HOSPITAL NAME
A STEP TOWARDS CONTINUOUS QUALITY IMPROVEMENT
Quality indicators
1. BED OCCUPANCY RATE
2. LENGTH OF STAY
3. ICU BED OCCUPANCY RATE
4. RETURN TO ICU IN 48 HOURS
5. RETURN TO EMERGENCY WITHIN 72 HOURS WITH SAME COMPLAINT
6. MORTALITY RATE
7.ADVERSE DRUG REACTION RATE
8.BLOOD TRANSFUSION REACTION RATE
9.VENTILATOR ASSOCIATED PNEUMONIA RATE
10.CENTRAL LINE ASSOCIATED BLOOD STREAM INFECTION RATE
11.CATHETER ASSOCIATED URINARY TRACT INFECTION RATE
12.SURGICAL SITE INFECTION RATE
Quality indicators
13. ADVERSE ANAESTHESIA REACTION RATE
14.MODIFICATION OF ANAESTHESIA
15.EMPLOYEE ABSEENTISM RATE
16. EMPLOYEE ATTRITION RATE
17. EMPLOYEE PRE PROPHYLAXSIS RATE
18. PERCENTAGE OF MEDICAL RECORDS NOT HAVING SUMMARY
19. PERCENTAGE OF MEDICAL RECORDS HAVING INCOMPLETE/IMPROPER CONSENTS.
20. INCIDENCE OF BED SORE
BED OCCUPANCY RATE
BED OCCUPANCY RATE
Period No. of Inpatient Days in a given
Month
No. of Available bed days in
that Month
Bed Occupancy Rate
JULY 1427 1860 76.72
AUGUST 1329 1860 71.45
SEPTEMBER 1077 1860 57.90
Sample Size 100%
JULY AUGUST SEPTEMBER
0.00
20.00
40.00
60.00
80.00
100.00
76.72 71.45
57.90
BED OCCUPANCY RATE
Bed Occupancy
Rate
LENGTH OF STAY
AVERAGE LENGTH OF STAY
Period
No. of Patient Days in a Given
Month
No. of Discharges and Deaths in that
Month Average Length of Stay
JULY 1427 290 4.92
AUGUST 1329 275 4.83
SEPTEMBER 1077 271 3.97
Sample Size 100%
JULY AUGUST SEPTEMBER
0.00
1.00
2.00
3.00
4.00
5.00
6.00
AVERAGE LENGTH OF STAY
Average
Days
ICU BED UTILIZATION RATE
ICU BED UTILIZATION RATE
Period
No. OF BED UTILIZED
DAYS
No. Bed Days Available ICU Utilization Rate
JULY 121 310
39.03
AUGUST 242 310 78.6
SEPTEMBER 152 300 50.67
Sample Size 100%
JULY AUGUST SEPTEMBER
0
40
80
ICU UTILIZATION RATE
ICU UTILIZATION RATE
RETURN TO ICU IN 48 HOURS
RETURN TO ICU WITHIN 48 HOURS
Period No. of returns to ICU
within 48 hours
No. of discharge and transfer
from the ICU
Percentage of PT. Return to ICU
Within 48 Hours
JULY
1 121 8.26
AUGUST
0 242 0.00
SEPTEMBER
0 152 0.00
Sample Size 100%
JULY AUGUST SEPTEMBER
0.00
2.00
4.00
6.00
8.00
10.00
PERCENTAGE OF PT. RETURN TO ICU WITHIN 48 HOURS
Percentage
RCA-HYPERTENSION.CREATININE INCREASED.
CAPA-DOCUMENTATION TRAINING.
RETURN TO EMERGENCY WITHIN 72 HOURS WITH SAME COMPLAINT
RETURN TO EMERGENCY WITHIN 72 HOURS WITH SAME COMPLAINT
PERIOD No. OF RETURNS TO EMR WITHIN 72
HOURS
TOTAL No. OF PATIENT IN
EMR IN THAT MONTH
PERCENTAGE OF PT. RETURN
TO EMR WITHIN 72 HOURS
JULY 1 121 8.26
AUGUST 0 242 0.00
SEPTEMBER 0 152 0.00
Sample Size 100%
JULY AUGUST SEPTEMBER
0.00
1.00
2.00
3.00
4.00
5.00
6.00
7.00
8.00
9.00
PERCENTAGE OF PT. RETURN TO EMR WITHIN 72HOURS
Percentage
MORTALITY RATE
MORTALITY RATE
PERIOD No. OF DEATHS No. OF DICHARGES AND DEATHS MORTALITY RATE
JULY
8
290
2.76
AUGUST
4
275
1.45
SEPTEMBER
3
271
1.11
SAMPLE SIZE 100%
JULY AUGUST SEPTEMBER
0.00
0.50
1.00
1.50
2.00
2.50
3.00
MORTALITY RATE
Mortality Rate
ADVERSE DRUG REACTION RATE
ADVERSE DRUGS REACTION
PERIOD NO. OF ADR NO. OF DISCHARGES & DEATHS
PERCENTAGE OF ADVERSE DRUG
RECTION
JULY 1 290 0.34
AUGUST 0 275 0
SEPTEMBER 1 271 0.37
SAMPLE SIZE 100%
RCA-HIGH RISK MEDICINE
CAPA-MEDICINE STOP
JULY AUGUST SEPTEMBER
0
0.2
0.4
ADVERSE DRUG REACTION
ADVERSE DRUG
REACTION
BLOOD TRANSFUSION REACTION RATE
PERCENTAGE OF TRANSFUSION REACTIONS
Period
No. of Transfusion
Reaction No. of Units Transfused
Percentage of Transfusion
Reactions
JULY 1 90 1.1
AUGUST 1 107 0.93
SEPTEMBER 1 76 1.31
Sample Size 100%
JULY AUGUST SEPTEMBER
0
0.2
0.4
0.6
0.8
1
1.2
1.4
PERCENTAGE OF TRANSFUSION REACTIONS
Percentage
RCA-PATIENT GOT ANXIOUS ,WEAKNESS.
CAPA-PATIENT COUNCELLING,BT SLOW/STOP.
CATHTHTER ASSOCIATED UTI
CATHETER ASSOCIATED URINARY INFECTION RATE
Period No. of Urinary Catheter
Associated UTIs in a Month
No. of Urinary Catheter Days in
that Month
Catheter Associated Urinary Infection
Rate
JULY 1 69 14.49
AUGUST 1 41 24.39
SEPTEMBER 0 18 0.00
Sample Size 100%
JULY AUGUST SEPTEMBER
0.00
5.00
10.00
15.00
20.00
25.00
30.00
14.49
24.39
0.00
Catheter Associated
Urinary Infection Rate
CATHETER ASSOCIATED URINARY INFECTION RATE
RCA-HAND HYGIENE,CATHETER CARE NOT MAINTAINED.
CAPA-TRAINING OF STAFF FOR HAND HYGIENE AND BUNDLE CARE.
SURGICAL SITE INFECTION RATE
SURGICAL SITE INFECTION RATE
Period
No. of SSI in a month
No. of Surgery in that month SSI Rate Bench Mark
JULY
0 10 0.00
5%
AUGUST
0 8 0.00
5%
SEPTEMBER
0 7 0.00
5%
Sample Size 100%
JULY AUGUST SEPTEMBER
0.00
0.01
0.02
0.03
0.04
0.05
0.06
Bench Mark
Ventilator Associated Pneumonia
Rate
Central line associated blood stream infection
CENTRAL LINE ASSOCIATED BLOOD STREAM INFECTION RATE
Period
No. of CLABSI in that Month
No. of central line days in that
Month
CLABSI RATE Bench Mark
JULY
1 126 0.79
5%
AUGUST
1 98 1.02
5%
SEPTEMBER
0 7 0.00
5%
Sample Size 100%
JULY AUGUST SEPTEMBER
0.00
0.20
0.40
0.60
0.80
1.00
1.20
CENTRAL LINE ASSOCIATED BLOOD STREAM INFECTION RATE
CLABSI
RATE
RCA-HAND HYGIENE,CENTRAL LINE CARE NOT MAINTAINED.
CAPA-TRAINING OF STAFF FOR HAND HYGIENE AND BUNDLE CARE.
INCIDENCE OF BEDSORES
INCIDENCE OF BED SORE
Period
INCIDENCE OF
BEDSORE
TOTAL IPD DAYS IN
THAT MONTH BED SORE Rate Bench Mark
JULY 0 1427 0.00 5%
AUGUST 0 1329 0.00 5%
SEPTEMBER
0 1077 0.00
5%
Sample Size 100%
JULY AUGUST SEPTEMBER
0.00
0.01
0.02
0.03
0.04
0.05
0.06
Bench Mark
INCIDENCE OF BEDSORE
INCIDENCE OF BED SORE
VENTILATOR ASSOCIATED PNEUMONIA RATE
VENTILATOR ASSOCIATED PNEUMONIA RATE
Period
N. of ventilator associated pneumonia
in a month
N. of ventilator days in that month Ventilator Associated Pneumonia Rate Bench Mark
JULY
0 55 0.00
5%
AUGUST
0 18 0.00
5%
SEPTEMBER
0 10 0.00
5%
Sample Size 100%
JULY AUGUST SEPTEMBER
0.00
0.01
0.02
0.03
0.04
0.05
0.06
Bench Mark
Ventilator Associated Pneumonia
Rate
VENTILATOR ASSOCIATED PNEUMONIA RATE
MODIFICATION OF ANAESTHESIA PLAN
MODIFICATION OF ANAESTHESIA PLAN
Period NO. OFMODI.ANAESTHESIA IN
THAT MONTH
No. of SURGERY IN THAT MONTH RATE OF AAE
JULY 0 10 0.00
AUGUST 0 8 0.00
SEPTEMBER 0 7 0.00
Sample Size 100%
JULY AUGUST SEPTEMBER
0
0.2
0.4
0.6
0.8
1
MODIFICATION OF ANAESTHESIA PLAN
MODIFICATION OF
ANAESTHESIA PLAN
Linear (MODIFICATION
OF ANAESTHESIA
PLAN)
ADVERSE ANAESTHESIA EVENT
ADVERSE ANAESTHESIA EVENT
Period No. of ADVERSE EVENTS HAPPEN
TOTAL PAT.UNDERWENT
ANAESTHESIA Percentage of AAE
JULY 0 10 0
AUGUST 0 8 0
SEPTEMBER 0 7 0.00
Sample Size 100%
JULY AUGUST SEPTEMBER
0
0.2
0.4
0.6
0.8
1
Percentage
MEDICAL RECORD NOT HAVING DISCHARGE SUMMARY
RCA=HUMAN ERROR
CAPA-STRICT ORDERS GIVEN TO MRD TECH. TO NOT TAKE FILES FROM STAFF WITHOUT DISCHARGE SUMMARY.
MEDICAL RECORD NOT HAVING DISCHARGE SUMMARY
Period
Total No. MR WITHOUT
DISCHARGE SUMMARY
Total n. of IPD FILES PERCENTAGE OF MEDICAL RECORD
WITHOUT DISCHARGE SUMMARY
Bench Mark
JULY 4 290 13.79 5
AUGUST 3 275 10.91 5
SEPTEMBER 0 271 0 5
Sample Size 100%
JULY AUGUST SEPTEMBER
0
5
10
15
PERCENTAGE OF RECORD
WITHOUT DISCHARGE
SUMMARY
BENCHMARK
MEDICAL RECORD WITH INCOMPLETE/IMPROPER CONSENT
RCA- STAFF DID NOT TAKE SIGNS OF WITNESS AND PATIENT SIGNATURE.
CAPA-MO AND CLINICAL ASSISSTANT ASKED TO RECHECK THE CONSENTS.
MEDICAL RECORD HAVING IMPROPER CONSENT
Period
Total No. MR HAVING
IMPROPER CONSENT
Total n. of IPD FILES PERCENTAGE OF MEDICAL
RECORD HAVING IMPROPER
CONSENT
Bench Mark
JULY 3 290 10.34 5
AUGUST 2 275 7.27 5
SEPTEMBER 1 271 3.69 5
Sample Size 100%
JULY SEPTEMBER Category 3
0
2
4
6
8
10
12
MR WITH INCOMPLETE
CONSENT
BENCHMARK
EMPLOYEE ATTRITION RATE
EMPLOYEE ATTRITION RATE
Period N. of STAFF LEFT IN THAT MONTH TOTAL NO OF STAFF EMP.ATTRITION RATE
JULY
0
113
0.00
AUGUST
2
113
1.77
SEPTEMBER
1
113
0.88
Sample Size 100%
JULY AUGUST SEPTEMBER
0
1
2
EMP.ATTRITION RATE
EMP.ATTRITION RATE
RE INTUBATION RATE
EMPLOYEE PRE PROPHYLAXSIS RATE
Period NO. OF PATIENT REINTUBATED TOTAL NO OF PATIENT INTUBATED REINTUBATION RATE
JULY
0
12
0
AUGUST 0 10 0
SEPTEMBER 0 6 0
Sample Size 100%
JULY AUGUST SEPTEMBER
0
0.2
0.4
0.6
0.8
1
REINTUBATION RATE
REINTUBATION RATE
EMPLOYEE ABSENTEESIM RATE
RCA-UNKNOWN REASON
CAPA-NEW RULE INTRODUCED TO TAKE FINE FROM STAFF IN CASE OF LEAVE WITHOUT APPROVAL.
EMPLOYEE ABSENTEESIM RATE
Period N. of STAFF ABSENT WITHOUT LEAVE TOTAL NO OF STAFF EMP.ABSENTEESIM RATE
JULY 5 113 4.40
AUGUST 7 113 6.19
SEPTEMBER 3 113 2.65
Sample Size 100%
JULY AUGUST SEPTEMBER
0
1
2
3
4
5
6
7
EMP.ABSENTEEISM RATE
BENCHMARK
THANK YOU

KEY PERFORMANCE INDICATORS DATA PPT HOS.

  • 1.
    HOSPITAL NAME A STEPTOWARDS CONTINUOUS QUALITY IMPROVEMENT
  • 2.
    Quality indicators 1. BEDOCCUPANCY RATE 2. LENGTH OF STAY 3. ICU BED OCCUPANCY RATE 4. RETURN TO ICU IN 48 HOURS 5. RETURN TO EMERGENCY WITHIN 72 HOURS WITH SAME COMPLAINT 6. MORTALITY RATE 7.ADVERSE DRUG REACTION RATE 8.BLOOD TRANSFUSION REACTION RATE 9.VENTILATOR ASSOCIATED PNEUMONIA RATE 10.CENTRAL LINE ASSOCIATED BLOOD STREAM INFECTION RATE 11.CATHETER ASSOCIATED URINARY TRACT INFECTION RATE 12.SURGICAL SITE INFECTION RATE
  • 3.
    Quality indicators 13. ADVERSEANAESTHESIA REACTION RATE 14.MODIFICATION OF ANAESTHESIA 15.EMPLOYEE ABSEENTISM RATE 16. EMPLOYEE ATTRITION RATE 17. EMPLOYEE PRE PROPHYLAXSIS RATE 18. PERCENTAGE OF MEDICAL RECORDS NOT HAVING SUMMARY 19. PERCENTAGE OF MEDICAL RECORDS HAVING INCOMPLETE/IMPROPER CONSENTS. 20. INCIDENCE OF BED SORE
  • 4.
    BED OCCUPANCY RATE BEDOCCUPANCY RATE Period No. of Inpatient Days in a given Month No. of Available bed days in that Month Bed Occupancy Rate JULY 1427 1860 76.72 AUGUST 1329 1860 71.45 SEPTEMBER 1077 1860 57.90 Sample Size 100% JULY AUGUST SEPTEMBER 0.00 20.00 40.00 60.00 80.00 100.00 76.72 71.45 57.90 BED OCCUPANCY RATE Bed Occupancy Rate
  • 5.
    LENGTH OF STAY AVERAGELENGTH OF STAY Period No. of Patient Days in a Given Month No. of Discharges and Deaths in that Month Average Length of Stay JULY 1427 290 4.92 AUGUST 1329 275 4.83 SEPTEMBER 1077 271 3.97 Sample Size 100% JULY AUGUST SEPTEMBER 0.00 1.00 2.00 3.00 4.00 5.00 6.00 AVERAGE LENGTH OF STAY Average Days
  • 6.
    ICU BED UTILIZATIONRATE ICU BED UTILIZATION RATE Period No. OF BED UTILIZED DAYS No. Bed Days Available ICU Utilization Rate JULY 121 310 39.03 AUGUST 242 310 78.6 SEPTEMBER 152 300 50.67 Sample Size 100% JULY AUGUST SEPTEMBER 0 40 80 ICU UTILIZATION RATE ICU UTILIZATION RATE
  • 7.
    RETURN TO ICUIN 48 HOURS RETURN TO ICU WITHIN 48 HOURS Period No. of returns to ICU within 48 hours No. of discharge and transfer from the ICU Percentage of PT. Return to ICU Within 48 Hours JULY 1 121 8.26 AUGUST 0 242 0.00 SEPTEMBER 0 152 0.00 Sample Size 100% JULY AUGUST SEPTEMBER 0.00 2.00 4.00 6.00 8.00 10.00 PERCENTAGE OF PT. RETURN TO ICU WITHIN 48 HOURS Percentage RCA-HYPERTENSION.CREATININE INCREASED. CAPA-DOCUMENTATION TRAINING.
  • 8.
    RETURN TO EMERGENCYWITHIN 72 HOURS WITH SAME COMPLAINT RETURN TO EMERGENCY WITHIN 72 HOURS WITH SAME COMPLAINT PERIOD No. OF RETURNS TO EMR WITHIN 72 HOURS TOTAL No. OF PATIENT IN EMR IN THAT MONTH PERCENTAGE OF PT. RETURN TO EMR WITHIN 72 HOURS JULY 1 121 8.26 AUGUST 0 242 0.00 SEPTEMBER 0 152 0.00 Sample Size 100% JULY AUGUST SEPTEMBER 0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00 8.00 9.00 PERCENTAGE OF PT. RETURN TO EMR WITHIN 72HOURS Percentage
  • 9.
    MORTALITY RATE MORTALITY RATE PERIODNo. OF DEATHS No. OF DICHARGES AND DEATHS MORTALITY RATE JULY 8 290 2.76 AUGUST 4 275 1.45 SEPTEMBER 3 271 1.11 SAMPLE SIZE 100% JULY AUGUST SEPTEMBER 0.00 0.50 1.00 1.50 2.00 2.50 3.00 MORTALITY RATE Mortality Rate
  • 10.
    ADVERSE DRUG REACTIONRATE ADVERSE DRUGS REACTION PERIOD NO. OF ADR NO. OF DISCHARGES & DEATHS PERCENTAGE OF ADVERSE DRUG RECTION JULY 1 290 0.34 AUGUST 0 275 0 SEPTEMBER 1 271 0.37 SAMPLE SIZE 100% RCA-HIGH RISK MEDICINE CAPA-MEDICINE STOP JULY AUGUST SEPTEMBER 0 0.2 0.4 ADVERSE DRUG REACTION ADVERSE DRUG REACTION
  • 11.
    BLOOD TRANSFUSION REACTIONRATE PERCENTAGE OF TRANSFUSION REACTIONS Period No. of Transfusion Reaction No. of Units Transfused Percentage of Transfusion Reactions JULY 1 90 1.1 AUGUST 1 107 0.93 SEPTEMBER 1 76 1.31 Sample Size 100% JULY AUGUST SEPTEMBER 0 0.2 0.4 0.6 0.8 1 1.2 1.4 PERCENTAGE OF TRANSFUSION REACTIONS Percentage RCA-PATIENT GOT ANXIOUS ,WEAKNESS. CAPA-PATIENT COUNCELLING,BT SLOW/STOP.
  • 12.
    CATHTHTER ASSOCIATED UTI CATHETERASSOCIATED URINARY INFECTION RATE Period No. of Urinary Catheter Associated UTIs in a Month No. of Urinary Catheter Days in that Month Catheter Associated Urinary Infection Rate JULY 1 69 14.49 AUGUST 1 41 24.39 SEPTEMBER 0 18 0.00 Sample Size 100% JULY AUGUST SEPTEMBER 0.00 5.00 10.00 15.00 20.00 25.00 30.00 14.49 24.39 0.00 Catheter Associated Urinary Infection Rate CATHETER ASSOCIATED URINARY INFECTION RATE RCA-HAND HYGIENE,CATHETER CARE NOT MAINTAINED. CAPA-TRAINING OF STAFF FOR HAND HYGIENE AND BUNDLE CARE.
  • 13.
    SURGICAL SITE INFECTIONRATE SURGICAL SITE INFECTION RATE Period No. of SSI in a month No. of Surgery in that month SSI Rate Bench Mark JULY 0 10 0.00 5% AUGUST 0 8 0.00 5% SEPTEMBER 0 7 0.00 5% Sample Size 100% JULY AUGUST SEPTEMBER 0.00 0.01 0.02 0.03 0.04 0.05 0.06 Bench Mark Ventilator Associated Pneumonia Rate
  • 14.
    Central line associatedblood stream infection CENTRAL LINE ASSOCIATED BLOOD STREAM INFECTION RATE Period No. of CLABSI in that Month No. of central line days in that Month CLABSI RATE Bench Mark JULY 1 126 0.79 5% AUGUST 1 98 1.02 5% SEPTEMBER 0 7 0.00 5% Sample Size 100% JULY AUGUST SEPTEMBER 0.00 0.20 0.40 0.60 0.80 1.00 1.20 CENTRAL LINE ASSOCIATED BLOOD STREAM INFECTION RATE CLABSI RATE RCA-HAND HYGIENE,CENTRAL LINE CARE NOT MAINTAINED. CAPA-TRAINING OF STAFF FOR HAND HYGIENE AND BUNDLE CARE.
  • 15.
    INCIDENCE OF BEDSORES INCIDENCEOF BED SORE Period INCIDENCE OF BEDSORE TOTAL IPD DAYS IN THAT MONTH BED SORE Rate Bench Mark JULY 0 1427 0.00 5% AUGUST 0 1329 0.00 5% SEPTEMBER 0 1077 0.00 5% Sample Size 100% JULY AUGUST SEPTEMBER 0.00 0.01 0.02 0.03 0.04 0.05 0.06 Bench Mark INCIDENCE OF BEDSORE INCIDENCE OF BED SORE
  • 16.
    VENTILATOR ASSOCIATED PNEUMONIARATE VENTILATOR ASSOCIATED PNEUMONIA RATE Period N. of ventilator associated pneumonia in a month N. of ventilator days in that month Ventilator Associated Pneumonia Rate Bench Mark JULY 0 55 0.00 5% AUGUST 0 18 0.00 5% SEPTEMBER 0 10 0.00 5% Sample Size 100% JULY AUGUST SEPTEMBER 0.00 0.01 0.02 0.03 0.04 0.05 0.06 Bench Mark Ventilator Associated Pneumonia Rate VENTILATOR ASSOCIATED PNEUMONIA RATE
  • 17.
    MODIFICATION OF ANAESTHESIAPLAN MODIFICATION OF ANAESTHESIA PLAN Period NO. OFMODI.ANAESTHESIA IN THAT MONTH No. of SURGERY IN THAT MONTH RATE OF AAE JULY 0 10 0.00 AUGUST 0 8 0.00 SEPTEMBER 0 7 0.00 Sample Size 100% JULY AUGUST SEPTEMBER 0 0.2 0.4 0.6 0.8 1 MODIFICATION OF ANAESTHESIA PLAN MODIFICATION OF ANAESTHESIA PLAN Linear (MODIFICATION OF ANAESTHESIA PLAN)
  • 18.
    ADVERSE ANAESTHESIA EVENT ADVERSEANAESTHESIA EVENT Period No. of ADVERSE EVENTS HAPPEN TOTAL PAT.UNDERWENT ANAESTHESIA Percentage of AAE JULY 0 10 0 AUGUST 0 8 0 SEPTEMBER 0 7 0.00 Sample Size 100% JULY AUGUST SEPTEMBER 0 0.2 0.4 0.6 0.8 1 Percentage
  • 19.
    MEDICAL RECORD NOTHAVING DISCHARGE SUMMARY RCA=HUMAN ERROR CAPA-STRICT ORDERS GIVEN TO MRD TECH. TO NOT TAKE FILES FROM STAFF WITHOUT DISCHARGE SUMMARY. MEDICAL RECORD NOT HAVING DISCHARGE SUMMARY Period Total No. MR WITHOUT DISCHARGE SUMMARY Total n. of IPD FILES PERCENTAGE OF MEDICAL RECORD WITHOUT DISCHARGE SUMMARY Bench Mark JULY 4 290 13.79 5 AUGUST 3 275 10.91 5 SEPTEMBER 0 271 0 5 Sample Size 100% JULY AUGUST SEPTEMBER 0 5 10 15 PERCENTAGE OF RECORD WITHOUT DISCHARGE SUMMARY BENCHMARK
  • 20.
    MEDICAL RECORD WITHINCOMPLETE/IMPROPER CONSENT RCA- STAFF DID NOT TAKE SIGNS OF WITNESS AND PATIENT SIGNATURE. CAPA-MO AND CLINICAL ASSISSTANT ASKED TO RECHECK THE CONSENTS. MEDICAL RECORD HAVING IMPROPER CONSENT Period Total No. MR HAVING IMPROPER CONSENT Total n. of IPD FILES PERCENTAGE OF MEDICAL RECORD HAVING IMPROPER CONSENT Bench Mark JULY 3 290 10.34 5 AUGUST 2 275 7.27 5 SEPTEMBER 1 271 3.69 5 Sample Size 100% JULY SEPTEMBER Category 3 0 2 4 6 8 10 12 MR WITH INCOMPLETE CONSENT BENCHMARK
  • 21.
    EMPLOYEE ATTRITION RATE EMPLOYEEATTRITION RATE Period N. of STAFF LEFT IN THAT MONTH TOTAL NO OF STAFF EMP.ATTRITION RATE JULY 0 113 0.00 AUGUST 2 113 1.77 SEPTEMBER 1 113 0.88 Sample Size 100% JULY AUGUST SEPTEMBER 0 1 2 EMP.ATTRITION RATE EMP.ATTRITION RATE
  • 22.
    RE INTUBATION RATE EMPLOYEEPRE PROPHYLAXSIS RATE Period NO. OF PATIENT REINTUBATED TOTAL NO OF PATIENT INTUBATED REINTUBATION RATE JULY 0 12 0 AUGUST 0 10 0 SEPTEMBER 0 6 0 Sample Size 100% JULY AUGUST SEPTEMBER 0 0.2 0.4 0.6 0.8 1 REINTUBATION RATE REINTUBATION RATE
  • 23.
    EMPLOYEE ABSENTEESIM RATE RCA-UNKNOWNREASON CAPA-NEW RULE INTRODUCED TO TAKE FINE FROM STAFF IN CASE OF LEAVE WITHOUT APPROVAL. EMPLOYEE ABSENTEESIM RATE Period N. of STAFF ABSENT WITHOUT LEAVE TOTAL NO OF STAFF EMP.ABSENTEESIM RATE JULY 5 113 4.40 AUGUST 7 113 6.19 SEPTEMBER 3 113 2.65 Sample Size 100% JULY AUGUST SEPTEMBER 0 1 2 3 4 5 6 7 EMP.ABSENTEEISM RATE BENCHMARK
  • 24.