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Lean Leadership for Non-Profits
1. Lean Leadership for Non-Profits
PASE @ PACE 2016
DMA
President, Planet DMA
dma@planetdma.com @planetdma
2. What is “Lean” Methodology?
CREATE SOLUTIONS, NOT PRODUCTS.
“Don’t find an audience for your services.
Create services for your audience.”
@planetdma
3. What is “Lean” Methodology?
PROPOSED SOLUTION
SERVICE POPULATION TESTING
OBSERVATION & ANALYSIS
REVISED SOLUTION
[ITERATE]
“Wash. Rinse. Repeat.”
@planetdma
4. (1) Ask Your Audiences
SERVICE POPULATION
FUNDERS
TEAM
@planetdma
5. Service Population
What does success look like in this arena?
What are you currently doing to achieve that?
Where are the gaps in that effort?
@planetdma
6. Funders
What are the established goals for your foundation?
What are you currently doing to achieve them?
Where are the gaps in that effort?
@planetdma
7. Team
What does a happy, productive workplace look like to you?
What are you currently doing to achieve that?
Where are the gaps in that effort?
@planetdma
8. (2) Define Your Brand Experience
What is the emotional transformation your invested users consistently
get from engaging with you? Is it consistent across all three audiences?
@planetdma
9. (3) Identify Your Ecosystem
• PUBLIC FIGURES
• GOVERNMENT AGENCIES AND OFFICIALS
• CBOS
• SUPPORTIVE MEDIA ORGANIZATIONS AND JOURNALISTS
• SOCIAL INFLUENCERS
• PRIVATE COMPANIES
@planetdma
10. (4) Create an “MVP”
What is the simplest, fastest, most effective way to move the
needle towards the win for each audience? Design and
implement it as your “Minimum Viable Product.”
@planetdma
11. (5) Test and Analyze
Actively watch the audience members engage in the new
system or offering. See what resonates, challenges, fails,
delights. Document with a uniform set of follow-ups.
“Wash. Rinse. Repeat.”
@planetdma
12. (6) Lead every step of the way.
Get out of the office.
Set daily priorities.
Clear roadblocks.
Reward wins.
Address misses.
@planetdma
13. Lean Leadership for Non-Profits
PASE @ PACE 2016
DMA
President, Planet DMA
dma@planetdma.com @planetdma