PC hardware and software

1. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 1
Cisco Networking Academy Program
IT Essentials Update
 This is an overview to introduce the changes to the IT Essentials: PC
Hardware and Software v4.0 curricula.
 English versions of this course will be available in the June-August 2007
timeframe.
IT Essentials Update Presentation – Version 2.0
Topic: Cisco Networking Academy Program – IT Essentials Update
Appropriate for:  Internal teams
 Academy audiences
Content valid: Valid as of April 2007
Additional info: 1. Please tailor this presentation to effectively address your presentation
goals, audience, and time constraints.
2. Notes are provided in this presentation for key speaking points
3. Please refer to other curricula materials for additional information
4. Send any feedback to your theatre Networking Academy program contacts

2. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 2
Cisco Networking
Academy Program
IT Essentials Update
Speaker Name
April 2007

3. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 3
Contents
 Changes
 Certification Alignment
 Equipment and Training
 Scope and Sequence
 Virtual Learning Tools

4. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 4
Changes

5. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 5
Overview
 Name Change:
Old Name: IT Essentials I: PC Hardware and Software
New Name: IT Essentials: PC Hardware and Software
 Provide access to knowledge and skills necessary for
computer technicians and entry-level IT workers
 IT Essentials PC v4.0:
Available in June 2007
Aligns with
New CompTIA A+ certification
Modules 1-3 of EUCIP IT Administrator certification (Europe)
 Submitted for approval as “CompTIA Authorized
Quality Curriculum”

6. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 6
Course Design

7. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 7
IT Essentials PC v4.0
Course Design Update
 Sixteen (16) chapters
 Five (5) new chapters on:
Laptops and Portable Devices
Security
Communication Skills
 Should prepare students to take:
– All exams associated with the new CompTIA A+ certification
– Modules 1-3 of the EUCIP IT Administrator certification
(Europe)

8. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 8
IT Essentials PC v4.0
One course divided into two (2) parts:
 Core competencies in latest
hardware and software
technologies
 Greater emphasis on:
– information security skills
– safety and environmental
issues
– soft skills
 Aligns with CompTIA A+
Essentials exam required for all
A+ candidates
 More hands-on and lab-based
 Greater depth with more practical
application and troubleshooting
 Covers all three CompTIA job
environment certification exams:
–IT Technician (602)
–Remote Support Technician (603)
–Bench Technician (604)
 Flexibility for instructors to teach based
on any or all of the certification exams
Part 1: Fundamentals
Chapters 1-10
Part 2: Advanced
Chapters 11-16

9. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 9
Certification

10. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 10
Previous CompTIA A+ Certification
 Based on 2003 objectives
 Two exams:
A+ Core Hardware (exam 220-301)
A+ OS Technologies (exam 220-302)
 Certification is for life
 Current IT Essentials PC v3.1
course aligned to these
objectives

11. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 11
Previous CompTIA A+ Certification Exams
 CompTIA will retire these exams on June 30, 2007
 Networking Academy program students will have
access to certification exam discount coupons
upon graduation from an IT Essentials PC class
 They must complete both exams successfully by
June 30, 2007 in order to be A+ certified under the
previous exams
 After that date, they will need to complete the 2006
certification exams path

12. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 12
A+ Certification Exam Update
 New, 2006 Objectives exam announced in June 2006
 Different certification paths aimed at different job
markets
 New topics on laptops, security, safety and
communication and professionalism
 Two exams must still be passed to obtain certification:
1. A+ Essentials (220-601)
2. PLUS any of the three job-skills exams:
– 220-602 - IT Technician (Field Service Technician)
– 220-603 - Remote Support (Help Desk Technician)
– 220-604 - Depot Technician (Bench Technician)

13. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 13
A+ Certification Exam Update
Most
resembles
previous
301, 302
exams
http://certification.comptia.org/a/New_A.aspx

14. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 14
Certification Mapping
 Will map to new CompTIA A+ exams and certified as
CompTIA Authorized Quality Curriculum
 Authors, Technical Reviewers, & Assessment Writers
taking all four exams
 EUCIP IT Administrator certification popular in Europe
 http://www.eucip.org/ -> select Products / IT
Administrator
 Modules 1-3 covered completely and most of Module 4

15. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 15
Scope &
Sequence

16. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 16
 Define Information Technology (IT) and detail the components of the personal computer
 Protect the student against accident and injury, equipment from damage, and the
environment from contamination
 Perform a step by step assembly of a desktop computer tower
 Explain the purpose of preventive maintenance and identify the elements of the
troubleshooting process
 Explain, install, navigate, perform preventive maintenance on, and begin troubleshooting an
Operating System, laptop and printer/scanner
 Describe, install, perform preventive maintenance on, and begin troubleshooting a network
 Describe, install, perform preventive maintenance on, and begin troubleshooting security
 Describe and apply good communication skills and professional behavior while working with
customers
 Perform advanced installation, select components based on customer need, perform
preventive maintenance on, and perform advanced troubleshooting of a desktop computer
tower
 Upgrade, select components based on customer need, perform preventive maintenance on,
and perform advanced troubleshooting of an Operating System
 Remove and replace select components of, perform preventive maintenance on, and
describe advanced troubleshooting of a laptop and printer/scanner
 Upgrade, select components based on customer need, perform preventive maintenance on,
and perform advanced troubleshooting on a network
 Upgrade, select components based on customer need, perform preventive maintenance on,
and perform advanced troubleshooting of security
IT Essentials: PC Hardware and Software
Course Objectives

17. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 17
IT Essentials: PC Hardware and Software
Course Outline
Ch PC Hardware and Software
1 Fundamentals: Introduction to the Personal Computer
2 Fundamentals: Safe Lab Procedure and Tool Use
3 Fundamentals: Computer Assembly Step by Step
4 Fundamentals: Basics of Preventive Maintenance and Troubleshooting
5 Fundamentals: Operating Systems
6 Fundamentals: Laptops & Portable Devices
7 Fundamentals: Printers and Scanners
8 Fundamentals: Networks
9 Fundamentals: Security
10 Fundamentals: Communication Skills
11 Advanced: Personal Computers
12 Advanced: Operating Systems
13 Advanced: Laptops and Portable Devices
14 Advanced: Printers and Scanners
15 Advanced: Networks
16 Advanced: Security

18. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 18
Equipment and
Training

19. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 19
IT Essentials PC v4.0
Lab Equipment Changes
 Changes due to:
–Changed certification exam objectives
–Increased focus on practical job skills and troubleshooting
 Operating systems covered
Microsoft Windows XP Professional
Microsoft Windows 2000 Professional
 Increased RAM
 Wireless PCI adapter
 Wireless router/switch

20. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 20
Equipment Requirements
New/Changes
 Hardware:
Two 128 MB memory modules (minimum) or two 256 MB
memory modules (recommended)
 Software:
Microsoft Windows XP Professional (Media CD)
 Additional Items/Resources:
One Linksys wireless router/switch or equivalent per two Lab
PCs, Linksys model WRT 300N preferred
One Wireless PCI network adapter (compatible with the above
wireless router/switch) for each Lab PC

21. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 21
Typical Lab Layout
 Lab size of 12-15 students for hands-on lab activities
–Recommended: a ratio of 1 Lab PC per student
 Some lab activities require the student Lab PCs to be
connected to a local network
 2 instructor workstations
–1 connected to Internet to search for and download files
–Other instructor workstation used for hands-on lab
demonstrations

22. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 22
Instructor Training
 Optional but strongly recommended
 Will be allowed to create and teach ITE PC v4.0 classes
immediately after the course is released in June
Current
Instructor
 Training is required (in-person or blended)
 Instructor Fast Track option available to those with prior
subject matter knowledge
Follow current guidelines & requirements
Eligibility is verified by:
•Specific industry certification
•Formal evidence of industry experience
•Formal evidence of teaching experience
New
Instructor
IT Essentials: PC Hardware and Software v4.0

23. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 23
Virtual Learning
Tools

24. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 24
Virtual Learning Tools
 Designed to:
supplement classroom learning
provide a virtual “hands-on” experience where real
equipment is limited
 Stand-alone tools:
Virtual Desktop
Virtual Laptop

25. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 25
Virtual Laptop
Tutorial

26. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 26
Objectives
 Describe the three modes of the Virtual Laptop.
 Remove and install laptop components in the
Virtual Laptop.
 Participate in discussion of various teaching
strategies to use with the Virtual Laptop.

27. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 27
Tutorial
Click on the
arrow to view the
brief tutorial.
Or click the Skip
button to go
directly to using
Virtual Laptop.

28. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 28
The Three Modes
Learn Mode
Explore Mode
Test Mode
Step-by-step instructions
for removing and installing
components
Self-check for
understanding
Information about
many laptop features
and components

29. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 29
Learn Mode: Underside Layer
Components in the
Underside Layer

30. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 30
Learn Mode: Show Instructions
For step-by-step
instructions

31. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 31
Antistatic Mat

32. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 32
Aligning and Installing Components

33. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 33
Completing a Layer in Learn Mode

34. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 34
Learn Mode: Top & Sides Layer
Optical Drive
PC Card

35. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 35
Learn Mode: Docking Station Layer

36. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 36
Learn Mode: External Cables Layer

37. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 37
Test Mode

38. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 38
Explore Mode

39. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 39
The “Learn More” Option

40. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 40
Virtual Laptop
Demo

41. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 41
Virtual Laptop Demo
 The Virtual Laptop demo can be downloaded at:
<INSERT URL where this will be made available from
AC>

42. © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public
New CCNA 307 42