The document is a resume for Jeanette D. Verran seeking a job that utilizes her skills and experience in manufacturing, quality control, customer service, and office management. Her expertise includes plastic injection molding, robotics, quality inspection, and various office duties like purchasing, accounts payable/receivable, and customer service. Recent work history includes roles in shipping, quality control inspection, and customer service for manufacturing companies in Wisconsin.

1. JEANETTE D. VERRAN
402 Division Street
West Bend, Wisconsin 53090
262-355-5596
______________________________________________________________________________
OBJECTIVE:
To obtain a job within my chosen field that will challenge me and
allow me to use my skills and past experiences in a way that is
mutually beneficial to both myself and my employer and allow for
future growth and advancement
AREAS OF EXPERTISE:
MANUFACTURING:
 CleanRoomSupervisor
 Lead Cell Assistant
 Universal Multi-ShotSystem
 Robotics
 QualityControl Inspector
 PlasticInjectionMoldingOperator
 TrainedinSet-up
 ProductionAssistant/LeadOperator
 Hot Stamping
 SonicWelding
 WorkedwithKrauss,Cincinnati Milacron,VanDornand HaitianMachines
 Horizontal,Vertical andBlowingmoldingpresses
 ShippingandReceiving
 InventoryCoordinator
OFFICE MANAGER:
 Purchasing
 AccountPayables/Receivables
 QuarterlyTaxes
 Contracts (Insurance andVehicles)
 CustomerService
 EffectivelyDirectemployeesinPositive Directions

2. CUSTOMER SERVICE:
 Phone orders
 Windows2007
 Windows2008
 WindowsVista
 MicrosoftWord/Excel
 Paradox
 Shiplinx
 TCM (Time Critical Management)
 MRP System
 CarrierWebsites
 WebBrowsing
 Multi-Line phone systemwith50Extensions
 Setup VendorAppointmentswithstaff
 AnswerCustomerQuestionsandEffectivelyresolvedCustomerComplaints
 Cash Handling
JOB RESPONSIBILITIES:
QUALITY INSPECTOR:
 PerformWalkaroundwithpreviousshift,identifyinganyqualityissues.
 Do quality checkeveryhourat pressesrunningandverifythatpartsare runninglike check-in
part and previousruns.
 Helpwithbreaks.
 Bringout all qualitypaperwork,samplesandanytoolsneededforjobrunning.
 Checkcritical of parts according to customerstandardsandblue prints.
 Verifycorrectmaterial beingused.
 Verifythatdate codesandpart numbersare correct oncheck-inparts.
 Helpout onfloorwhensupervisorisnotin.
LEAD CELL ASSISTANT:
 Attendshift-schedulingmeetingandassign operatorstopresses.
 Performwalkaroundwithprevious shift,identifyinganyqualityissues.
 Identifyandresolveanyhousekeepingissues.
 Replenishanypackagingmaterial,label,visual instructionsi.e.:standards,visualinspection
criteria,customerapprovedpartsandany paperworkneeded.
 Verifydimensional verification.
 Enter anyissuesintoMaxissystem.
 Performfreshstart-upsandshutdownsaccordingtohitlist.
 Performanywrite upsand reviews,if necessary.
 Train newpersonnel.
 Performqualityinspectiontestsweekly.
 Performweeklyoperatormeetings.
 Create move ticketsforfinishedproducts.

3. CUSTOMER SERVICE:
 Answerphones.
 Cash Handling.
 Accountspayable/receivables.
 Quarterlytaxes.
 Resolve Customercomplaints.
 ComputerskillswithMicrosoftWord/Excel.
 Work withdifferentsoftware systems formattedforeachcompany.
 Complete ordersthroughShiplinx forcarrierpickup.
 Receive TransmissionsintoParadoxforinventory.
 Bill-outorderswhentransmissions are readytoship.
 Work withdifferenttruckingcompanies.
 Create BOL’son differentwebsites.
WORK HISTORY:
 7/2014 to present: Shipping DepartmentBillingClerk, ETEReman,Milwaukee,WI
 10/07 TO 7/2014: QualityControl Inspector/PressOperator/Customerservice/Production
Assistant,ESPlasticProducts,Saukville,WI
 8/05 to 9/07: LeadCell Assistant,Tec-StarMfg.,Germantown,WI
 9/04 to 7/05: Receptionist,PortPublications,PortWashington,WI
 8/99 to 8/04: PlasticInjectionOperator/QA,ProductionPlastics,Saukville,WI
 2/94 to 8/99: Receptionist/AcctsPayable/Receivables,Glen’sAutoBody,Waukesha,WI
 8/92 to 2/94: Waitress,OdysseyRestaurant,Menomonee Falls,WI
 8/89 to 7/92: Office Manager,ThomasMillerSales,Riverside,CA
 1/87 to 4/89: Receptionist, H&RBlock,Waukesha,WI
Recommendation letters and phone numbers available upon request