The E-business Development project will work on three components: 1) Institutional Capacity Strengthening to improve legal and regulatory environments impacting e-business and e-commerce, 2) e-Commerce Development to promote e-commerce adoption among SMEs and consumers through awareness raising, and 3) G2B and e-invoicing support to establish a government service bus incorporating e-invoicing and e-ordering services. The project aims to enhance Serbian economic competitiveness by strengthening the private sector and SME productivity and competitiveness through adoption of e-business and e-commerce. It is funded by the European Union and will run for 30 months from May 2014.
Telecentre-Europe Summit 2011- Plenary session 2: "SMEs online and social entreprises": How can Telecentres become more engaged with SMEs? What are the drivers for engagement, and how do we overcome the barriers?
How do telecentres engage new social enterprise models for sustainable development?
Cristobal Guzman gives a presentation on Europe's Digital Agenda at the International Institute of Communications Telecommunications and Media Forum in Brussels April 2010. For further information see http://www.iicom.org
Digital Transformation of Industry and Enterprises: The EU vision, strategy a...Digital Leaders
DLEU Salon presentation from Dana Elefteriadou, Policy Coordinator, DG GROW and the Strategic Policy Forum on Digital Entrepreneurship, European Commission, on the topic of Making Europe's Businesses More Digital.
Telecentre-Europe Summit 2011- Plenary session 2: "SMEs online and social entreprises": How can Telecentres become more engaged with SMEs? What are the drivers for engagement, and how do we overcome the barriers?
How do telecentres engage new social enterprise models for sustainable development?
Cristobal Guzman gives a presentation on Europe's Digital Agenda at the International Institute of Communications Telecommunications and Media Forum in Brussels April 2010. For further information see http://www.iicom.org
Digital Transformation of Industry and Enterprises: The EU vision, strategy a...Digital Leaders
DLEU Salon presentation from Dana Elefteriadou, Policy Coordinator, DG GROW and the Strategic Policy Forum on Digital Entrepreneurship, European Commission, on the topic of Making Europe's Businesses More Digital.
Agenda for the regional public procurement conference co-organised by SIGMA with Office of the Minister of State for Administrative Reform of Lebanon. This conference is taking place in Beirut 2-3 June 2015.
WSIS+10 Overall Review of the Implementation of the WSIS OutcomesDr Lendy Spires
This document presents a review of the progress made in the implementation of Action Line C7 (E-business) since the first World Summit on the Information Society (WSIS) in 2003. It is based on the 10-Years Review Report Template contained in the WSIS Forum 2012: Outcome Document. As Action Line facilitators, the UN Conference on Trade and Development (UNCTAD), the International Trade Centre (ITC) and the Universal Postal Union (UPU) have supported eight facilitation meetings in Geneva, since 2009 as part of the annual WSIS Forum.
These meetings have provided a venue for different stakeholders to exchange views and experiences with regard to trends, impact and policies related to e-business (box 1). Box 1. Action line facilitation meetings related to E-business, 2006-2013 E-business action line meetings have focused on a number of issues since 2005, covering the various aspects highlighted in the Geneva Plan of Action under e-business. The meetings have occasionally been organized jointly with other action lines. 2006: E-Business and and E-employment (with e-employment action line) 2007: ICTs, Global Supply Chains and Development (with e-employment action line) 2008: E-Commerce as a Key Facilitator for SME Competitiveness 2009: E-Business and Poverty Alleviation 2010: ICT and Rural Enterprise (with e-agriculture action line) 2011:
The Promise of Mobile Technology (with e-agriculture action line) 2012: Promoting the Domestic ICT Sector 2013: E-Commerce and Development Source: UNCTAD, ITC and UPU. In 2012-2013, the facilitators jointly organized an open consultation on the e- business action line. A wide range of stakeholders, such as trade bodies, international organizations, businesses, governments and civil society across the globe took part in the consultation. The findings of this process were presented at the WSIS+10 Review meeting held in Paris at the UNESCO Headquarters in February 2013.
In between the annual WSIS Forums and related meetings, the respective work programmes of the three co-facilitators have continuously supported the implementation of the action line on e-business. The International Labour Organization (ILO) was among the original co-facilitators of this action line but has not been active after 2008.
Riga, 13 March 2015: Representatives from governments, industry, academia, NGOs, and other key stakeholders across Europe have joined forces with the European Commission to push for further action to stimulate investment, the acquisition of digital skills and the creation of jobs to kick start Europe’s anaemic rate of economic growth.
Putting Digital at the Heart of Europe, and interview with Neelie Kroes, Vice President of the European Commission.
"European governments should focus on open data, collaboration and cross-border connectivity."
A Rainbow Technology for a Rainbow People: E-Business Capacity Development fo...Alwyn Didar Singh
Why does the CARICOM need capacity development in E-Business?
As e-Commerce growth becomes more and more significant, the CARICOM countries will need not just to understand, but in fact to actively engage in it. Not only for realizing it’s potential of growth for their trade and industry but also as a means of survival in the new world of e-Commerce-based trade and business. Their ability to do so will depend on several factors, such as their infrastructure, both physical (the telecommunication network), as well as the financial and legal framework, including the business and trade environment conducive to e-Business. It will also depend on the availability and price of hardware (computers, routers, switches etc.) and software, as well as the human resource and education standards of the country.
As in the case of several developing countries, these essential ‘factors of eproduction’, so to speak are not necessarily in place or are in limited supply. In order to take active part in the new economy as well as be prepared for the adaptation and use of e-Business for old economy transactions especially for international trade and commerce, these countries and their enterprises need to come up to speed and become e-enabled. Section I of this report outlines the objectives, methodology and rationale for the study and also places in perspective the importance of e-Business for developing countries such as those of the Caribbean. The CARICOM member states also need to prepare for discussions on e-Commerce in the international arena, especially the WTO and FTAA. They need to understand, and assess carefully from their perspective, the pros and cons of the different proposals and issues in this connection that could emerge at these forums. They will thus need to appreciate the possible impact of this new phenomenon on their economies and work out appropriate strategies and responses to it. This section also summarizes these issues.
In order therefore to develop an e-Business capacity development strategy, this CFTC Mission, was so designed as to first carry out a diagnostic analysis to assess how e-Ready the CARICOM member states are and then make recommendations towards a possible blueprint for the future.
Agenda for the regional public procurement conference co-organised by SIGMA with Office of the Minister of State for Administrative Reform of Lebanon. This conference is taking place in Beirut 2-3 June 2015.
WSIS+10 Overall Review of the Implementation of the WSIS OutcomesDr Lendy Spires
This document presents a review of the progress made in the implementation of Action Line C7 (E-business) since the first World Summit on the Information Society (WSIS) in 2003. It is based on the 10-Years Review Report Template contained in the WSIS Forum 2012: Outcome Document. As Action Line facilitators, the UN Conference on Trade and Development (UNCTAD), the International Trade Centre (ITC) and the Universal Postal Union (UPU) have supported eight facilitation meetings in Geneva, since 2009 as part of the annual WSIS Forum.
These meetings have provided a venue for different stakeholders to exchange views and experiences with regard to trends, impact and policies related to e-business (box 1). Box 1. Action line facilitation meetings related to E-business, 2006-2013 E-business action line meetings have focused on a number of issues since 2005, covering the various aspects highlighted in the Geneva Plan of Action under e-business. The meetings have occasionally been organized jointly with other action lines. 2006: E-Business and and E-employment (with e-employment action line) 2007: ICTs, Global Supply Chains and Development (with e-employment action line) 2008: E-Commerce as a Key Facilitator for SME Competitiveness 2009: E-Business and Poverty Alleviation 2010: ICT and Rural Enterprise (with e-agriculture action line) 2011:
The Promise of Mobile Technology (with e-agriculture action line) 2012: Promoting the Domestic ICT Sector 2013: E-Commerce and Development Source: UNCTAD, ITC and UPU. In 2012-2013, the facilitators jointly organized an open consultation on the e- business action line. A wide range of stakeholders, such as trade bodies, international organizations, businesses, governments and civil society across the globe took part in the consultation. The findings of this process were presented at the WSIS+10 Review meeting held in Paris at the UNESCO Headquarters in February 2013.
In between the annual WSIS Forums and related meetings, the respective work programmes of the three co-facilitators have continuously supported the implementation of the action line on e-business. The International Labour Organization (ILO) was among the original co-facilitators of this action line but has not been active after 2008.
Riga, 13 March 2015: Representatives from governments, industry, academia, NGOs, and other key stakeholders across Europe have joined forces with the European Commission to push for further action to stimulate investment, the acquisition of digital skills and the creation of jobs to kick start Europe’s anaemic rate of economic growth.
Putting Digital at the Heart of Europe, and interview with Neelie Kroes, Vice President of the European Commission.
"European governments should focus on open data, collaboration and cross-border connectivity."
A Rainbow Technology for a Rainbow People: E-Business Capacity Development fo...Alwyn Didar Singh
Why does the CARICOM need capacity development in E-Business?
As e-Commerce growth becomes more and more significant, the CARICOM countries will need not just to understand, but in fact to actively engage in it. Not only for realizing it’s potential of growth for their trade and industry but also as a means of survival in the new world of e-Commerce-based trade and business. Their ability to do so will depend on several factors, such as their infrastructure, both physical (the telecommunication network), as well as the financial and legal framework, including the business and trade environment conducive to e-Business. It will also depend on the availability and price of hardware (computers, routers, switches etc.) and software, as well as the human resource and education standards of the country.
As in the case of several developing countries, these essential ‘factors of eproduction’, so to speak are not necessarily in place or are in limited supply. In order to take active part in the new economy as well as be prepared for the adaptation and use of e-Business for old economy transactions especially for international trade and commerce, these countries and their enterprises need to come up to speed and become e-enabled. Section I of this report outlines the objectives, methodology and rationale for the study and also places in perspective the importance of e-Business for developing countries such as those of the Caribbean. The CARICOM member states also need to prepare for discussions on e-Commerce in the international arena, especially the WTO and FTAA. They need to understand, and assess carefully from their perspective, the pros and cons of the different proposals and issues in this connection that could emerge at these forums. They will thus need to appreciate the possible impact of this new phenomenon on their economies and work out appropriate strategies and responses to it. This section also summarizes these issues.
In order therefore to develop an e-Business capacity development strategy, this CFTC Mission, was so designed as to first carry out a diagnostic analysis to assess how e-Ready the CARICOM member states are and then make recommendations towards a possible blueprint for the future.
The original pitch for what DotP - a common content management system for UK government - might do for its customers, government departments. July 2002.
In-Depth Analysis and Strategic Roadmap for eGovernance, eSociety and Cybersecurity for the Republic of Armenia. This report was prepared for the USAID CAPS Programme.
This document provides an overview of the EEI Platform activities and instruments to be executed in 2010. This document is publicly available for any organization interested in and involved in electronic billing (e-billing), e-invoicing (e-invoicing), automated invoice processing and credit management in all its aspects.
This version provides an overview of eligible activities and instruments in 2010 on January 20, 2010. New developments in activities and instruments will lead to a modified version of the activity plan during the remaining of 2010.
The purpose of this document, its activities and instruments is to achieve the objectives determined by the EEI Platform. It is intended to effectively realise the proposed activities and instruments as much as possible, in tune with the participants of the EEI Platform and also in tune with other partners and stakeholders in the field of e-billing, e-invoicing and automated invoice processing.
The first section of this document primarily addresses the mission and positioning of the EEI Platform towards e-invoicing and invoice automation. This section also discusses the differentiation of the activities and instruments into four segments. Section 3 provides an extensive explanation of these segments.
Section 2 deals -in alphabetical order- with the activities and instruments that are scheduled to be executed using the 'SMART’ method. Therefore, the section starts with an explanation of the 'SMART' Framework.
1. This publication has been produced with the assistance from the European
Union. The contents of this publication are the sole responsibility of the
project E-business Development and do not necessarily reflect the views of
the European Union.
What will the project do?
Project
E-business Development
Project activities will be implemented through
three components:
Under Component I – Institutional Capacity Strengthening, the project
will support the Beneficiaries and key stakeholders in improving the legal
and regulatory environments impacting on e-Business and e-Commerce,
with a view to facilitate uptake in the private sector. It will be critical that
all regulatory and legal development activities entailed in the component
are based on solid gap assessments, vis-à-vis EU regulations and Best
Practice.
Under Component II – e-Commerce Development, the project will
engage with Beneficiaries and stakeholders in developing and supporting
the promotion and uptake of e-Commerce by two key target groups (SMEs
and Consumers).Awareness raising activities will be of particular impor-
tance under this component.
Under Component III – G2B & e-Invoicing support, the project will
support preparatory actions for uptake of technologies aimed at improving
G2B interaction, with a focus on establishing a dedicated G2B Government
Service Bus (G2B GSB), incorporating e-Invoicing / e-Ordering services for
businesses.
The project started in May 2014 and will have duration of 30 months.
The project is implemented by the consortium led by Exemplas, Ltd. in
cooperation withACE Consultants, European Profiles, Imorgon, Seidor and
Teamnet International.
Republic of Serbia
Ministry of economy
Republic of Serbia
Ministry of trade, tourism
and telecommunications
This project is
funded by the
European Union
E-business Development
Resavska street 21, 5th floor, Belgrade
Tel: +381 11 3235 915
www.eposlovanje.biz
2. About the project E-business
The concept of e-business (electronic business) entails the application of
information and communication technologies in the business processes. It
includes internal processes management such as management of human
resources and financial and administrative systems, as well as external
processes management - sales and marketing, purchasing and customer
relationship management.
The advantage of introducing e-business tools is reflected not only in
the application of technology, but also in facilitating and accelerating the
implementation of business processes, thereby facilitating access to new
markets. Some of the advantages and shortcomings include:
• Faster and easier communication
• Expansion of marketing methods
• The extension of working hours (website allows continuous 24/7
presence)
•Access to more information
• Reduction of operating costs by lowering transaction costs (e.g.
online banking, postage)
• The ability to adopt new business methods as well as the creation of
tailor-made customer support.
Overall and Specific
Objectives
The overall objective of the project is to
enhance the competitiveness of the Serbian
economy through strengthening of the
private sector and its performance.
The project specific objective is to increase
the productivity and competitiveness of
Serbian SMEs, their internationalisation
and capacity to innovate, by creating a
more favourable environment, promotion
of e-business in order to strengthen their
efficiency, quality and accessibility of
products and services as well as cutting
costs and administrative procedures.
Support will also be provided directly to SMEs to engage in e-Com-
merce and e-Business, as innovative vehicles to facilitate internation-
alisation of services and products, and cut costs. The project will also
work to foster a culture of consumer engagement, working towards
increasing e-Commerce uptake among the Serbian population.
Finally, the project will support Government to Business (G2B rein-
forcement), with the aim to facilitate the deployment of future technolo-
gies to make the Government more flexible and able to provide better
services to businesses, both domestically and internationally.
The main project beneficiaries are the Ministry of Trade, Tourism and
Telecommunications and the Ministry of Economy of the Republic of
Serbia.
E-Business Development Project is funded
by the European Union. The project will
help the Republic of Serbia to enhance the
competitiveness of its economy, through
strengthening of the private sector, with a focus
on Small and Medium Enterprises (SMEs). This
will be achieved by supporting an increase in
the productivity and competitiveness of Serbian
SMEs and facilitating their internationalisation
and capacity to innovate, by providing technical
assistance targeted at improving the business,
legal and regulatory environment related to
e-Business and e-Commerce.