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Surya Prakash Mohapatra- Leading Change
The document discusses leading change and reasons why change efforts often fail. It notes that 70% of change efforts fail due to a lack of acceptance. There are three phases of transition: ending, neutral zone, and new beginning. When implementing change, it is important to understand where people are in the transition process and manage their feelings of loss during the ending phase. Leaders should guide people through the disorienting neutral zone and celebrate their arrival at the new beginning phase of change.
Surya Prakash Mohapatra- Leading Change
- 1. LEADING CHANGE SURYA PRAKASHMOHAPATRA
- 2. Bad News FAILURE RATESARE ROBUST OVER TIME 70% of All CHANGE efforts have Failed..
- 3. But There isan Enormously Good News.. The Reasons for Failure of CHANGE has remained consistent over a period of time
- 4. “If a systemhas a higher pace and degree of CHANGE outside the system than inside the system, that system is not viable over a long period of time.”
- 5. The Equation ofCHANGE Q X A= E Q-Quality A-Acceptance E-Effectiveness
- 6. Please DO itbecause it is a mandate… Mandate is a subtle way of telling that you are not invited to participate in this decision making but you are empowered to implement this successfully.
- 7. Compliance vs Commitment Compliancewith Instructions: “I am doing it because I have been asked to do it. I will do exactly what you tell me to do.” Commitment to Outcomes: I own the outcome so much that I would invent the laws and rules to make it successful
- 8. 99% of CHANGEPrograms Fail Because of lack of A
- 9. Resistance It’s the transition,not the change that people often resist. Loss of their identity and their world Disorientation of the neutral zone Risk of failing in a new beginning
- 10. Change An Event thatis situational and external to us. It gets announced..You read about it in a Communication..You see it on a Calendar.. Something Old stops…………….. ….Something New Begins CHANGE
- 11. Transition The gradual, psychologicalreorientation Process that happens inside us as we learn to adapt to the external Change Event Something Old stops…………….. ….Something New Begins CHANGE
- 12.
- 13. Actions for Youto Take 1. Know where people are in the three-phase transition model 2. Manage their “endings” —understand what people are giving up and having to let go 3. Lead them through the neutral zone and leverage opportunities this phase presents 4. Acknowledge, celebrate and reinforce arrival at the “new beginning”