SlideShare a Scribd company logo
co-driving digital strategy.
© Randstad Group1
||
•about Randstad.
2
about Randstad.
tech & touch.
human forward.
© Randstad Group
||© Randstad Group 3
| 4© Randstad Group
our matching process.
|© Randstad Group 5
detailed end-to-end journeys
defined drivers of satisfaction
through scientific analysis
continuously measure the
drivers of satisfaction
create ‘delight’ in the branches
our touch.
|
our tech.
6© Randstad Group
focusproofexperiment
scale up
robotic process automation.
RPA.
© Randstad Group7
|© Randstad Group 8
• we know our processes in detail through RWoW (Randstad Way of Working)
• we serve each other and our clients by sharing knowledge cross departments
• we trust our people to help out their own and other departments
• we strive for perfection by delivering quality, on time in full, each time
• we are not just looking to reduce costs, we invest in new competencies
shaping the world of work.
| 9
control
credit management
invoicing
accounting
legal
building & facilities
it
business administration
hr
center of
excellence
CoE in the
lead
SMEs in
the lead
© Randstad Group
our lilypad.
© Randstad Group 10| 10
start RPA in Belgium:
BIC, IT, accounting
3 week training (ISG)
3 month PoCs (closing, reporting)
end
2014
Oct
2016
Jan
2017
May
2017
Oct
2017
Apr
2018
international
RPA awareness
and research
PoCs validated
train the trainer
from virtual machines to Citrix
first group of SMEs trained:
business administration
accounting (manually)
credit management (control room)
second group of SMEs trained:
business administration
payroll (SME selection)
invoicing
our journey.
||
• involve IT immediately
• get a certified consultant
• Citrix can be challenging
• select the right SMEs
• running tasks manually vs. scheduling them
• global cooperation possible: control room in the US and weekly calls to share knowledge
• ROI is clear but never clear
• RPA is not the holy grail
11© Randstad Group
our key learnings.
||
• manual journal entries
• recurring bookings
• VAT checks
• social security checks
• unreconciled cash
• data uploads
• recurring reporting
and now ... working down the checklist
12© Randstad Group
our accounting automations.
|
questions?
human forward.
Kenneth Claeyssens.
© Randstad Group 13

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Kenneth Claeyssens - Randstad

  • 2. || •about Randstad. 2 about Randstad. tech & touch. human forward. © Randstad Group
  • 4. | 4© Randstad Group our matching process.
  • 5. |© Randstad Group 5 detailed end-to-end journeys defined drivers of satisfaction through scientific analysis continuously measure the drivers of satisfaction create ‘delight’ in the branches our touch.
  • 6. | our tech. 6© Randstad Group focusproofexperiment scale up
  • 8. |© Randstad Group 8 • we know our processes in detail through RWoW (Randstad Way of Working) • we serve each other and our clients by sharing knowledge cross departments • we trust our people to help out their own and other departments • we strive for perfection by delivering quality, on time in full, each time • we are not just looking to reduce costs, we invest in new competencies shaping the world of work.
  • 9. | 9 control credit management invoicing accounting legal building & facilities it business administration hr center of excellence CoE in the lead SMEs in the lead © Randstad Group our lilypad.
  • 10. © Randstad Group 10| 10 start RPA in Belgium: BIC, IT, accounting 3 week training (ISG) 3 month PoCs (closing, reporting) end 2014 Oct 2016 Jan 2017 May 2017 Oct 2017 Apr 2018 international RPA awareness and research PoCs validated train the trainer from virtual machines to Citrix first group of SMEs trained: business administration accounting (manually) credit management (control room) second group of SMEs trained: business administration payroll (SME selection) invoicing our journey.
  • 11. || • involve IT immediately • get a certified consultant • Citrix can be challenging • select the right SMEs • running tasks manually vs. scheduling them • global cooperation possible: control room in the US and weekly calls to share knowledge • ROI is clear but never clear • RPA is not the holy grail 11© Randstad Group our key learnings.
  • 12. || • manual journal entries • recurring bookings • VAT checks • social security checks • unreconciled cash • data uploads • recurring reporting and now ... working down the checklist 12© Randstad Group our accounting automations.