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OPTIMIZING DIGITAL the PROMO CHANNEL for HCPs
Key Take-Aways ,[object Object],[object Object],[object Object],[object Object],[object Object],1 2 3 4 5
HCPs are forming Impressions about your brand Online . 1
A BRAND IS NOT WHAT  YOU  SAY IT IS.
IT’S WHAT  THEY  SAY IT IS. Marty Neumeier,  The Brand Gap , 2006
How do HCPs form Impressions  ?
Past Experience/Opinions/Beliefs + JOI Rep communications + Competitive Reps + CHE + Clinical data + KOL usage + Colleague discussions + RN/Pharmacist opinions + Patient feedback + Print Promo media + Medical Conferences + On-line promo media + Clinical trials + Company Advisory meetings + The Press + Sample availability + Access status + Advocacy group communications + Caregiver opinions = NET IMPRESSION New  Experience s
Print Promo Media CHE Clinical Data Medical Conferences Clinical Trials Advisory Boards Patients/Caregivers Sales Reps On-line Promo Media Advocacy Groups Access Status Samples KOLs/Specialists The Press Other HCPs Colleagues Point of Influence TM  Analysis
Print Promo Media CHE Clinical Data Medical Conferences Clinical   Trials Advisory Boards Patients/Caregivers Sales Reps On-line Promo Media Advocacy Groups Access Status Samples KOLs/Specialists The Press Other HCPs Colleagues Point of Influence TM  Analysis
Sales Rep Face Time* *Assumptions: 15 minutes every month
What’s Changed? It’s not  WHAT   they are  influenced by...  It’s the  HOW. Print Promo Media CHE Clinical Data Conference Clinical Trials Advisory Boards Patients/ Caregivers Sales Reps On-line Promo Media Advocacy Groups Access Status Samples KOLs/Specs The Press Other HCPs Colleagues
Print Promo Media CHE Clinical Data Medical Conferences Clinical Trials Advisory Boards Patients/Caregivers Sales Reps On-line Promo Media Advocacy Groups Access Status Samples KOLs/Specialists The Press Other HCPs Colleagues POI TM  Analysis: Digital Influence?
Print Promo Media CHE Clinical Data Medical Conferences Clinical Trials Advisory Boards Patients/Caregivers Sales Reps On-line Promo Media Advocacy Groups Access Status Samples KOLs/Specialists The Press Other HCPs Colleagues POI TM  Analysis: Digital Influence?
What are MD’s doing online? Jupiter Research 2008
What are MD’s doing online? ,[object Object],[object Object],[object Object],[object Object],[object Object],Essential Research, Oct 2008.  n=500 practicing Canadian PCPs
Reconsider the branded 2 Product Site.
Evolution of the Branded Product Site ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Build it and they  won’t  come
Evolution of the Branded Product Site ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Offer value & a place to go  NEXT.
 
Make it Easy to Let Them IN.
OR oncedaily
Why a Branded  Canadian  Site? ,[object Object],[object Object],[object Object]
Be FINDABLE . 3
[object Object],BrandX.com
Three Ways to Make it FINDABLE ,[object Object],[object Object],[object Object]
What is an Integrated Campaign? Highly choreographed and targeted, integrated campaigns draw upon the strengths of broadcast, digital media, online social networking, advertising, direct mail, live experiences and other media to efficiently engage and move audiences through the sales cycle—  wherever they live, work and play .  Journal of Integrated Marketing Communications, 2009
Why an Integrated Campaign? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Integrated Promotion + Offline  &  Online  Promotion Product Website
Integrating with Offline Promotion ,[object Object],[object Object],[object Object],[object Object],[object Object]
Banner Opportunities: 2003 2003  CMAJ   CMA  E-Newsletter- Enabled Websites  Pulsus Banner- Enabled Website
Banner Opportunities: 2009 2009   Pulsus   NEJM   CMA      E-Newsletter- Enabled Websites  L’Actualité  Medical Post  Parkhurst Exchange  Doctor’s Review  MedScape-MedPulse  OMA  CMAJ Banner- Enabled Website
Online Media Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],“ Reminder only” opportunity with HCPs
Online Media Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],Momentum is behind Gated sites
Expandable Banner Example (NEJM)
Expandable Banner Example (NEJM)
How many people are SEARCHING for info about your BRANDS on  THE WEB ?
Canada  is a Nation.
Tramacet:  14,800 Risperdal:   6,600 Prezista:  220 Levaquin:  6,200 Concerta:  22,000 Reminyl:  2,400 Tri-Cyclen:  22,900 Eprex:  1,600 Google Searches from a Canadian Computer, September 2009
95% Of physicians report using a search engine to find medical information online. Manhattan Research 2007
Physician Targeted Google Ad Words Learn about Prezista  Safety & Efficacy Information  for Canadian Physicians  www.prezista.ca
Bumper Slide ,[object Object],+ 4 Digital Interface =
Bumper Slide ,[object Object],58% of Physicians use a PDA  at   Point-of-Care Essential Research, Oct 2008.  n=500 practicing Canadian PCPs
Bumper Slide ,[object Object],47% of Physicians use a PDA  between   patient consults Essential Research, Oct 2008.  n=500 practicing Canadian PCPs
Bumper Slide ,[object Object],27% of Physicians use a PDA  during  patient consults Essential Research, Oct 2008.  n=500 practicing Canadian PCPs
Mobile Considerations ,[object Object],[object Object],[object Object]
Disease Management Applications ,[object Object],[object Object],[object Object]
Disease Management Applications ,[object Object],[object Object]
Mobile-Friendly Sites Ensure your digital offering is viewable here. To visit healthinfoformen.com, please  click here .  Or, to visit on your computer, please enter your email address to receive a personal invitation.   submit
Create Mobile Access Points Offline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Create Mobile Access Points Offline
Create Mobile Access Points Offline To visit healthinfoformen.com, please  click here .  Or, to visit on your computer, please enter your email address to receive a personal invitation.   submit
5 Branded Presence Think Before Social Media .
The Open Text Box Today… ,[object Object],* Policy: conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions. Cconditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, Conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  condition, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions. Cconditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, Conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions, conditions,  conditions, conditions, conditions, conditions, conditions, conditions, conditions,  Company is obliged to remove anything outside the limits of the approved PM
Canadian Physician Social Network: Asklepios Asklepios.ca
Create your own “Private” Physician Social Network
Create your own “Private” Physician Social Network
Your Branded Site: The Anchor All of the attention you think you should be spending on online marketing in the many digital channels and platforms will bring your company or brand zero return if you don't have a  website   that is not only nice and easy-to-use, but findable… Mitch Joel, President, Twist Image
Key Take-Aways ,[object Object],[object Object],[object Object],[object Object],[object Object],1 2 3 4 5
 
OPTIMIZING DIGITAL the PROMO CHANNEL for HCPs Contact: Greg Rice, Managing Director T) 416-933-4740 E)  [email_address] W) eurorscglife.ca B) futurepharma.wordpress.com

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Optimizing the Digital Channel for HCPs

  • 1. OPTIMIZING DIGITAL the PROMO CHANNEL for HCPs
  • 2.
  • 3. HCPs are forming Impressions about your brand Online . 1
  • 4. A BRAND IS NOT WHAT YOU SAY IT IS.
  • 5. IT’S WHAT THEY SAY IT IS. Marty Neumeier, The Brand Gap , 2006
  • 6. How do HCPs form Impressions ?
  • 7. Past Experience/Opinions/Beliefs + JOI Rep communications + Competitive Reps + CHE + Clinical data + KOL usage + Colleague discussions + RN/Pharmacist opinions + Patient feedback + Print Promo media + Medical Conferences + On-line promo media + Clinical trials + Company Advisory meetings + The Press + Sample availability + Access status + Advocacy group communications + Caregiver opinions = NET IMPRESSION New Experience s
  • 8. Print Promo Media CHE Clinical Data Medical Conferences Clinical Trials Advisory Boards Patients/Caregivers Sales Reps On-line Promo Media Advocacy Groups Access Status Samples KOLs/Specialists The Press Other HCPs Colleagues Point of Influence TM Analysis
  • 9. Print Promo Media CHE Clinical Data Medical Conferences Clinical Trials Advisory Boards Patients/Caregivers Sales Reps On-line Promo Media Advocacy Groups Access Status Samples KOLs/Specialists The Press Other HCPs Colleagues Point of Influence TM Analysis
  • 10. Sales Rep Face Time* *Assumptions: 15 minutes every month
  • 11. What’s Changed? It’s not WHAT they are influenced by... It’s the HOW. Print Promo Media CHE Clinical Data Conference Clinical Trials Advisory Boards Patients/ Caregivers Sales Reps On-line Promo Media Advocacy Groups Access Status Samples KOLs/Specs The Press Other HCPs Colleagues
  • 12. Print Promo Media CHE Clinical Data Medical Conferences Clinical Trials Advisory Boards Patients/Caregivers Sales Reps On-line Promo Media Advocacy Groups Access Status Samples KOLs/Specialists The Press Other HCPs Colleagues POI TM Analysis: Digital Influence?
  • 13. Print Promo Media CHE Clinical Data Medical Conferences Clinical Trials Advisory Boards Patients/Caregivers Sales Reps On-line Promo Media Advocacy Groups Access Status Samples KOLs/Specialists The Press Other HCPs Colleagues POI TM Analysis: Digital Influence?
  • 14. What are MD’s doing online? Jupiter Research 2008
  • 15.
  • 16. Reconsider the branded 2 Product Site.
  • 17.
  • 18.
  • 19.  
  • 20. Make it Easy to Let Them IN.
  • 22.
  • 24.
  • 25.
  • 26. What is an Integrated Campaign? Highly choreographed and targeted, integrated campaigns draw upon the strengths of broadcast, digital media, online social networking, advertising, direct mail, live experiences and other media to efficiently engage and move audiences through the sales cycle— wherever they live, work and play . Journal of Integrated Marketing Communications, 2009
  • 27.
  • 28. Integrated Promotion + Offline & Online Promotion Product Website
  • 29.
  • 30. Banner Opportunities: 2003 2003  CMAJ   CMA  E-Newsletter- Enabled Websites  Pulsus Banner- Enabled Website
  • 31. Banner Opportunities: 2009 2009   Pulsus   NEJM   CMA      E-Newsletter- Enabled Websites  L’Actualité  Medical Post  Parkhurst Exchange  Doctor’s Review  MedScape-MedPulse  OMA  CMAJ Banner- Enabled Website
  • 32.
  • 33.
  • 36. How many people are SEARCHING for info about your BRANDS on THE WEB ?
  • 37. Canada is a Nation.
  • 38. Tramacet: 14,800 Risperdal: 6,600 Prezista: 220 Levaquin: 6,200 Concerta: 22,000 Reminyl: 2,400 Tri-Cyclen: 22,900 Eprex: 1,600 Google Searches from a Canadian Computer, September 2009
  • 39. 95% Of physicians report using a search engine to find medical information online. Manhattan Research 2007
  • 40. Physician Targeted Google Ad Words Learn about Prezista Safety & Efficacy Information for Canadian Physicians www.prezista.ca
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48. Mobile-Friendly Sites Ensure your digital offering is viewable here. To visit healthinfoformen.com, please click here . Or, to visit on your computer, please enter your email address to receive a personal invitation. submit
  • 49.
  • 50. Create Mobile Access Points Offline
  • 51. Create Mobile Access Points Offline To visit healthinfoformen.com, please click here . Or, to visit on your computer, please enter your email address to receive a personal invitation. submit
  • 52. 5 Branded Presence Think Before Social Media .
  • 53.
  • 54. Canadian Physician Social Network: Asklepios Asklepios.ca
  • 55. Create your own “Private” Physician Social Network
  • 56. Create your own “Private” Physician Social Network
  • 57. Your Branded Site: The Anchor All of the attention you think you should be spending on online marketing in the many digital channels and platforms will bring your company or brand zero return if you don't have a website that is not only nice and easy-to-use, but findable… Mitch Joel, President, Twist Image
  • 58.
  • 59.  
  • 60. OPTIMIZING DIGITAL the PROMO CHANNEL for HCPs Contact: Greg Rice, Managing Director T) 416-933-4740 E) [email_address] W) eurorscglife.ca B) futurepharma.wordpress.com