This document provides information on key performance indicators (KPIs) for the job description of an account assistant. It lists the KPI materials available, including a list of KPIs, performance appraisal documents, job skills, key result areas, and balanced scorecard. It also outlines the steps to create KPIs for an account assistant position, including defining objectives, identifying key result areas and tasks, determining work procedures, and creating measures. Potential mistakes to avoid when developing KPIs, such as having too many metrics or KPIs not changing with goals, are also discussed.