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Eliminating Misinformation and Doubt in Learning And Creating the Process of Discovery To Achieve Mastery Tim Adams  Chief Learning Officer & Co-Founder Brian Webster VP Client Solutions
Training Disconnect ,[object Object],[object Object],[object Object]
Disconnect  Food Manufacturer ,[object Object],[object Object],[object Object],[object Object]
Disconnect  Healthcare Organizations ,[object Object],[object Object],[object Object],[object Object],[object Object],1  HealthGrades, 2007;  2  Harvard medical study, 2006;  3  Nat’l Academy of Science, 2006;  4  Public Citizen, 2005;  5  Institute of Medicine, 2006
Why the disconnect? ,[object Object]
The Impact of Guessing ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why the disconnect? ,[object Object]
Format Makes a Difference ,[object Object],[object Object],[object Object],[object Object]
Why the disconnect? ,[object Object]
The Value of a Second Dimension ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Problem: Learning Effectiveness A score only tells you how many questions  someone answered correctly.  75% 100% 0%
The Problem: Learning Outcomes 100% 0% A score can’t detect guessing or doubt. This may be what they really know. 55% 75%
“ The 55/15 Rule ” ,[object Object],[object Object]
Knowledge Profile   A Better Indicator of Potential Performance Knowledge Learning Behavior Model tm Confidence Action No Action
What companies need is… ,[object Object],[object Object],[object Object],[object Object]
[object Object]
Case Study Results Healthcare Organization Adverse outcomes Minimized with CBL   Positive outcomes Maximized with CBL   Misinformation extraordinarily high among seasoned employees
Seminar Results on   Fair Labor Standards Act  Example of risk of  not  knowing Question :  A worker in a science laboratory supervises and manages a department with 10 other full-time employees. She makes all the decisions about whether to hire, to fire or to promote employees within her department, but she is not senior enough to make big decisions about the direction of the company. What must the company consider when determining if the employees is an exempt executive? 100  attendees in a conference 65%  were misinformed Fine for not following this statute:  $10,000 Potential fines among attendees:  $650,000
Tracking the Path to Mastery …  to eliminate potential errors resulting  from misinformation CBL identifies knowledge  quality of individuals …
Reporting Analytics GROUP PERFORMANCE Item analysis by  question   allows an organization… … to identify liabilities  before  they impact business objectives.
Confidence-Based Measurement   ,[object Object]
Confidence-Based Learning Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Intro Text: Link Text: Link URL: <Further Training Links> <Explanation> <Incorrect Answer 2> <Incorrect Answer 1> <Correct Answer> <Question Text> <Rich Media File> <Question Number> <Topic> <Module>up
[object Object],[object Object],[object Object],Learning Objective Training Content Test Databank Mapping Existing Training Start with…
[object Object],[object Object],[object Object],Learning Objective Training Content Test Databank Supporting Docs Mapping Existing Training Start with…
Mapping Existing Training Supporting Docs Testing Training Content Learning Objective Supporting Docs Test Databank Training Content Learning Objective Training Content Convert to CBL… Intro Text: Link Text: Link URL: <Further Training Links> <Explanation> <Incorrect Answer 2> <Incorrect Answer 1> <Correct Answer> <Question Text> <Rich Media File> <Question Number> <Topic> <Module>
Importance of confidence in measuring knowledge ,[object Object],[object Object],[object Object],[object Object],[object Object]
ADVANTAGES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SUMMARY   ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
THANK YOU! Tim Adams, CLO [email_address] Brian Webster, Vice President [email_address] www.Knowledge Factor.com 720-214-4874

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Kfi Innovation In Learning Presentation Sept 2007

  • 1. Eliminating Misinformation and Doubt in Learning And Creating the Process of Discovery To Achieve Mastery Tim Adams Chief Learning Officer & Co-Founder Brian Webster VP Client Solutions
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. The Problem: Learning Effectiveness A score only tells you how many questions someone answered correctly. 75% 100% 0%
  • 13. The Problem: Learning Outcomes 100% 0% A score can’t detect guessing or doubt. This may be what they really know. 55% 75%
  • 14.
  • 15. Knowledge Profile A Better Indicator of Potential Performance Knowledge Learning Behavior Model tm Confidence Action No Action
  • 16.
  • 17.
  • 18. Case Study Results Healthcare Organization Adverse outcomes Minimized with CBL Positive outcomes Maximized with CBL Misinformation extraordinarily high among seasoned employees
  • 19. Seminar Results on Fair Labor Standards Act Example of risk of not knowing Question : A worker in a science laboratory supervises and manages a department with 10 other full-time employees. She makes all the decisions about whether to hire, to fire or to promote employees within her department, but she is not senior enough to make big decisions about the direction of the company. What must the company consider when determining if the employees is an exempt executive? 100 attendees in a conference 65% were misinformed Fine for not following this statute: $10,000 Potential fines among attendees: $650,000
  • 20. Tracking the Path to Mastery … to eliminate potential errors resulting from misinformation CBL identifies knowledge quality of individuals …
  • 21. Reporting Analytics GROUP PERFORMANCE Item analysis by question allows an organization… … to identify liabilities before they impact business objectives.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. Mapping Existing Training Supporting Docs Testing Training Content Learning Objective Supporting Docs Test Databank Training Content Learning Objective Training Content Convert to CBL… Intro Text: Link Text: Link URL: <Further Training Links> <Explanation> <Incorrect Answer 2> <Incorrect Answer 1> <Correct Answer> <Question Text> <Rich Media File> <Question Number> <Topic> <Module>
  • 27.
  • 28.
  • 29.
  • 30.
  • 31. THANK YOU! Tim Adams, CLO [email_address] Brian Webster, Vice President [email_address] www.Knowledge Factor.com 720-214-4874