The document discusses the need for a new framework for facility management that focuses on optimizing buildings for people, profit, and the planet. It argues that most building decision makers lack expertise and resources to properly manage buildings. The solution proposed is outsourcing whole-building optimization to experts who can focus on improving energy efficiency, maintenance, and operations to reduce costs. Automated fault detection and diagnosis technology is presented as a way to prevent energy waste and equipment failures through continuous monitoring and analysis of building sensor data.