Lao Airlines, the national carrier of the newly established Lao PDR is formerly known as the Civil Aviation Company. It has been SERVING THE LAO PDR SINCE 1976. - Presentation is created by Lao Airlines - C&E Holidays Pte Ltd is one of the Consortium Agents of Lao Airlines

1. LAO AIRLINES

2. Welcome to QV Laos Consortium
Brand Name
Spot Laos Holidays
Consortium Agents
Airelated / C&E / Chan World’s / East Asia / Experience
Farmosa / Flying Eagle / Ik Chin / Kent Holidays / Nam Ho

3. LAO AIRLINES
Company Information
SERVING THE LAO PDR SINCE 1976 Founded in 1976 as the national
carrier of the newly established Lao PDR.
Lao Airlines was originally known as the Civil Aviation Company and
was formed from the merger of existing airlines Royal Air Lao and Lao
Air Lines.
The company's logo, the five petals that compose the Champa
flower represent the way Lao Airlines has achieved great success
from past investments of time and effort in acquiring experience.
Its planes such as: A320, ATR 72-200/500, MA60 guarantee the daily
flights with China, Vietnam, Thailand, Cambodia.

4. CUSTOMER SATISFACTION
ARCH OF EUROPE- FOR QUALITY AND
TECHNOLOGY -FRANKFURT’07
INTERNATIONAL QUALITY CROWN AWARD-
LONDON’07
INTERNATIONAL STAR FOR LEADERSHIP
IN QUALITY AWARD -PARIS’08
QUALITY SUMMIT AWARD –
NEW YORK ‘09
THE BIZZ
BUSINESS EVOLVED FRANKFURT’10
THE BIZZ
REACHING THE STARS TEXAS’11

5. LAO AIRLINES ISO
CERTIFICATION
ISO 9001:2008 certification is a
management standard quality system
for ticket sales and booking services.
June 11’12

6. LAO AIRLINES IOSA
CERTIFICATION

7. FLEET INFORMATION
ATR-72 – 70 SEATS
FIVE AIRCRAFTS
MA-6 – 56 SEATS
FOUR AIRCRAFTS

8. INSIDE CABIN OF ATR-72

9. FOUR A320
• ONLY NON-STOP FLIGHT TO VIENTIANE FROM
SINGAPORE
• BAGGAGE ALLOWANCE OF 20KG ON ECONOMY
AND 30KG FOR BUSINESS CLASS

10. BUSINESS CLASS
2 CONFIGS
•16 SEATS
- PITCH-40”
- RECLINE-8”
•8 SEATS

11. ECONOMY CLASS
2 CONFIGS-
•126 SEATS
PITCH – 32”
•150 SEATS

12. A320 INTERIOR

13. QV Stewardess

14. EX SIN MEALS –
BUSINESS CLASS MENU
Appetizer
Hot Smoked salmon; Cucumber Japanese,
sliced, Cherry Tomato, Romaine Lettuce Heart,
Dikon Leaves, Citrus Dressing, Salad
Main Course
Roasted Chicken cube with Lemon & Thyme
Fish (Basa) Steamed

15. ECONOMY CLASS MENU
Salad - Potato Salad With Chives
Lettuce Iceberg
Dessert-Lychee Konnyaku Jelly,Passion Fruit Sauce
Main Course 1 :Green Curry Chicken, Steamed
Rice,Green Bean & Sliced Carrot
Main Course 2 :Linguine Noodle,Spicy Chunky Tomato
Sauce, Green Bean & Greenland Shrimp

16. VIENTIANE / WATTAY INT’L
AIRPORT

17. BAGGAGE CLAIM & DUTY
FREE

18. VIENTIANE INT’L AIRPORT -
DEPARTURE

19. VIENTIANE DOMESTIC
AIRPORT

20. VIENTIANE DOMESTIC
AIRPORT

21. LUANG PRABANG AIRPORT

22. LUANG PRABANG AIRPORT

23. Where is Laos ?
Part of the Indo-China, Laos
is a land locked country
sharing its border with China,
Myanmar, Thailand,
Cambodia and Vietnam
QV 536 SIN / VTE 1415 / 1605 WED / FRI / SUN
QV 535 VTE / SIN 0920 / 1310 WED / FRI / SUN
National Carrier

24. GENERAL INFO
Capital : Vientiane has a population just over half a million
Itinerary Covers :
- Vientiane
- Luang Prabang
- Xieng Khouang
- Vang Vieng
Available Packages :
- 3D Vientiane Free & Easy*
- 4D Vientiane & Luang Prabang Free
& Easy*
- 4D Vientiane & Luang Prabang City*
- 5D Vientiane City & Vang Vieng*
- 5D Tour Heritage City*
- 6D Tour Heritage City*
- 6D Northern Heritage*
- 8D Explore Mysterious Laos**
* GV 2 / ** GV 10

25. VIENTIANE - CAPITAL CITY
That Luang Stupa - Lao’s national heritage
Wat Sisaset
The oldest temple with thousands of miniature Buddha statues
Applicable itinerary :

26. .
Wat Prakeo
The temple used to house the
Emerald Buddha. Today only the
altar is left, the actual Buddha is in
Thailand.
Patuxay Monument
Built in 1958 to commemorate
those who died in the past war.

27. Buddha Park
The park was built in 1958 with a collection of Buddhist and
Hindu sculptures, scattered amongst gardens and trees
Applicable itinerary :

28. LUANG PRABANG
Wat Xieng Thong
Perhaps Luang Prabang's
most beautiful temple,
Xieng Thong was built on
the bank where the Khan
and Mekong rivers meet.
Dating from the mid-16th
century, the temple was
constructed in the Lao
style
Applicable Itinerary :
- 4D Vientiane & Luang
Prabang City
- 6D Tour Heritage City
- 8D Mysterious Laos
Royal Palace Museum
The palace museum contains royal religious artifacts and a collection of
prized artwork. There’s also an interesting collection of diplomatic artifacts,
such as paintings, silver and china, which were given as gifts to the
monarchy by the heads of state.

29. Khuangxi Waterfalls
The Waterfall is approximately 30 or 40km
away from Luang Prabang. Khuangxi consists
of several small waterfalls or cascades with
incredibly blue water. You can swim in some
of the basins, all of which are not too deep.
The water is pretty cold, though, but it's a
great experience to swim in the middle of
giant jungle trees.

30. Pak Ou Caves
The famous "Buddha caves" are north of town on the Mekong on a
river boat (around 1.5 hrs). It's also possible to finish the trip at the
'whisky village' where the local Laolao (lao rice spirit) is made. There
are 2 caves - one on the entry level and another - the upper caves -
on top of the hill, a very steep climb but worth the efforts. A candle or
torch is recommended to see the upper cave, as it is dark.

31. ELEPHANT RIDE

32. Alms Giving
Each morning, hundreds of Buddhist monks line up in their
deep orange robes and walk along the streets to receive alms
from the people of Luang Prabang, who wake up early to
cook the rice and prepare their offerings. This ritual has been a
part of the area’s religious heritage ever since Buddhism was
introduced to Laos in the 14th century - far longer than
modern tourism has existed
Morning Phousi Market
This is the market where the locals go. The market sells almost everything needed in
the daily life, such as, buffalo skin, fishes, chicken, dried food stuff, tea etc

33. Plain of Jars
(8D Explore Mysterious Laos)
Thousands of ancient stone jars lie scattered throughout a plain near
the city of Phonsavan (Laos). Archaeologists believe that the jars were
used 1,500 - 2,000 years ago, by an ancient civilization whose culture is
now totally unknown. Anthropologists and archeologists think that the
jars were funeral urns. The Plain of Jars is littered with UXO (Unexploded
bombs), in particular cluster munitions, the results of massive US
bombardment during the Lao Civil War.
XIENGKHOUANG

34. Vang Vieng
(8D Mysterious Laos)
This small town 160km north of Vientiane via Rte 13 nestles along
a scenic bend in the Nam Song. The town itself is not without
charm, but the main attraction is the karst topography lining the
west hank of the river. Honeycombed with unexplored tunnels
and caverns, the limestone cliffs here are a spelunker's heaven.
Several of the caves are named and play small roles in local
mythology - all are said to be inhabited by spirits.
VANG VIENG

35. MUANGTHONG HOTEL

36. SHOPPING

37. NIGHT MARKET

38. Spa

39. Food

40. Handicraft
wood
Silk

41. Massage

42. People

44. Ref: 008/CM/16
Date: 18 January 2016
TICKET SALE/ISSUE: 01APR 2016 - 31MARCH 2017
01APR 2016 - 31MARCH 2017
Currency: SGD
Bkg
Class
HIGH SEASON
01APR16-31APR16;
01OCT16-31MAR'17
LOW SEASON
01MAY16-30SEP16
Ticket
Validity
Fare Basis Tour Code
150 120
SIN - VTE - LPQ - VTE - SIN 190 170
SIN-VTE-XKH//LPQ-VTE-SIN 170 150
SIN - VTE - PKZ - VTE - SIN 250 230
2. All taxes and YQ are not included
4. Minimum 2 adult pax travelling together through-out the whole journey.
5. Tickets must be issued in sequence.
6. Additional pax in different pnr are not allowed to be added to the 1st pnr.
Reservation/Ticketing Conditions :
3. Upgrade not permitted
11. Tour Code: "SGGRP16"
12. Fare Basis: "GHGRP16SG" for High Season. "GLGRP16SG" for Low Season.
13. Endorsement Box: "VLD QV ONLY/FLT DTE SHOWN/NON-REFUND/RERTE/TC/SGGRP16"
14. No Commission to AGT
SIN - VTE - SIN
G
High Season:
GHGRP16SG
Low Season:
GLGRP16SG
14D
TBF2 NET FARES SIN-LAOS FOR CONSORTIUM AGENTS 2016-2017
EX-SIN TRAVEL PERIOD:
SGGRP16
ROUTING
7. Infant (under 2 yrs) not occupy seat pay 10% of the adult published fare and no commission for agent.
2. Stopovers are permitted
5. For bookings less than 7 days, tickets must be issued within 3 days after reservations are made
4. Tickets must be issued at least 7 days before departure.
10. TICKETS ARE NON-REFUNDABLE
6. Child (2-11yrs) pay 75% of above adult net fares
9. Rebooking / Revalidation / Rerouting : Not Permitted
3. Open-jaw is not permitted for routing: SIN-VTE-PKZ-VTE-SIN
TERMS & CONDITIONS
General Conditions :
1. Fares are valid for travel on Lao Airlines (QV) flights only.
1. Confirmed reservations for all segments must be shown.
8. Baggage Allowance : Economy class 20Kg
Issue through rate desk – enter the tour code , fare basis box and endorsement box.

45. General Information
Currency
Kip is the official currency and can only be exchanged locally. USD & Thai Baht is widely accepted.
Exchange rate SGD1= Kip 5,000 USD1 = Kip 8,000
Climate & Weather
Most of the year is hot and humid averaging 28*C rising to 38*C
Rainy Season - May to September / Dry Season - October to April
Clothes / Shoes
Hot Season (January to April) - Light clothes in cotton and linen, sunglasses and a hat, sunscreen and bug repellant
Cold Season (November to December) - Warm clothing such as sweaters an jackets for morning and evening
Avoid wearing shorts, sleeveless shirts for temple visits
Wear shoes that are comfortable and easy to remove
Language
Official language is Lao. Other languages are French, English, Mandarin, Thai and Vietnamese
Time Difference
1 hour behind Singapore
Plug
2 round or 2 flat adaptor
Water
Advisable to drink mineral water
Tippings
US$5 per person per day (Guide, driver and assistant)