SlideShare a Scribd company logo
Nathan Richter
                           Director, Strategic Services

Tuesday, December 13, 11
100.0%

    90.0%

    80.0%

    70.0%

    60.0%
                                                                                          61% do less
    50.0%                                                                            than 5 tests per month
     40.0%
                                                              31%
     30.0%                                              27%

                 20%                             20%                      16%
     20.0%                  16%        14%                          12%
                                                                                6%   7%        6%   4% 2%    2% 1%       1% 0%
     10.0%                                                                                4%
                                                                                                             >100         >1000
                                                                                           21-50    51-100
         0%                                                          6-10       11-20
                                             2            3-5
                        1
                                                                                                                    Response 2010: 222

     Source: 2011 Conversion Report from eConsultancy                                                               Response 2009: 271



Tuesday, December 13, 11
Tuesday, December 13, 11
Tuesday, December 13, 11
Inbound                            Visitor!Profile
                           Search keyword/term, search        Visitor brand affinity, prior
                           engine, social referrer            purchase history, preferences, etc.



                           Customer!Groups                    Time
                           Affinity, preferences, multi-       When do they visit, when do they
                           channel, member                    research


                           Behavior                           Geography
                           Visitor recency, frequency, site   Geolocation of visitor, location of
                           interaction                        nearest store, nearest distribution
                                                              center



Tuesday, December 13, 11
Customer Profile
        Site Content




                           Keyword




Tuesday, December 13, 11
Tuesday, December 13, 11
Gear - Official Site

                           100’s of waterproof jackets in stock
                           FREE shipping on all orders over $60




Tuesday, December 13, 11
Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




                     Waterproof Jackets




Tuesday, December 13, 11
Average conversion improvement range 5%-20%

                                    ( as high as 100% )




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




                     Waterproof Jackets




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60

                      Waterproof Jackets




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60

                      Waterproof Jackets




                              TOP RATED                              TOP RATED




                                                  TOP RATED          TOP RATED




Tuesday, December 13, 11
Conversion impact as high as 55%




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




                     Waterproof Jackets




                              TOP RATED                              TOP RATED




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




                     Waterproof Jackets




                              TOP RATED                              TOP RATED




Tuesday, December 13, 11
Average conversion improvement range 5%-15%




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




                       Waterproof Jackets




                              TOP RATED                              TOP RATED




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




                       Waterproof Jackets




                              TOP RATED                              TOP RATED




Tuesday, December 13, 11
Conversion improvement as high as 100%




Tuesday, December 13, 11
Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




                     Waterproof Jackets




                              TOP RATED                              TOP RATED




Tuesday, December 13, 11
Make it




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




                     Waterproof Jackets




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




Tuesday, December 13, 11
100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60




Tuesday, December 13, 11
‣   Average conversion improvement = 5% to 20%



                           ‣   Up to 55% conversion impact



                           ‣   Average conversion improvement = 5% to 15%



                           ‣   Up to 100% conversion improvement



                           ‣   Priceless!


Tuesday, December 13, 11
100.0%

    90.0%

    80.0%

    70.0%

    60.0%                                                                                 61% do less
    50.0%
                                                                                     than 5 tests per month
     40.0%
                                                              31%
     30.0%                                              27%

                 20%                             20%                      16%
     20.0%                  16%        14%                          12%
                                                                                6%   7%        6%   4% 2%    2% 1%       1% 0%
     10.0%                                                                                4%
                                                                                                             >100         >1000
                                                                                           21-50    51-100
         0%                                                          6-10       11-20
                                             2            3-5
                        1
                                                                                                                    Response 2010: 222

     Source: 2011 Conversion Report from eConsultancy                                                               Response 2009: 271

Tuesday, December 13, 11
Avg. Monetate customer
  100.0%
                                                                          runs 40-60 campaigns
    90.0%                                                                               per month
    80.0%

    70.0%

    60.0%                                                                                 61% do less
    50.0%
                                                                                     than 5 tests per month
     40.0%
                                                              31%
     30.0%                                              27%

                 20%                             20%                      16%
     20.0%                  16%        14%                          12%
                                                                                6%   7%        6%   4% 2%    2% 1%       1% 0%
     10.0%                                                                                4%
                                                                                                             >100         >1000
                                                                                           21-50    51-100
         0%                                                          6-10       11-20
                                             2            3-5
                        1
                                                                                                                    Response 2010: 222

     Source: 2011 Conversion Report from eConsultancy                                                               Response 2009: 271

Tuesday, December 13, 11
Download
                 Monetate’s 10 Best Practices at:


                 http://info.monetate.com/BestPractices.html




                 Contact:


                 nrichter@monetate.com




Tuesday, December 13, 11
Download
                           Monetate’s 10 Best Practices at:


           Don’t           http://info.monetate.com/BestPractices.html

           Forget

                           Contact:


                           nrichter@monetate.com



Tuesday, December 13, 11

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Landing Optimization Tips

  • 1. Nathan Richter Director, Strategic Services Tuesday, December 13, 11
  • 2. 100.0% 90.0% 80.0% 70.0% 60.0% 61% do less 50.0% than 5 tests per month 40.0% 31% 30.0% 27% 20% 20% 16% 20.0% 16% 14% 12% 6% 7% 6% 4% 2% 2% 1% 1% 0% 10.0% 4% >100 >1000 21-50 51-100 0% 6-10 11-20 2 3-5 1 Response 2010: 222 Source: 2011 Conversion Report from eConsultancy Response 2009: 271 Tuesday, December 13, 11
  • 5. Inbound Visitor!Profile Search keyword/term, search Visitor brand affinity, prior engine, social referrer purchase history, preferences, etc. Customer!Groups Time Affinity, preferences, multi- When do they visit, when do they channel, member research Behavior Geography Visitor recency, frequency, site Geolocation of visitor, location of interaction nearest store, nearest distribution center Tuesday, December 13, 11
  • 6. Customer Profile Site Content Keyword Tuesday, December 13, 11
  • 8. Gear - Official Site 100’s of waterproof jackets in stock FREE shipping on all orders over $60 Tuesday, December 13, 11
  • 10. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Tuesday, December 13, 11
  • 11. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Tuesday, December 13, 11
  • 12. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Tuesday, December 13, 11
  • 13. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Tuesday, December 13, 11
  • 14. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Waterproof Jackets Tuesday, December 13, 11
  • 15. Average conversion improvement range 5%-20% ( as high as 100% ) Tuesday, December 13, 11
  • 16. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Waterproof Jackets Tuesday, December 13, 11
  • 17. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Waterproof Jackets Tuesday, December 13, 11
  • 18. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Waterproof Jackets TOP RATED TOP RATED TOP RATED TOP RATED Tuesday, December 13, 11
  • 19. Conversion impact as high as 55% Tuesday, December 13, 11
  • 20. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Waterproof Jackets TOP RATED TOP RATED Tuesday, December 13, 11
  • 21. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Waterproof Jackets TOP RATED TOP RATED Tuesday, December 13, 11
  • 22. Average conversion improvement range 5%-15% Tuesday, December 13, 11
  • 23. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Waterproof Jackets TOP RATED TOP RATED Tuesday, December 13, 11
  • 24. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Waterproof Jackets TOP RATED TOP RATED Tuesday, December 13, 11
  • 25. Conversion improvement as high as 100% Tuesday, December 13, 11
  • 27. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Waterproof Jackets TOP RATED TOP RATED Tuesday, December 13, 11
  • 29. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Waterproof Jackets Tuesday, December 13, 11
  • 30. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Tuesday, December 13, 11
  • 31. 100’s of Waterproof Jackets in stock FREE Shipping on all orders over $60 Tuesday, December 13, 11
  • 32. Average conversion improvement = 5% to 20% ‣ Up to 55% conversion impact ‣ Average conversion improvement = 5% to 15% ‣ Up to 100% conversion improvement ‣ Priceless! Tuesday, December 13, 11
  • 33. 100.0% 90.0% 80.0% 70.0% 60.0% 61% do less 50.0% than 5 tests per month 40.0% 31% 30.0% 27% 20% 20% 16% 20.0% 16% 14% 12% 6% 7% 6% 4% 2% 2% 1% 1% 0% 10.0% 4% >100 >1000 21-50 51-100 0% 6-10 11-20 2 3-5 1 Response 2010: 222 Source: 2011 Conversion Report from eConsultancy Response 2009: 271 Tuesday, December 13, 11
  • 34. Avg. Monetate customer 100.0% runs 40-60 campaigns 90.0% per month 80.0% 70.0% 60.0% 61% do less 50.0% than 5 tests per month 40.0% 31% 30.0% 27% 20% 20% 16% 20.0% 16% 14% 12% 6% 7% 6% 4% 2% 2% 1% 1% 0% 10.0% 4% >100 >1000 21-50 51-100 0% 6-10 11-20 2 3-5 1 Response 2010: 222 Source: 2011 Conversion Report from eConsultancy Response 2009: 271 Tuesday, December 13, 11
  • 35. Download Monetate’s 10 Best Practices at: http://info.monetate.com/BestPractices.html Contact: nrichter@monetate.com Tuesday, December 13, 11
  • 36. Download Monetate’s 10 Best Practices at: Don’t http://info.monetate.com/BestPractices.html Forget Contact: nrichter@monetate.com Tuesday, December 13, 11