1. The document discusses setting up a project-spanning backlog to manage resources and progress across multiple projects at a digital services company. It aims to provide visibility of work schedules, resource allocation, and project status.
2. Initially a spreadsheet was used but it had limitations. A new "PMO project" backlog was created to track tasks and milestones across projects. Statuses are synced and a Gantt chart provides an overview of progress.
3. Benefits included improved visibility of schedules, resources, and project status. Challenges included the need for manual updates. Automated notifications are being tested to help keep the backlog up to date.