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JOHNNIE WALKER
Andrej, Ariele, Charlotte, Olivier, Ken, Zara
STRATEGIC BRAND MANAGEMENT
2
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Johnnie Walker: The Important Man
“A man is judged a success not by where he is but by where he is going”
4
 Keep Walking Campaign in 2000
 Focused the marketing strategy on
image, rather than quality and taste
 Aligned the message behind the
brand globally
 Logo Shift
Johnnie Walker: Keep Walking Campaign
5
Touch
Points
Business Client Meal
Hanging Out with Friends
Parties
Happy Hour
Bachelor Parties
Aperitif
Supermarket
Liquor Store
Winding Down
Cigar Smoking
Local Bar/Lounge
Dad’ Liquor Stash
ExperienceIn-StorePre-StoreOccasion
Individual Self
Definition
Feel Refined
and Classy
Relaxing,
Comforting
Social
Recognition
Look
Informed
Fitting-In
Display
Certain Life-
Style to
Peers
Display
Certain
Social
Status
Feel Trust in
Brand
Refined
Taste
Budget-
Friendly
Consistent
Quality
Lower
Inhibitions
Reliable
Confidence
in Brand
Good Pre-
Dinner
Experience
Choose
Drink
According to
Situation
Different
ways to
enjoy
Functional
Benefits
Flavor and
Finish
Distinct
Bottle Shape
and Label
Heritage
Alcoholic
Percentage
Color
Different
Grades and
Prices
Convenient
Purchase
Distilling and
Aging
Process
Bold
Advertising
and
Branding
Features
and Attributes
Emotional
Benefits
Highest
Value
NEEDS CHAIN
Target Audience: Upper-middle class male aged 25-40, with a corporate/finance career
Different
ways to
enjoy
6
BRAND FRAMEWORK
“FOR” – Core Target
Males who want to be perceived as a classy
socialite but not too pretentious, whom are
slightly cocky very confident
“WHO” – Core Insight
Looking for an alcoholic drink for relaxation
while creating the identity of accomplishment
and achievement financially
Competitive Framework
Close competition and substitutes include
Chivas Regal, Glenfiddich, cognacs, ports,
beer, and cocktails
Brand Character
Confident, bold, and determined
Brand Delivery
Maintain the recipe and quality, laddered
variants that reflect your level of success,
refined and consistent packaging, reliable,
affordable, image of an informed customer
Brand Promise
A beverage that fuels ambition, creates a rich
experience to make give you the confidence
that accompanies success
7
Trends
Consumers are prone to substitution on impulse when shopping in-store
Not all venues stock Johnnie Walker, and as a beverage option is not often visible up-front
Action
Loyalty based marketing and optimize distribution to
avoid switching
Sponsor events and venues to ensure exclusive
service
Consumer–As–Shopper
8
Trends
Competition from both the pure scotch and pure whiskey markets
Threat of substitution to other alcoholic beverages
As a brand, we hold a significant market share in the scotch and
scotch/whiskey segment
Action
We must maintain our current high standards for quality and design,
focusing efforts on marketing our product as a beverage that cannot be
substituted easily by a competitor or substitute
Competition
9
The Dilemma
I look good drinking Johnnie Walker…
...but is it a good tasting drink?
10
Pick your
label…
…and start
walking.
11
Our Target
Initimidated, overwhelmed new adopters or current customers who lack undersstandin of the
complexity
Our Aim
Extend their Customer Lifetime Value by enhancing their loyalty to the brand
Enhance perception to include less change-vulnerable equity
The Campaign
12
The Campaign: Pick Your Flavour
Enhance brand’s perception
emphasize heritage, quality, taste and texture
hedge switching risk
13
Educate and Engage
Taste Testing events
at midtier bars and lounges
Videos describing complexity,
guidelines for enjoyment, quality
TV Commercial integrating new
elements, linking to engaging online
elements
14
Adding elements of heritage and quality, sensory appeal
Driving discovery:
-Each label has an ad
-Black run on TV
-Same beginning: showing which bottle is poured
-Tag line: Pick your label and start walking. Find yours at JohnnieWalker.com
Commercials will be played:
In the evening
Around shows like Mad Men, Sopranos, Shark Tank, Suites
During golf tournaments and Formula One events
TV commercials
15
 Other labels:
• Opening scene
• Personality of the label
• Youtube, Website, Social Media
• Quality/complexity
• Character, “cool” Johnnie explaining flavours and how to enjoy each label
• Quiz
 Educating the audience
 Sensory engagement
 Highlighting complexity
Online Content
16
 Teach people how to appreciate different flavours and textures
 Suggest food pairings and different methods of enjoying JW
 Create exposure to the various Johnnie Walker labels
 Physical validation of the communications in other channels,
engaing the senses
Taste-Testing Events
17
Summary: Initiatives
• Education
• Sensory engagement
• Illustrating the labels differences
17
18
 bringing them into the loop
 Brand recognition
 Create more reasons to buy, connect with the customer’s lifestyle
 Inidividual Self Reconition, validation and hapiness
Hooking the customers
19
EVALUATIO
N
EVALUATIO
N
SHOPPINGSHOPPING
BRAND
EXPERIENC
E
BRAND
EXPERIENC
E
REFLECTIO
N AND
SHARING
REFLECTIO
N AND
SHARING
 social
media
sharing
 emotional
connection
and self
definition
 new value of quality and
flavours
 meeting different
expectations
 creating heightened
satisfaction
Informed choices
Improved
usage/taste
categories
messaing driving
enhanced
perception
2020
21
QuickTime™ and a
decompressor
are needed to see this picture.
22

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Johnnie Walker brand management strategy

  • 1. JOHNNIE WALKER Andrej, Ariele, Charlotte, Olivier, Ken, Zara STRATEGIC BRAND MANAGEMENT
  • 2. 2 QuickTime™ and a decompressor are needed to see this picture.
  • 3. 3 Johnnie Walker: The Important Man “A man is judged a success not by where he is but by where he is going”
  • 4. 4  Keep Walking Campaign in 2000  Focused the marketing strategy on image, rather than quality and taste  Aligned the message behind the brand globally  Logo Shift Johnnie Walker: Keep Walking Campaign
  • 5. 5 Touch Points Business Client Meal Hanging Out with Friends Parties Happy Hour Bachelor Parties Aperitif Supermarket Liquor Store Winding Down Cigar Smoking Local Bar/Lounge Dad’ Liquor Stash ExperienceIn-StorePre-StoreOccasion Individual Self Definition Feel Refined and Classy Relaxing, Comforting Social Recognition Look Informed Fitting-In Display Certain Life- Style to Peers Display Certain Social Status Feel Trust in Brand Refined Taste Budget- Friendly Consistent Quality Lower Inhibitions Reliable Confidence in Brand Good Pre- Dinner Experience Choose Drink According to Situation Different ways to enjoy Functional Benefits Flavor and Finish Distinct Bottle Shape and Label Heritage Alcoholic Percentage Color Different Grades and Prices Convenient Purchase Distilling and Aging Process Bold Advertising and Branding Features and Attributes Emotional Benefits Highest Value NEEDS CHAIN Target Audience: Upper-middle class male aged 25-40, with a corporate/finance career Different ways to enjoy
  • 6. 6 BRAND FRAMEWORK “FOR” – Core Target Males who want to be perceived as a classy socialite but not too pretentious, whom are slightly cocky very confident “WHO” – Core Insight Looking for an alcoholic drink for relaxation while creating the identity of accomplishment and achievement financially Competitive Framework Close competition and substitutes include Chivas Regal, Glenfiddich, cognacs, ports, beer, and cocktails Brand Character Confident, bold, and determined Brand Delivery Maintain the recipe and quality, laddered variants that reflect your level of success, refined and consistent packaging, reliable, affordable, image of an informed customer Brand Promise A beverage that fuels ambition, creates a rich experience to make give you the confidence that accompanies success
  • 7. 7 Trends Consumers are prone to substitution on impulse when shopping in-store Not all venues stock Johnnie Walker, and as a beverage option is not often visible up-front Action Loyalty based marketing and optimize distribution to avoid switching Sponsor events and venues to ensure exclusive service Consumer–As–Shopper
  • 8. 8 Trends Competition from both the pure scotch and pure whiskey markets Threat of substitution to other alcoholic beverages As a brand, we hold a significant market share in the scotch and scotch/whiskey segment Action We must maintain our current high standards for quality and design, focusing efforts on marketing our product as a beverage that cannot be substituted easily by a competitor or substitute Competition
  • 9. 9 The Dilemma I look good drinking Johnnie Walker… ...but is it a good tasting drink?
  • 11. 11 Our Target Initimidated, overwhelmed new adopters or current customers who lack undersstandin of the complexity Our Aim Extend their Customer Lifetime Value by enhancing their loyalty to the brand Enhance perception to include less change-vulnerable equity The Campaign
  • 12. 12 The Campaign: Pick Your Flavour Enhance brand’s perception emphasize heritage, quality, taste and texture hedge switching risk
  • 13. 13 Educate and Engage Taste Testing events at midtier bars and lounges Videos describing complexity, guidelines for enjoyment, quality TV Commercial integrating new elements, linking to engaging online elements
  • 14. 14 Adding elements of heritage and quality, sensory appeal Driving discovery: -Each label has an ad -Black run on TV -Same beginning: showing which bottle is poured -Tag line: Pick your label and start walking. Find yours at JohnnieWalker.com Commercials will be played: In the evening Around shows like Mad Men, Sopranos, Shark Tank, Suites During golf tournaments and Formula One events TV commercials
  • 15. 15  Other labels: • Opening scene • Personality of the label • Youtube, Website, Social Media • Quality/complexity • Character, “cool” Johnnie explaining flavours and how to enjoy each label • Quiz  Educating the audience  Sensory engagement  Highlighting complexity Online Content
  • 16. 16  Teach people how to appreciate different flavours and textures  Suggest food pairings and different methods of enjoying JW  Create exposure to the various Johnnie Walker labels  Physical validation of the communications in other channels, engaing the senses Taste-Testing Events
  • 17. 17 Summary: Initiatives • Education • Sensory engagement • Illustrating the labels differences 17
  • 18. 18  bringing them into the loop  Brand recognition  Create more reasons to buy, connect with the customer’s lifestyle  Inidividual Self Reconition, validation and hapiness Hooking the customers
  • 19. 19 EVALUATIO N EVALUATIO N SHOPPINGSHOPPING BRAND EXPERIENC E BRAND EXPERIENC E REFLECTIO N AND SHARING REFLECTIO N AND SHARING  social media sharing  emotional connection and self definition  new value of quality and flavours  meeting different expectations  creating heightened satisfaction Informed choices Improved usage/taste categories messaing driving enhanced perception
  • 20. 2020
  • 21. 21 QuickTime™ and a decompressor are needed to see this picture.
  • 22. 22

Editor's Notes

  1. Cit. http://prezi.com/8q6fdwzqaviz/johnnie-walker-from-whisky-producer-to-global-icon-the-story-of-keep-walking/
  2. Ranks middle class in more than one ranking Good, but not renowed for excellence http://whiskey.findthebest.com
  3. Evaluation More exposure (more instances to see, more effective communication, more relatable) More appealing message (heritage, quality taste, safe drinking) Shopping We cant really change it that much Brand experience How they relate their consumption to what they’ve seen in commercials/videos Social media advertising and promotion affects them and their perception of brand Tasting events, promotional events Reflection and sharing Relating to the advertising and videos Builds credibility for the brand because it aligns with the advertising More confidence to share because more educated and informed on the product More opportunities to share the experience with different people, different forms of association (venues, events, occasions)