1. Rampal Grewal Objective: To work in challenging and dynamic
Pan: AYTPG4173F environment, to keep adding values to myself
Simultaneously contribute to the growth and
M. No. +918802973124 the organization.
E-mail: Lalitgrewal90@gmail.com
Personal Profile:
Father’sName : Mr. RajinderGrewal
Occupation : Own Business
Mother’s Name:Mrs. Beena
Age/D.O.B : 27/ 27.06.1988
Sex : Male
Height : 166 cm
Weight : 60kg
PermanentAddress:
H.No-25 nearabout PalmpurBusStand
Himachal Pardesh 176063
Addressfor Communication:
H.No-36neargovtschool Mahipalpur
110037
Languages Known:
To Speak: English,Hindi,Phari,and
Punjabi
To Read : English,Hindi,andPhari
To Write : English,Hindi,andPhari
Mother Tongue:Punjabi
Areas of Interest:
Mobile Communication
Electronicsinstrumentation
Academic Details:
Higher SecondarySchool Examination: School:Govt
SeniorSecondarySchool Paprola
Percentage:48%
Year of Passing:2007
SeniorSecondary School Examination:
School: Govt SeniorSecondarySchool Paprola
Percentage:58%
Year of Passing:2005
Graduate from Dr. Bhim Rao Ambedkar University
Collage:Dr.BhimRao Ambedkar
Year of Passing:2010
ComputerDiploma in Hardware/Networking:
Institute: Jetking
Percentage:59%
Year of Passing:2009
Location: New Delhi
Professional Diplomain Human Resources:
Institute: Ajax Management
Percentage: 60%
Year of Passing:2012
Location: Bangalore
Key Skills:
Basic Knowledge C,C++
Basic Knowledge of HTML, CSS,Photoshop.
Knowledgeof SQLServer.
OperatingSystem:
2. Hobbies:
SingingSongs
InternetSurfing
PlayingHarmonium
Vocational Trainings:
Done TrainingInHCL Infosystem
On NetworkingTechnology&devices. In
2011.Did intensivestudyabout LAN,Wan,
Man
Project Profile:
Final Year Project: Hardware & Software
Testing
Details:We had HCL internal Project on
HCL Android Tablets. SO we had done
all Troubleshooting if Tablet is not
working Like: Hardware Issue, Software
Issue, and Drivers Issue if is it there we
had done immediately
Profile Experience:
Company Name:Chips Technology
Tenure:18 Feb2009
Designation:Desktop SupportField Engineer
Duration: 10 June 2011
Minor Project: AMC Bases
Organization
Duties:
Workingon AMC BasedCustomerall
WindowsInstallation
Router/ModemConfiguration.
Configure andTroubleshootingall
NetworkandHardware Issue
End to endresolutionof Network
faultswhichincludes Hardware or
Software faults,connectivityfaults
etc.
Communicationwithinternal &
external customers/Carrierinorder
to resolve faults.
DNS/DHCP:Modificationand
maintains.
Profile Experience: Company Name:
Company Name: Wipro Limited, Noida
Tenure:13th
Sept.2012
Designation:Senior Associate
Duration: 3 August 2015
Minor Project:Bharti Airtel Limited
Details:Responsible formaintainingandinstallingcomputer
networksbasedaroundAirtel .Workingaspart of a teamand
operatingina fastpaced,changingand challenging24x7
environment.
Duties:-
Workingon Airtel basedISDN,PRILine withADSL
Router/ModemConfiguration.
Configurationandtroubleshootingof ADSL
Router/Modem.
Raise trouble ticketsinBharti ECRMfor all network
incidents
End to endresolutionof Networkfaultswhichincludes
Hardware or Software faults,connectivityfaultsetc.
Communicationwithinternal &external
customers/Carrierinordertoresolve faults.
DNS/DHCP:Modificationandmaintains.
Providing supportrelatedtoconfiguration routersof
Airtel Customer
Co-ordinatingwithclientsforsettingupfornew
processesandprocessrampups alsofor troubleshooting
outstandingissuesonnetworks.
Co-ordinatingwith vendor’se.g.telescopic,lacteal-
lucent,Binnatone,Beetle,Radiusetc.forproviding onsite
supportto customer.
Achievements:
1st
Price in District level Writing Compition
Played Under-14 State Level Volleyball Tournament.
Attend NCC Campaign in school Time 2005
Attend Science SeminarInschool time 2007
AttendSingingCompitioninDelhi2010
I am selectedInWiproBPSTo WiproInfoTechas perMy
Performance inWiproOrganizationon1st
June 2015 thisis My
BestAchievementinmylife
3. Providing supportrelatedto
configuration Printerand
NetworkDevices of AMC
Customer
Co-ordinatingwithclientsfor
settingupfor newprocessesand
processramp upsalsofor
troubleshootingoutstanding
issuesonnetworks.
Co-ordinatingwithvendor’se.g.
telescopic,lacteal-lucent,Binna
tone,Beetle,Radiusetc.for
providingonsitesupportto
customer
.
Profile Experience:
Company Name:Gecko
Animation
Tenure : 25June 2011
Designation:Desktop Support
NetworkEngineer as well as
Admin
Duration: 28August 2012
Minor Project:Own Project
on Animation Software
Duties:
Workingon OwnSite all
WindowsInstallation
Router/ModemConfiguration.
Configure andTroubleshooting
all NetworkandHardware Issue
End to endresolutionof Network
faultswhichincludesHardware
or Software faults,connectivity
faultsetc.
All NetworkandHardware issue
has beenRectifyonly myside
because there isOnlyone person
handle all desire Networkand
DesktopProblemonlyMyself
Profile Experience:
Company Name:Aegis Pvt Ltd
Tenure : 7th
September2015
Designation:SeniorSupport EngineerTrainee
Duration: 8th
June2015
Minor Project:Tech Support
Duties
Workingon US basedISDN,PRILine withADSL
Router/ModemConfiguration.
Configurationandtroubleshootingof ADSL
Router/Modem.
Raise trouble ticketsin ECRMfor all network
incidents
End to endresolutionof Networkfaultswhich
includes Hardware orSoftware faults,
connectivityfaultsetc.
Communicationwithinternal &external
customers/Carrierinordertoresolve faults.
DNS/DHCP:Modificationandmaintains.
Providing supportrelatedtoconfiguration
routersof US Customer
Co-ordinatingwithclientsforsettingupfornew
processesandprocessrampups alsofor
troubleshootingoutstandingissueson
networks.
If customerDidn’trectifyhisIssue onlinesowe
needtotake all responsibilitiesthrew Remote
Desktopwe have Remote TollsLike –Tr-69,
Oasis,Know Max also
Profile Experience:
Company Name:CardioFitnessPvtLtd
Tenure : 1 July 2016
Designation:SeniorSupport EngineerTrainee
Duration: Till Working
Minor Project: It Administrator
Duties:
4. D
Declaration
I herebydeclare thatthe informationgivenabove istrue andcorrectto the bestof my knowledge.
Place:NewDelhi
Date: Name:Rampal Grewal
Workingon OwnSite all WindowsInstallation
Router/ModemConfiguration.
Configure andTroubleshootingall Networkand
Hardware Issue
End to endresolutionof Networkfaultswhich
includesHardware orSoftware faults,
connectivityfaultsetc.
All NetworkandHardware issue hasbeen
Rectifyonly myside because there isOnlyone
personhandle all desire NetworkandDesktop
ProblemonlyMyself
Directthe development,implementationand
administrationof all IT.
PerformProjectmanagementof ITinitiatives.
Ensure timelyandaccurate deliveryof
technologyproductsandservices.
Manage multiple areasof technologyand
multiple departments.
Oversee hiring,staffing,training,disciplining
and performance appraisals.
Preparationandmanagementof operatingand
capital budgets.
Oversee new systemfacilitation,currentsystem
enhancements
Manage internal/externalapplicationupgrades.
Define andimprove all systemandnetwork
operationsprocesses.
Negotiate contractswithmanufacturersforall
software,hardware andconsultingservices.
Create strategicgoalsandconvertto easily
implementedplans.
Manage external vendor’srelationshipsand
services.
My strengths:
Team Player
QuickLearner
Ambitious