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Lean Leadership for Non-Profits
PASE @ PACE 2016
DMA
President, Planet DMA
dma@planetdma.com @planetdma
What is “Lean” Methodology?
CREATE SOLUTIONS, NOT PRODUCTS.
“Don’t find an audience for your services.
Create services for your audience.”
@planetdma
What is “Lean” Methodology?
PROPOSED SOLUTION
SERVICE POPULATION TESTING
OBSERVATION & ANALYSIS
REVISED SOLUTION
[ITERATE]
“Wash. Rinse. Repeat.”
@planetdma
(1) Ask Your Audiences
SERVICE POPULATION
FUNDERS
TEAM
@planetdma
Service Population
What does success look like in this arena?
What are you currently doing to achieve that?
Where are the gaps in that effort?
@planetdma
Funders
What are the established goals for your foundation?
What are you currently doing to achieve them?
Where are the gaps in that effort?
@planetdma
Team
What does a happy, productive workplace look like to you?
What are you currently doing to achieve that?
Where are the gaps in that effort?
@planetdma
(2) Define Your Brand Experience
What is the emotional transformation your invested users consistently
get from engaging with you? Is it consistent across all three audiences?
@planetdma
(3) Identify Your Ecosystem
• PUBLIC FIGURES
• GOVERNMENT AGENCIES AND OFFICIALS
• CBOS
• SUPPORTIVE MEDIA ORGANIZATIONS AND JOURNALISTS
• SOCIAL INFLUENCERS
• PRIVATE COMPANIES
@planetdma
(4) Create an “MVP”
What is the simplest, fastest, most effective way to move the
needle towards the win for each audience? Design and
implement it as your “Minimum Viable Product.”
@planetdma
(5) Test and Analyze
Actively watch the audience members engage in the new
system or offering. See what resonates, challenges, fails,
delights. Document with a uniform set of follow-ups.
“Wash. Rinse. Repeat.”
@planetdma
(6) Lead every step of the way.
Get out of the office.
Set daily priorities.
Clear roadblocks.
Reward wins.
Address misses.
@planetdma
Lean Leadership for Non-Profits
PASE @ PACE 2016
DMA
President, Planet DMA
dma@planetdma.com @planetdma

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Lean Leadership for Non-Profits

  • 1. Lean Leadership for Non-Profits PASE @ PACE 2016 DMA President, Planet DMA dma@planetdma.com @planetdma
  • 2. What is “Lean” Methodology? CREATE SOLUTIONS, NOT PRODUCTS. “Don’t find an audience for your services. Create services for your audience.” @planetdma
  • 3. What is “Lean” Methodology? PROPOSED SOLUTION SERVICE POPULATION TESTING OBSERVATION & ANALYSIS REVISED SOLUTION [ITERATE] “Wash. Rinse. Repeat.” @planetdma
  • 4. (1) Ask Your Audiences SERVICE POPULATION FUNDERS TEAM @planetdma
  • 5. Service Population What does success look like in this arena? What are you currently doing to achieve that? Where are the gaps in that effort? @planetdma
  • 6. Funders What are the established goals for your foundation? What are you currently doing to achieve them? Where are the gaps in that effort? @planetdma
  • 7. Team What does a happy, productive workplace look like to you? What are you currently doing to achieve that? Where are the gaps in that effort? @planetdma
  • 8. (2) Define Your Brand Experience What is the emotional transformation your invested users consistently get from engaging with you? Is it consistent across all three audiences? @planetdma
  • 9. (3) Identify Your Ecosystem • PUBLIC FIGURES • GOVERNMENT AGENCIES AND OFFICIALS • CBOS • SUPPORTIVE MEDIA ORGANIZATIONS AND JOURNALISTS • SOCIAL INFLUENCERS • PRIVATE COMPANIES @planetdma
  • 10. (4) Create an “MVP” What is the simplest, fastest, most effective way to move the needle towards the win for each audience? Design and implement it as your “Minimum Viable Product.” @planetdma
  • 11. (5) Test and Analyze Actively watch the audience members engage in the new system or offering. See what resonates, challenges, fails, delights. Document with a uniform set of follow-ups. “Wash. Rinse. Repeat.” @planetdma
  • 12. (6) Lead every step of the way. Get out of the office. Set daily priorities. Clear roadblocks. Reward wins. Address misses. @planetdma
  • 13. Lean Leadership for Non-Profits PASE @ PACE 2016 DMA President, Planet DMA dma@planetdma.com @planetdma