The document outlines an analysis of a janitorial company's operations that is segmented into six areas: management, operations, training, sustainable cleaning, custodial effectiveness assessment, and the CIMS six pillars benchmark. The analysis examines factors such as quality systems, health and safety stewardship, service delivery, management commitment, contract compliance, and training programs to evaluate operational efficiency and identify areas for improvement.

1. Janitorial Analysis

2. Support Programs
Sales &
Quality Control Purchasing
Marketing
Strategic
Plan
Health, Safety &
Environmental Management Training
Stewardship

3. Sample Analysis Segments
Management Operations
• Quality Systems • Contract Compliance
• Health, Safety &Environmental Stewardship • RFP Development
• Service Delivery • Self Perform or Outsourcing?
• Management Commitment
• Human Resources
Training Sustainable Cleaning
• Sustainable Cleaning Custodial Effectiveness Assessment
• Management Training
• Front Line Training

4. Segura & Associates uses the CIMS Six Pillars of Management
Excellence as our Analysis Benchmark
CIMS presents the quality management standard for the cleaning
industry, a first-of-its-kind tool that may be used as a basis of
comparison.
In today’s tough economy, CIMS identifies invaluable efficiencies for
service providers and facility managers alike.”

5. Ron Segura
President
650 315-8933
rsegura@seguraassociates.com
www.seguraassociates.com