2. CONTENTS
Introduction
Definition
Evolution of knowledge
Components of knowledge management
Process of knowledge management
Knowledge technology
Operations of KM
Knowledge portal in HP and Infosys
factors to make KM successful
Benefits of KM
Life of KM
Conclusion
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3. INTRODUCTION
This is an established discipline since 1991, KM includes courses
taught in the fields of business administration, information systems,
management, and library and information sciences. More recently,
other fields have started contributing to KM research, including
information and media, computer science, public health, and public
policy.
In 1999 the term personal knowledge management was introduced ;
it refers to the management of knowledge at the individual level.
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4. DEFINITION:
Knowledge management (KM) is the process of capturing,
developing, sharing, and effectively using organizational
knowledge. It refers to a multi-disciplinary approach to
achieving organizational objectives by making the best use of
knowledge.
KM is a bundle of processes consists creation, dissemination
and utilisation of knowledge.
It is an art of creating commercial value of intangible assets.
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13. BENEFITS OF KM:
I.Enabling better and faster decision making
II. Making it easy to find relevant information and resources
III. Reusing ideas, document and expertise
IV. Avoiding redundant effort
V. Avoid to make same mistake twice
VI. Taking the advantage of existing expertise and experience
VII. Communicating important information wisely and quickly
VIII. Making scarce expertise widely available
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14. LIFE OF KNOWLEDGE MANAGEMENT:
So KM is here to stay….
No. of article published on KM
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15. CONCLUSION:
Now the biggest challenge for an organisation is
innovation. We are living in a very disruptive and
transact environment. In this competitive era every
organisation showing their positive interest in knowledge
management. I think this will be an evergreen concept in
management having a vast undisclosed area which must
be addressed with proper research.
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