The document is a curriculum vitae for Katie Wallis. It summarizes her work experience in packaging and customer service roles over the past 13 years, including her current role as a Project Manager at Kraft Foods ANZ since 2011. Previously she worked at IMS Group and held roles with increasing responsibility at several other companies in the UK. The CV highlights her skills in project management, customer satisfaction, and team leadership.
Klitos Demou has over 15 years of experience in operations, warehouse management, and SAP implementation, most recently as an SAP B1 consultant. He has a strong background in business administration and marketing and seeks a position where he can utilize his skills in team leadership, strategic planning, and process improvement. His career has spanned roles in sales, operations supervision, and internships at global companies.
The document summarizes PACK & SEND's 2014 annual conference held in Melbourne, Australia. It discusses the various speakers and presentations over the course of the weekend conference, including talks on marketing, innovation, customer service, and growth. It highlights the announcement of PACK & SEND Milton being named Franchisee of the Year for 2014/2015. The conference aimed to motivate franchisees and provide takeaways to help franchisees improve their businesses through networking and learning from each other and guest speakers.
Ashley Moon has over 20 years of experience in business development, account management, and packaging development. She currently manages various websites, social media, SEO, and online advertising as part of her role at Daleream Limited. Previously, she brought in over £250,000 in new business as an Account Manager at DisplayPak Limited. She also successfully retained all customers during competitive challenges at Springfield Solutions Limited. Moon holds a packaging technology diploma and enjoys family time and involvement in youth sports in her community.
The individual describes themselves as highly motivated, reliable, organized, and a good communicator. They have experience leading teams and achieving organizational goals through their leadership abilities. Their career has included roles in toolmaking, sales management, and executive directorship of a manufacturing company with responsibilities including finance, production, quality control, and IT.
Helen has over 17 years of experience in business development and sales management in the construction materials industry. She has a proven track record of growing businesses, developing new products, and building strong client relationships. Her skills include strategic planning, marketing, product development, and team leadership. Currently she works as an independent business development consultant for two drainage companies.
Underpinning Nuprint's reputation as an innovator is their dedication to meeting customer needs and investing in new technologies. Formed in 1984, Nuprint has grown from a small label printer to a leader in the Irish design and print industry, doubling their business through an investment program and enhanced capabilities. Nuprint focuses on developing their employees' skills to provide excellent service and high quality work to customers in food, drink, and other industries across the world.
Adam Freebody has over 15 years of experience in business development, sales, training and management roles. He holds qualifications in business administration, retail and training and assessment. Currently he works as a School Pathway Specialist helping students identify education and career pathways. Previously he has held roles as a National Business Development Manager, Employment Consultant and various management roles in retail. He seeks new opportunities to utilize his leadership, communication and customer service skills.
Anthony Paskins is seeking employment and has over 15 years of experience in retail management, customer service and produce roles. He has held positions such as Produce/Longlife Manager, Assistant Store Manager and Duty Manager. He demonstrates the ability to work independently and as part of a team, rebuild departments, and achieve sales targets. He has a driver's license and certificates in retail management, food safety, and first aid. Personal references are available.
Klitos Demou has over 15 years of experience in operations, warehouse management, and SAP implementation, most recently as an SAP B1 consultant. He has a strong background in business administration and marketing and seeks a position where he can utilize his skills in team leadership, strategic planning, and process improvement. His career has spanned roles in sales, operations supervision, and internships at global companies.
The document summarizes PACK & SEND's 2014 annual conference held in Melbourne, Australia. It discusses the various speakers and presentations over the course of the weekend conference, including talks on marketing, innovation, customer service, and growth. It highlights the announcement of PACK & SEND Milton being named Franchisee of the Year for 2014/2015. The conference aimed to motivate franchisees and provide takeaways to help franchisees improve their businesses through networking and learning from each other and guest speakers.
Ashley Moon has over 20 years of experience in business development, account management, and packaging development. She currently manages various websites, social media, SEO, and online advertising as part of her role at Daleream Limited. Previously, she brought in over £250,000 in new business as an Account Manager at DisplayPak Limited. She also successfully retained all customers during competitive challenges at Springfield Solutions Limited. Moon holds a packaging technology diploma and enjoys family time and involvement in youth sports in her community.
The individual describes themselves as highly motivated, reliable, organized, and a good communicator. They have experience leading teams and achieving organizational goals through their leadership abilities. Their career has included roles in toolmaking, sales management, and executive directorship of a manufacturing company with responsibilities including finance, production, quality control, and IT.
Helen has over 17 years of experience in business development and sales management in the construction materials industry. She has a proven track record of growing businesses, developing new products, and building strong client relationships. Her skills include strategic planning, marketing, product development, and team leadership. Currently she works as an independent business development consultant for two drainage companies.
Underpinning Nuprint's reputation as an innovator is their dedication to meeting customer needs and investing in new technologies. Formed in 1984, Nuprint has grown from a small label printer to a leader in the Irish design and print industry, doubling their business through an investment program and enhanced capabilities. Nuprint focuses on developing their employees' skills to provide excellent service and high quality work to customers in food, drink, and other industries across the world.
Adam Freebody has over 15 years of experience in business development, sales, training and management roles. He holds qualifications in business administration, retail and training and assessment. Currently he works as a School Pathway Specialist helping students identify education and career pathways. Previously he has held roles as a National Business Development Manager, Employment Consultant and various management roles in retail. He seeks new opportunities to utilize his leadership, communication and customer service skills.
Anthony Paskins is seeking employment and has over 15 years of experience in retail management, customer service and produce roles. He has held positions such as Produce/Longlife Manager, Assistant Store Manager and Duty Manager. He demonstrates the ability to work independently and as part of a team, rebuild departments, and achieve sales targets. He has a driver's license and certificates in retail management, food safety, and first aid. Personal references are available.
The document discusses Chartwell Consulting's approach to improving production planning and efficiency. It provides six simple rules for effective production planning: 1) Schedule full use of bottleneck processes; 2) List jobs in order of production priority; 3) Fix a period where no plan changes are allowed; 4) Schedule shared with all areas; 5) Track progress of non-bottleneck areas; 6) Log reasons for failures to achieve plan. Chartwell aims to deliver large increases in performance and productivity through challenging the status quo with data-driven methods.
This document provides information on Craig Michael Anderson, a 27-year-old South African male seeking a permanent position as a commercial print mid-senior graphic designer. It details his 7 years of experience, education credentials, technical skills in design software like Adobe and Corel products, prepress and printing process experience, and employment history at various graphic design and printing firms in South Africa since 2008.
This document summarizes the experience and qualifications of Emmett Woods. He has over 5 years of experience in retail management, including managing grocery departments and off-license operations at Dunnes Stores. Prior to that, he worked as a store assistant at Aldi and a forklift operator at Fyffes Fruit Importers. Emmett Woods has strong communication, organizational, and computer skills developed over his career. He also has relevant certifications including a forklift license and ECDL.
Kirsty McAllister is an experienced Operations Manager within the automotive industry with over 11 years of experience. She has progressed in her career, taking on roles of increasing responsibility including Customer Service Executive, Team Manager, and her current role as Operations Manager. She is passionate about meeting and exceeding KPIs and has a proven track record of developing teams and improving customer satisfaction metrics.
Bonggayon is a 15-year-old company that offers various marketing, branding, and communication services including graphic design, printing, promotional products, events management, interior and exterior design, and security systems. It prides itself on high quality work, competitive prices, and excellent customer service. Bonggayon's team of skilled professionals works to understand each client's unique needs and help them achieve their business goals through creative solutions.
Freshmoon intro-shrink sleeve label supplier in ChinaTao Dong
We are professional manufacturer in package printing industry. Our main products are shrink sleeve labels ,roll-fed labels, capsules for wine/olive oil.
60 workers,10000㎡ workshop,19 years experience, ISO certificated, one hour reach Qingdao port, this is how we keep high quality and reliable cooperation for domestic and oversea valued clients.
For more info ,Please check on http://freshmoonpackaging.com
Andrew Jeans has over 20 years of experience in retail management and sales, currently working as a Regional Business Development Manager for Cruise sales at Thomson Holidays. He has a proven track record of exceeding sales targets, developing high-performing teams, and innovating new strategies. In his spare time, he enjoys spending time with his family, watching and playing football, and traveling.
This document is a resume for Adam Ratchford. It summarizes his work experience including his current role as a Deputy Manager at Tesco Express where he oversees 25 employees. Previous roles include being a Team Leader and Graphic Designer. His skills include excellent communication, attention to detail, being computer literate, working independently, and thriving under pressure. He has a BA in Graphic Design and worked in that field before moving to retail management roles at Tesco.
IC Resources is a recruitment firm specializing in software, semiconductors, electronics, and engineering. Their vision is to be the leading global recruitment partner for technology. They have over 500 combined years of industry experience among their 50 consultants. Their values include intelligence, innovation, integrity, intensity, and inspiration. They aim to build long-term relationships between clients, candidates, and colleagues through dedicated recruitment efforts.
IC Resources is the recognised recruitment partner to the global technology community. Our team of 50 consultants offers more than 500 years of industry and specialist recruitment experience in the Software, Semiconductor, Electronics, Engineering and Creative Digital arenas.
Charles Elliott Harris is a British student currently studying Construction Management at Leeds Metropolitan University. He has work experience in various construction roles including with Carillion, Persimmon Homes, and Structural Design Partnership. During his placement year, he gained experience in design, build, and maintenance working for Sitec Building & Maintenance Ltd in roles such as estimating, tendering, and site management. In addition to construction, he has worked in customer service and stock roles and as a self-employed gardener to gain diverse work experience.
Markus John Flynn has over 10 years of experience as the director of his own property maintenance and renovation business, Perfect Properties. He has a degree in construction management and commerce. He has strong administration, communication, and organization skills developed through managing multiple projects simultaneously and a team of employees. He is proficient in MYOB, Microsoft Office, and understands employment, taxation, and building regulations.
C&C Gleeson is an Irish drinks company with over 1,000 employees. It owns several beer, cider and soft drink brands including Bulmers cider. Bulmers has seen declining sales and market share in recent years due to increased competition from brands like Orchard Thieves cider and poor weather impacting cider sales. This poses a significant problem for C&C Gleeson as Bulmers accounts for a third of its profits. To address this, C&C Gleeson conducted market research on younger consumers to understand how to make Bulmers relevant again to this key demographic and revive the brand's performance.
This document is a resume for Nick Mahoney that outlines his professional experience and education. It summarizes that he currently works as a Team Manager at Lloyds Bank where he is responsible for his team's performance and hitting targets. Previously he worked in several customer service and sales roles for companies like Conduit UK, Privilege, and Lloyds Bank. He demonstrates strengths in leadership, coaching, problem-solving, adaptability, and consistently meeting or exceeding targets. His education includes a 2:2 BA in Media Practice from the University of Glamorgan and various GCSE and A-Level qualifications.
Paul Eldridge is seeking a new role and has over 20 years of experience in retail management and customer service roles. He has a proven track record of exceeding sales targets and delivering excellent customer service. His most recent role was as a Customer Service Leader/Retail Manager for World Duty Free where he was responsible for managing a team and ensuring outstanding customer service.
Someran Gohain Phukan is an ambitious and hardworking individual with over 5 years of experience in customer service and sales roles. He has worked for various companies such as Vivo Smartphones, Gionee Mobiles, Sargam Ventures Pvt Ltd, Tata Business Support Services Pvt Ltd, and VS Global Vision Ltd in roles involving customer relationship management, sales, and project management. Phukan is skilled in areas such as communication, organization, initiative, and learning new concepts quickly. He holds qualifications including a PGDCA in computer applications.
Mark Denenfeld is a 31-year-old father and husband looking for a new challenge. He currently works as a customer care advisor for Boots Plc, handling various customer queries. He has taken on projects involving spreadsheets and training systems. Previously he worked at GasboxDMG in customer service and sales roles on banking and other projects until the company went into administration. He also worked at United Parcel Service in preferred customer service and was promoted to team leader in the main call center. He has A-Levels in IT and communications and various GCSEs. He is confident, enjoys challenges and working in a team.
Craig has over 11 years of recruitment experience in the UK sales market and has been the top sales performer at Genesis for 3 1/2 years. He enjoys mentoring new talent and helping them flourish in their roles. Craig specializes in recruiting for IT sales and technical roles and has strong relationships with leading IT companies. In his personal life, he enjoys traveling, hiking, and spending time with his wife and young daughter.
Craig has over 11 years of recruitment experience in the UK sales market and has been the top sales performer at Genesis for the past 3 1/2 years. He enjoys mentoring new talent and helping people grow in their careers. Craig specializes in recruiting for IT sales and technical roles and has strong relationships with leading IT companies. In his personal life, he enjoys traveling, hiking, and spending time with his wife and young daughter.
Someran Gohain Phukan has over 5 years of experience in customer service, sales, and IT training roles. He has worked for companies like NIIT Yuva Jyoti Ltd., Vivo Smartphones, and Gionee Mobiles in roles involving sales, customer service, stock management, and IT training. Phukan has a BCA in Computer Application from Dibrugarh University and additional qualifications include a PGDCA and skills in Microsoft Office, MacOS, and video/photo software.
Established in 2006, Solution is a privately owned recruitment agency with over £5 million in annual revenue that specializes in placing freelance professionals in architecture, interior design, construction, and engineering. With over 100 collective years of industry experience among its consultants, Solution prides itself on building long-term relationships with clients through a tailored, transparent approach to understanding their needs and culture. Solution offers permanent and contract recruitment as well as training and development programs.
Ralph Hendricks has over 15 years of experience in sales and media consulting. He has held several management positions at Fairfax Media and Bennett Coleman & Co, where he led teams, managed projects, and achieved sales targets. His skills include communication, problem solving, teamwork, planning, and sales. He has a Bachelor's degree in Business Management and certificates in sales training. References are available upon request.
The document discusses Chartwell Consulting's approach to improving production planning and efficiency. It provides six simple rules for effective production planning: 1) Schedule full use of bottleneck processes; 2) List jobs in order of production priority; 3) Fix a period where no plan changes are allowed; 4) Schedule shared with all areas; 5) Track progress of non-bottleneck areas; 6) Log reasons for failures to achieve plan. Chartwell aims to deliver large increases in performance and productivity through challenging the status quo with data-driven methods.
This document provides information on Craig Michael Anderson, a 27-year-old South African male seeking a permanent position as a commercial print mid-senior graphic designer. It details his 7 years of experience, education credentials, technical skills in design software like Adobe and Corel products, prepress and printing process experience, and employment history at various graphic design and printing firms in South Africa since 2008.
This document summarizes the experience and qualifications of Emmett Woods. He has over 5 years of experience in retail management, including managing grocery departments and off-license operations at Dunnes Stores. Prior to that, he worked as a store assistant at Aldi and a forklift operator at Fyffes Fruit Importers. Emmett Woods has strong communication, organizational, and computer skills developed over his career. He also has relevant certifications including a forklift license and ECDL.
Kirsty McAllister is an experienced Operations Manager within the automotive industry with over 11 years of experience. She has progressed in her career, taking on roles of increasing responsibility including Customer Service Executive, Team Manager, and her current role as Operations Manager. She is passionate about meeting and exceeding KPIs and has a proven track record of developing teams and improving customer satisfaction metrics.
Bonggayon is a 15-year-old company that offers various marketing, branding, and communication services including graphic design, printing, promotional products, events management, interior and exterior design, and security systems. It prides itself on high quality work, competitive prices, and excellent customer service. Bonggayon's team of skilled professionals works to understand each client's unique needs and help them achieve their business goals through creative solutions.
Freshmoon intro-shrink sleeve label supplier in ChinaTao Dong
We are professional manufacturer in package printing industry. Our main products are shrink sleeve labels ,roll-fed labels, capsules for wine/olive oil.
60 workers,10000㎡ workshop,19 years experience, ISO certificated, one hour reach Qingdao port, this is how we keep high quality and reliable cooperation for domestic and oversea valued clients.
For more info ,Please check on http://freshmoonpackaging.com
Andrew Jeans has over 20 years of experience in retail management and sales, currently working as a Regional Business Development Manager for Cruise sales at Thomson Holidays. He has a proven track record of exceeding sales targets, developing high-performing teams, and innovating new strategies. In his spare time, he enjoys spending time with his family, watching and playing football, and traveling.
This document is a resume for Adam Ratchford. It summarizes his work experience including his current role as a Deputy Manager at Tesco Express where he oversees 25 employees. Previous roles include being a Team Leader and Graphic Designer. His skills include excellent communication, attention to detail, being computer literate, working independently, and thriving under pressure. He has a BA in Graphic Design and worked in that field before moving to retail management roles at Tesco.
IC Resources is a recruitment firm specializing in software, semiconductors, electronics, and engineering. Their vision is to be the leading global recruitment partner for technology. They have over 500 combined years of industry experience among their 50 consultants. Their values include intelligence, innovation, integrity, intensity, and inspiration. They aim to build long-term relationships between clients, candidates, and colleagues through dedicated recruitment efforts.
IC Resources is the recognised recruitment partner to the global technology community. Our team of 50 consultants offers more than 500 years of industry and specialist recruitment experience in the Software, Semiconductor, Electronics, Engineering and Creative Digital arenas.
Charles Elliott Harris is a British student currently studying Construction Management at Leeds Metropolitan University. He has work experience in various construction roles including with Carillion, Persimmon Homes, and Structural Design Partnership. During his placement year, he gained experience in design, build, and maintenance working for Sitec Building & Maintenance Ltd in roles such as estimating, tendering, and site management. In addition to construction, he has worked in customer service and stock roles and as a self-employed gardener to gain diverse work experience.
Markus John Flynn has over 10 years of experience as the director of his own property maintenance and renovation business, Perfect Properties. He has a degree in construction management and commerce. He has strong administration, communication, and organization skills developed through managing multiple projects simultaneously and a team of employees. He is proficient in MYOB, Microsoft Office, and understands employment, taxation, and building regulations.
C&C Gleeson is an Irish drinks company with over 1,000 employees. It owns several beer, cider and soft drink brands including Bulmers cider. Bulmers has seen declining sales and market share in recent years due to increased competition from brands like Orchard Thieves cider and poor weather impacting cider sales. This poses a significant problem for C&C Gleeson as Bulmers accounts for a third of its profits. To address this, C&C Gleeson conducted market research on younger consumers to understand how to make Bulmers relevant again to this key demographic and revive the brand's performance.
This document is a resume for Nick Mahoney that outlines his professional experience and education. It summarizes that he currently works as a Team Manager at Lloyds Bank where he is responsible for his team's performance and hitting targets. Previously he worked in several customer service and sales roles for companies like Conduit UK, Privilege, and Lloyds Bank. He demonstrates strengths in leadership, coaching, problem-solving, adaptability, and consistently meeting or exceeding targets. His education includes a 2:2 BA in Media Practice from the University of Glamorgan and various GCSE and A-Level qualifications.
Paul Eldridge is seeking a new role and has over 20 years of experience in retail management and customer service roles. He has a proven track record of exceeding sales targets and delivering excellent customer service. His most recent role was as a Customer Service Leader/Retail Manager for World Duty Free where he was responsible for managing a team and ensuring outstanding customer service.
Someran Gohain Phukan is an ambitious and hardworking individual with over 5 years of experience in customer service and sales roles. He has worked for various companies such as Vivo Smartphones, Gionee Mobiles, Sargam Ventures Pvt Ltd, Tata Business Support Services Pvt Ltd, and VS Global Vision Ltd in roles involving customer relationship management, sales, and project management. Phukan is skilled in areas such as communication, organization, initiative, and learning new concepts quickly. He holds qualifications including a PGDCA in computer applications.
Mark Denenfeld is a 31-year-old father and husband looking for a new challenge. He currently works as a customer care advisor for Boots Plc, handling various customer queries. He has taken on projects involving spreadsheets and training systems. Previously he worked at GasboxDMG in customer service and sales roles on banking and other projects until the company went into administration. He also worked at United Parcel Service in preferred customer service and was promoted to team leader in the main call center. He has A-Levels in IT and communications and various GCSEs. He is confident, enjoys challenges and working in a team.
Craig has over 11 years of recruitment experience in the UK sales market and has been the top sales performer at Genesis for 3 1/2 years. He enjoys mentoring new talent and helping them flourish in their roles. Craig specializes in recruiting for IT sales and technical roles and has strong relationships with leading IT companies. In his personal life, he enjoys traveling, hiking, and spending time with his wife and young daughter.
Craig has over 11 years of recruitment experience in the UK sales market and has been the top sales performer at Genesis for the past 3 1/2 years. He enjoys mentoring new talent and helping people grow in their careers. Craig specializes in recruiting for IT sales and technical roles and has strong relationships with leading IT companies. In his personal life, he enjoys traveling, hiking, and spending time with his wife and young daughter.
Someran Gohain Phukan has over 5 years of experience in customer service, sales, and IT training roles. He has worked for companies like NIIT Yuva Jyoti Ltd., Vivo Smartphones, and Gionee Mobiles in roles involving sales, customer service, stock management, and IT training. Phukan has a BCA in Computer Application from Dibrugarh University and additional qualifications include a PGDCA and skills in Microsoft Office, MacOS, and video/photo software.
Established in 2006, Solution is a privately owned recruitment agency with over £5 million in annual revenue that specializes in placing freelance professionals in architecture, interior design, construction, and engineering. With over 100 collective years of industry experience among its consultants, Solution prides itself on building long-term relationships with clients through a tailored, transparent approach to understanding their needs and culture. Solution offers permanent and contract recruitment as well as training and development programs.
Ralph Hendricks has over 15 years of experience in sales and media consulting. He has held several management positions at Fairfax Media and Bennett Coleman & Co, where he led teams, managed projects, and achieved sales targets. His skills include communication, problem solving, teamwork, planning, and sales. He has a Bachelor's degree in Business Management and certificates in sales training. References are available upon request.
Solution is a privately owned recruitment agency established in 2006 that provides recruitment and consultancy services across various industries including architecture, construction, and engineering. It has over 100 years of collective market experience among its consultants. Solution prides itself on building long-term relationships with clients through open communication and a thorough understanding of their business needs. It offers recruitment solutions including permanent hiring, contract staffing, executive search, and training programs.
Kim Gollogly is an experienced sales and marketing professional with over 15 years of experience at Unilever UK. She has a proven track record of developing new accounts, increasing sales, and implementing projects. Her skills include leadership, communication, organization, and innovation. She holds a personal website and is currently seeking a permanent role in sales or marketing.
Bryonie Stansfield has a BSc in Mathematics from the University of Leeds and A-levels in Mathematics, Biology, and Business Studies. She has strong communication, teamwork, self-discipline, and attention to detail skills developed through her education, employment, and extracurricular activities. Bryonie has worked as an industrial placement at Ultra Finishing Ltd, as a barmaid, and sales assistant. She also volunteers on her grandparents' farm and at fundraising events.
Carolyn Hadfield provides a curriculum vitae and personal statement. She has 18 months of experience as a Team Manager at ATOS Healthcare, where she regularly covers as an Operations Manager and has presented recovery plans and handled escalation queries. Previously she worked as a Team Leader at ATOS Durham City for over 2 years and deputized as an Operations Manager, gaining experience in business processes. She also has experience as a Temporary Customer Service Advisor at Adecco, ATOS, National Savings and Investments and has sales, purchasing, and body shop reception experience from previous roles.
Solution is a privately owned recruitment agency established in 2006 specializing in architecture, interior design, construction, and building services. It has over 100 years of collective market experience and all consultants are MIRP-certified. Solution prides itself on building long-term client relationships and offering tailored recruitment solutions including permanent hiring, contract placements, executive search, and training programs. The agency is led by Founding Director Simon Haupt, who has over 20 years of experience in the construction recruitment industry.
1. curriculum
vitae KATIE WALLIS
403/ 52 Dow Street
Port Melbourne
VIC 3072
Australia
0402 429 556
DOB: 15.05.1981
MY UNIQUE SELLING POINT:
I am a bright, friendly and confident person who boasts proficient and professional working
abilities. I enjoy being part of a team but also equally efficient at working on my own. I am
committed to achieving a high quality of work and meeting tight deadlines for FMCG companies. I
have had extensive experience in the customer service industry and I am therefore confident in
managing high level projects and achieving overall customer satisfaction.
I believe working in the Packaging industry for 13 years has helped me to achieve these personal
attributes due to the nature of the highly pressured environment. I have gained a great deal of
technical experience in this industry but more so I have excelled in my experience of dealing with
clients all over the world.
In 2010 when I progressed into the role of a team leader, I enjoyed supporting, advising and
managing colleagues and using my experience to train and recruit new team members. I am
looking for a new challenge in this field and always keen to consider new opportunities within my
area of expertise.
WORK EXPERIENCES:
July 2011 to date – Kraft Foods ANZ
October 2010 to July 2011 - IMS Group
In September 2010, I was presented with the opportunity to work for an artwork and pre-press
studio in Australia, IMS Group based in Sydney. The opportunity arose for IMS Group to open a
Melbourne division to service a new client Kraft Foods/Cadbury and I was offered a position as
Account Manager so I relocated to Melbourne in October 2010. Being the onsite Account
Manager for this major client, I soon became engaged with the Category teams and had to learn
quickly about the different functions within the business. I was heavily involved in rolling out this
new process dictated by the head of Marketing Services and believe that due to experience in my
field, made inroads into the overall understanding of the artwork/repro packaging process at Kraft
Foods. I was soon maintaining close working relationships with the Brand Managers of my
categories, Legal, Regulatory, Procurement and R&D Packaging to ensure the process was rolled
out as efficiently as possible. I gained a good understanding of the commercial values and
business objectives of my employer but felt that my responsibilities were inherently with the client.
In July 2011, I was fortunately presented with another opportunity, this time to work directly for
Kraft Foods and so in keeping with my current job role, moved from IMS to Kraft Foods ANZ. .
My roll to date has been to support the Kraft vision through the provision of Project Management
2. for nominated Portfolios, providing project planning, management, consultancy and delivery of
contracted design services, ensuring engagement of strategic design, artwork and print.
Rolling out such an important and necessary cost saving artwork process into Kraft Foods, has
been a massive achievement for me and what seemed like a big mountain to climb in the
beginning, is now something which Kraft Foods have reaped benefits from in terms of
commercials and expertise in all areas of artwork adaptation. I have now taken more of a step
back from the day-to-day role of Account Management and am progressing into a Project
development role. I have most recently executed the launch of our Olympics range across
Confectionary, Snacking and Grocery products, which is Kraft’s biggest activation project for
2012. I am currently involved in new initiatives for the business such as colour harmonisation and
looking at a consistent approach into printing the Cadbury Purple.
2009 to 2010 GMG Services (Sunbranding Solutions Ltd)
Gilchrist Marketing Group is a sub brand of Sunbranding Solutions, an International Brand Design
Packaging Consultancy firm. GMG are a team of 12, based within one of the biggest UK retailers,
ASDA, and I joined as an Account Manager for the Meal Solutions Category. The team fell under
private brand marketing at ASDA and my responsibility was to ensure all packaging for the Meal
Solutions team was produced to a high standard and on time. On a day to day basis, I would
organise and chair pre-artwork meetings in which we discussed all aspects of the product
packaging; from the design, colours, pack formats, cutter guides, and print feasibility. Then
seeing through the life of the artwork from design, approvals, proofing, repro and delivery to print.
The main focus of the team was artwork management and GMG’s online client based asset
management tool aids with this; however due to my extensive background in artwork, repro and
print, I feel I bring more to this type of role and enjoy having technical discussions with printers
and suppliers to ensure they are receiving something more than just a piece of artwork but
something that is print ready with no hidden complications.
Being involved and working within such a big retailer, was incredibly demanding and high
pressured. Everyday, I would communicate with Suppliers, printers, studio contacts, ASDA
marketing, buyers and product managers as well as managing a high volume of work to tight
turnarounds and a fast moving market in order to meet not only ASDA’s demands but the
commercial demands of GMG and Sunbranding Solutions.
During quarter 3 of my employment with Sunbranding, in order to prepare for ASDA’s September
re-launch, I managed 500+ Meal Solutions artworks. The idea of this re-design for Asda was to
give all products across the store a more premium look and feel. Not only did I successfully
participate in the launch of more than 500 products, I was also promoted to Senior Account
Manager. On top of my day to day duties, I managed 11 other team members. I was responsible
for their day to day duties as well as weekly reporting, development within the team and
organising appraisals. Due to the high pressure of this organisation and the workload involved in
the re-design, team moral was of paramount importance. Communication within any team is
crucial, so I would hold weekly meetings to ensure all day to day responsibilities were being met
and workload shared fairly and effectively. Prior to leaving the UK for new challenges overseas, I
was also involved in interviewing and recruiting new team members.
2007 -2009 SGS Ltd
I was employed by Southern Graphics Solutions and worked as part of a team of Account
Managers that dealt with all of the reprographics for Tetrapak packaging – one of the biggest
manufacturers of wax carton drinks. The Tetrapak account internally was split into factories and I
dealt with Germany, France, Serbia and Hungary. Within this role I was fortunate to travel to these
factories, this gave me a greater insight into flexo printing.
In addition to this I was also the main contact for Webtech Ltd. Webtech are a shrink sleeve
printer for large beverage companies such as Coca Cola, Silver Spring, Barr, United Soft Drinks,
Princes etc and outsource their reprographics management to SGS. My role for the Webtech
account was to book in orders and ensure plates were made to specification and despatched
according to Webtech print schedules. The role was predominately technical based and during
these 16 months at SGS I gained a great deal of knowledge in plate making and the flexo print
process in general.
3. 2003 to 2007 Springfield Solutions
I was a Customer Service Representative for 4 years at Springfield Solutions in Hull,
coordinating the ICI Paints Account. My skills and job role included:
Dealing with many different ICI clients and projects. These clients were mainly based in Slough,
Berkshire but my role also included managing projects overseas. My customers at ICI had faith in
my ability to turn their projects around in the most efficient, time and cost effective way. In addition
to maintaining client satisfaction, I also feel it is important to build good relationships with internal
colleagues. I worked daily on requirements for new products for Dulux, Cuprinol and Polycell. I
also had the additional responsibility of managing the workload of my artworking and admin team.
As part of my commitment to my customers, I spent some time based at ICI in Slough, where I
attended meetings, advising of the best time frames, costings and routes for certain projects. I
also took part in team conference calls, I am of the opinion that regular contact leads to overall
better customer satisfaction which is essential.
1998 – 2002 Trident UK
I started work at Trident as an office junior, on a placement as part of my NVQ training scheme.
During my time here, I worked as an assistant Project Manager for the senior staff and after
training I was promoted to Account Manager for the brand Proctor & Gamble working as part of a
team and co-ordinating and managing packaging for products such as Pantene, Head &
Shoulders and Wash & Go.
During my time between leaving Trident and joining Springfield Solutions, I travelled across
America and on my return worked for The East Riding Council and Ideal Standard.
EDUCATION:
GCSE’s at Wolfreton School, Hull:
English BB
Business Studies B
Maths C
Geography C
Law C
Science DD
French D
Drama D
Levels 1,2,3 NVQ at Beverley College passed with distinction.
HNC evening course in Business and Marketing, Hull College.
I have more recently (May 2012) completed a training course in Advanced Project Management
which is part of the recognised PRINCE2 Diploma qualification.
HOBBIES:
I am a keen horse rider and have gained several show/competition awards. I also enjoy playing
tennis and golf.
I own my own property in the UK and have a clean driving license.