The document outlines a 7-step process for solving problems: 1) Define the problem, 2) Form a team to solve the problem, 3) Conduct a survey of end users to understand their perspective, 4) Present the problem and survey results graphically, 5) Get the team together to brainstorm solutions, 6) Create an environment to simulate the team's solutions, 7) Combine the best ideas from the solutions to form a final solution.

1. PROCESS
How do you solve a problem

2. Define the
problem
Form a team who
could possibly
solve problem
Conduct a survey if
end audience or user
are involved to get
their perspective
Present problem n
survey graphically
Get the team
together and
brainstorm solutions
Create right space to
simulate team solution
Combine best of
the solutions
ideas to form final
solution