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MBA (marketing concentration) graduate with over 12 years of marketing-related experience developing and supporting successful marketing, training, and contact center management programs that align, support, and achieve business and marketing goals for global brands in the lighting, automotive, telematics, and healthcare/government industry segments. Proven success as an individual contributor, team member, and leader. Achievements built on systems and processes, research, analysis, a blend of science and art, customer/client focus, and commitment to corporate objectives. A distinguished record of achieving client and customer objectives that resulted in: • Increased sales growth (pro...