. • “We look more at flow because we have no control over what comes in at any point in time.” Flow between processes is maintained by FIFO (first-in, first-out) lanes., said Carli Sanderson, manager projects, at Calgary. Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 5 b.s.abdur rahman university.
  • 6. Lean Manufacturing Four stream: • Letters • Parcels • Express mail • Publications and advertising mail “Each value stream has had success with applying lean,” said McLellan. Here’s a look at how it was done in pubs and ad mail. Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 6 b.s.abdur rahman university.
  • 7. Lean Manufacturing Sweating the details: • Value stream Action required to bring a product from concept to Launch and from order to delivery. • Value stream mapping Previous-state map Current-state map Future-state map • Operator balance chart (OBC) • Standard Work Document Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 7 b.s.abdur rahman university.
  • 8. Lean Manufacturing Sample Current-state map: Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 8 b.s.abdur rahman university.
  • 9. Lean Manufacturing Sample Current-state map: Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 9 b.s.abdur rahman university.
  • 10. Lean Manufacturing TAKT TIME: ` Team members observed and timed operators lifting bags, reading destination tags, opening bags, dumping out the bundles of mail, reading addresses, tossing bundles of mail into containers, etc. T=24Sec Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 10 b.s.abdur rahman university.
  • 11. Lean Manufacturing Operator Balance Chart (OBC): Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 11 b.s.abdur rahman university.
  • 12. Lean Manufacturing Conveyor system: Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 12 b.s.abdur rahman university.
  • 13. Lean Manufacturing STANDARD WORK DOCUMENT: Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 13 b.s.abdur rahman university.
  • 14. Lean Manufacturing Lift assist arm : Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 14 b.s.abdur rahman university.
  • 15. Lean Manufacturing Score for publications and Advertising Mail cell: Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 15 b.s.abdur rahman university.
  • 16. Lean Manufacturing RESOLVED PROBLEMS: • 3.2 million square feet of space freed-up for consolidation, reducing reliance on leases • 10 years of consecutive profitability • Returned dividends to the Canadian government each year, including $59 million in 2005 • Reduced reliance on material handling equipment, overhead conveyors, forklifts, etc. • Dramatically reduced on-floor inventories, reducing lead time, and improving quality • Freed-up capacity and an increase in available machine time • Improved labor relations –no labor disruptions since starting lean (The company said no one would lost their employment because of lean.) Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 16 b.s.abdur rahman university.
  • 17. TRIP Steel Thank You Mohammed Ajmal Sheriff.F m.Tech-manufacturing engineering. 3/10/2013 17 b.s.abdur rahman university.