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                                                                    Kalazone Silk Mill

                                                  SMM Activity Report
                                                                  28 July to 10 September 2011




                                                                            Presented by:
                                                    I Knowledge Factory Pvt. Ltd




1 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011                                    
 
 
 




Contents
          
1.       EXECUTIVE SUMMARY .................................................................................................................... 3 
2.       FACEBOOK ...................................................................................................................................... 3 
      2.1 Messages ....................................................................................................................................... 3 
      2.2 Generating new members ............................................................................................................ 4 
      2.3 Hosting Contest ............................................................................................................................. 5 
      2.4 Chat ............................................................................................................................................... 5 
3.       Twitter ............................................................................................................................................. 5 
4.       YOU TUBE ACTIVITIES .................................................................................................................... 5 
5.       Blog ................................................................................................................................................. 6 
6.       Support to new Website .................................................................................................................. 6 
7.       Offline activity ................................................................................................................................ 7 
8.       Results ............................................................................................................................................. 7 
9.       Recommendations and Future work ............................................................................................... 9 




2 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011                                                                                                    
 
 
 
    1. EXECUTIVE SUMMARY
Kalazone Silk Mill’s social media activities
were taken over by ikf on 20th June 2011.
The Kalazone Brand was promoted on
various    social   media      platforms     like
Blogger,     Wordpress,       twitter,     flickr,
google+, youtube and mainly facebook to
start with. The activities of Kalazone have
gained recognition over the social media
domain and it has created a buzz with the
international followers and multicity fans in
India. The activities have been appreciated
online and user engagement has been really
good. The details of different activities carried from 28thJuly to 10st September have been
highlighted in this report along with the future recommendations.

The Social Mention gave the Brand “Kalazone” a Passion score of 72% (up from 45%) for its
social media activities.



    2. FACEBOOK
www.facebook.com/kalazone

www.facebook.com/kalazones

2.1 Messages 
A total of 57 messages and many albums were posted on facebook and the impressions
went as high as     5681.   This shows the level of involvement we have generated with
our users. All the posts were also accompanied by pictures to keep users involved. Most of the
posts involved Praises of Kalazone and different issues on which Kalazone fans could be kept
engaged.

Some of the messages were reposted time and again by the users and helped us to generate a good
organic growth. The continuous liking and commenting on our posts helped also helped us to
increase our Organic growth through Viral Marketing. Another help in organic growth happened




3 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011                                 
 
 
 
through     contests.   A   “Most
Friendly Fan” contest and “My
favorite Saree” Contest (ongoing)
were conducted to keep fan
engaged and help us reach their




Kalazone had a total of 209,237 post views (which was 4 times more than last time) and 3495
feedbacks in the form of likes and comments which is 8 times higher than the last month
readings.

2.2 Generating new members  
The page currently has 3371 members
which is 10 times the number of users as
on 27th July. The new members have
increased the overall genre ratio of the
page, which has a 84% female population
(up 18% by previous records) and the
target audience has been maintained with
the female population between the age of
18 – 35 years being maximum. Also, we
had many fan from international arena
also.

                                                   One important reason for the increase in fans
                                                   was because of the Facebook ads that we used.
                                                   The ads helped us to generate 1320 fans with 6
                                                   lakh impression and 2247 clicks. Advertising
                                                   budget of Rs 10,000 was used to generate this
                                                   lead.

                                                   Also, the continuous activities helped us to gain
                                                   access of search engine and there were many
                                                   search engine referring back to our Facebook
page.




4 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011                                      
 
 
 
2.3 Hosting Contest
The “Most Friendly Fan-2” contest hosted on the page was highly successful and it was
conducted using continuous monitoring. The current “My favorite Saree Contest” has already got
exciting with 38 participants and nearly 270 people tagged in the album.

2.4 Chat
The friends were responded on chats from time to time and an average of 2 chats per day. All the
friends were wished on their birthdays also.



    3. Twitter
http://twitter.com/kalazone

The Twitter page currently has 42 followers. A conscious effort to attract target population on this
channel is being worked upon. But due to our continuous updating activities, Twitter page of kalazone
is amoung the first 10 searched results for the important keywords of kalazone.



    4. YOU TUBE ACTIVITIES
www.youtube.com/kalazonesilkmill

There were a total of 17,656 views of our videos in the given time range. Some more of our videos got
hot attention and were seen and shared again and again. Also, now 27% of the females saw our
video, which is more than double from the last record of 12%. Here, we have added the link to our
new website in most of the videos. The videos were promoted on facebook page, twitter and blogs.
The channel link to website has been changed.




5 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011                                           
 
 
 


    5. Blog
We created a wordpress blog with the name of Miss Pari and have slowly started posting articles 
related with saree and fashion on it. The blog has got quick attention and is really appreciated by our 
fans. An independent URL has been booked for the blog by the name www.kalazone.net.in . Four 
Articles have been posted on it till date. We will continue to post things here as well as on blogspot. 

All the old posts in blogspot have been edited with the link to new website.  




                                                                   


    6. Support to new Website
Kalazone has launched the new website www.kalazonesaree.com. The website has a better appeal 
than the previous one but has not gained a lot of recognition even after showing it on TVC. But we 
made it possible for the website to get traffic through Facebook. Result, The traffic of the website 
made upward shift since it has been linked to the facebook page (first posted on 17th July which 
could be seen with the first peak). A female made purchase from it the same day it was posted. 




                                                                                                         



6 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011                                           
 
 
 
In staying with our promise to deliver, we even used Google ads worth Rs 3000 to increase the traffic 
on this page. The result paid off as more meaningful traffic came and we had orders on 8th and 9th of 
Septemper. We even identified loopholes in the website and positioned it in a manner to decrease 
the bounce rate which was as high as 29% and increase the page view. The performance also helped 
website to get among the first 10 pages in google search once.  




                                                                                                            


    7. Offline activity
 Kalazone had promoted the facebook page and new website through TV advertisement.
 Discount coupons were given to fans but the response was poor with a total of 98 coupons getting
    subscribed.



    8. Results
Kalazone gained a good recognition among fans. It was able to engage fans and we had many sales
lead (which was kept through the phone route, emails and website). We were able to convert many
negative sentiments to positive.




7 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011                                          
 
 
 




                                                                   




                                                                       




                                                                       

Coupons getting shared




8 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011             
 
 
 


    9. Recommendations and Future work
 We strongly recommend Kalazone Silk Mill to allocate certain funds for facebook advertisements
    to make page a good success in a short time. Its easy to find target fans on internet directly rather
    than directing them from other offline activities to online.
 We also recommend some SEO activities to increase the rank of page kalazonesaree.com.
 Some ads could be used for important keywords. This make the consumercourt page go down.
    We can have 3 of our ads, one of website, other facebook etc.
 We would work on your suggestion of uploading more photos in the form of videos.
 Adding all the Kalazone stores across India on Google maps.




9 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011                                               
 

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Kalazone

  • 1.     Kalazone Silk Mill SMM Activity Report 28 July to 10 September 2011 Presented by: I Knowledge Factory Pvt. Ltd 1 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011     
  • 2.     Contents   1.  EXECUTIVE SUMMARY .................................................................................................................... 3  2.  FACEBOOK ...................................................................................................................................... 3  2.1 Messages ....................................................................................................................................... 3  2.2 Generating new members ............................................................................................................ 4  2.3 Hosting Contest ............................................................................................................................. 5  2.4 Chat ............................................................................................................................................... 5  3.  Twitter ............................................................................................................................................. 5  4.  YOU TUBE ACTIVITIES .................................................................................................................... 5  5.  Blog ................................................................................................................................................. 6  6.  Support to new Website .................................................................................................................. 6  7.  Offline activity ................................................................................................................................ 7  8.  Results ............................................................................................................................................. 7  9.  Recommendations and Future work ............................................................................................... 9  2 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011     
  • 3.     1. EXECUTIVE SUMMARY Kalazone Silk Mill’s social media activities were taken over by ikf on 20th June 2011. The Kalazone Brand was promoted on various social media platforms like Blogger, Wordpress, twitter, flickr, google+, youtube and mainly facebook to start with. The activities of Kalazone have gained recognition over the social media domain and it has created a buzz with the international followers and multicity fans in India. The activities have been appreciated online and user engagement has been really good. The details of different activities carried from 28thJuly to 10st September have been highlighted in this report along with the future recommendations. The Social Mention gave the Brand “Kalazone” a Passion score of 72% (up from 45%) for its social media activities. 2. FACEBOOK www.facebook.com/kalazone www.facebook.com/kalazones 2.1 Messages  A total of 57 messages and many albums were posted on facebook and the impressions went as high as 5681. This shows the level of involvement we have generated with our users. All the posts were also accompanied by pictures to keep users involved. Most of the posts involved Praises of Kalazone and different issues on which Kalazone fans could be kept engaged. Some of the messages were reposted time and again by the users and helped us to generate a good organic growth. The continuous liking and commenting on our posts helped also helped us to increase our Organic growth through Viral Marketing. Another help in organic growth happened 3 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011     
  • 4.     through contests. A “Most Friendly Fan” contest and “My favorite Saree” Contest (ongoing) were conducted to keep fan engaged and help us reach their Kalazone had a total of 209,237 post views (which was 4 times more than last time) and 3495 feedbacks in the form of likes and comments which is 8 times higher than the last month readings. 2.2 Generating new members   The page currently has 3371 members which is 10 times the number of users as on 27th July. The new members have increased the overall genre ratio of the page, which has a 84% female population (up 18% by previous records) and the target audience has been maintained with the female population between the age of 18 – 35 years being maximum. Also, we had many fan from international arena also. One important reason for the increase in fans was because of the Facebook ads that we used. The ads helped us to generate 1320 fans with 6 lakh impression and 2247 clicks. Advertising budget of Rs 10,000 was used to generate this lead. Also, the continuous activities helped us to gain access of search engine and there were many search engine referring back to our Facebook page. 4 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011     
  • 5.     2.3 Hosting Contest The “Most Friendly Fan-2” contest hosted on the page was highly successful and it was conducted using continuous monitoring. The current “My favorite Saree Contest” has already got exciting with 38 participants and nearly 270 people tagged in the album. 2.4 Chat The friends were responded on chats from time to time and an average of 2 chats per day. All the friends were wished on their birthdays also. 3. Twitter http://twitter.com/kalazone The Twitter page currently has 42 followers. A conscious effort to attract target population on this channel is being worked upon. But due to our continuous updating activities, Twitter page of kalazone is amoung the first 10 searched results for the important keywords of kalazone. 4. YOU TUBE ACTIVITIES www.youtube.com/kalazonesilkmill There were a total of 17,656 views of our videos in the given time range. Some more of our videos got hot attention and were seen and shared again and again. Also, now 27% of the females saw our video, which is more than double from the last record of 12%. Here, we have added the link to our new website in most of the videos. The videos were promoted on facebook page, twitter and blogs. The channel link to website has been changed. 5 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011     
  • 6.     5. Blog We created a wordpress blog with the name of Miss Pari and have slowly started posting articles  related with saree and fashion on it. The blog has got quick attention and is really appreciated by our  fans. An independent URL has been booked for the blog by the name www.kalazone.net.in . Four  Articles have been posted on it till date. We will continue to post things here as well as on blogspot.  All the old posts in blogspot have been edited with the link to new website.     6. Support to new Website Kalazone has launched the new website www.kalazonesaree.com. The website has a better appeal  than the previous one but has not gained a lot of recognition even after showing it on TVC. But we  made it possible for the website to get traffic through Facebook. Result, The traffic of the website  made upward shift since it has been linked to the facebook page (first posted on 17th July which  could be seen with the first peak). A female made purchase from it the same day it was posted.    6 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011     
  • 7.     In staying with our promise to deliver, we even used Google ads worth Rs 3000 to increase the traffic  on this page. The result paid off as more meaningful traffic came and we had orders on 8th and 9th of  Septemper. We even identified loopholes in the website and positioned it in a manner to decrease  the bounce rate which was as high as 29% and increase the page view. The performance also helped  website to get among the first 10 pages in google search once.     7. Offline activity  Kalazone had promoted the facebook page and new website through TV advertisement.  Discount coupons were given to fans but the response was poor with a total of 98 coupons getting subscribed. 8. Results Kalazone gained a good recognition among fans. It was able to engage fans and we had many sales lead (which was kept through the phone route, emails and website). We were able to convert many negative sentiments to positive. 7 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011     
  • 8.             Coupons getting shared 8 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011     
  • 9.     9. Recommendations and Future work  We strongly recommend Kalazone Silk Mill to allocate certain funds for facebook advertisements to make page a good success in a short time. Its easy to find target fans on internet directly rather than directing them from other offline activities to online.  We also recommend some SEO activities to increase the rank of page kalazonesaree.com.  Some ads could be used for important keywords. This make the consumercourt page go down. We can have 3 of our ads, one of website, other facebook etc.  We would work on your suggestion of uploading more photos in the form of videos.  Adding all the Kalazone stores across India on Google maps. 9 | P a g e     Kalazone Silk Mill ‐SMM Report: September 2011