The document outlines the expertise of an individual in areas such as automated project management, IT monitoring projects, SCADA systems, and IT service management. It provides examples of projects implemented for government agencies and private companies involving network monitoring, IT infrastructure management, and automated reporting and dashboards. Screenshots are included from monitoring systems developed for various clients.
Technitab provides solutions for Erection, Testing, Commissioning, Operation & Maintenance of OT & IT for Energy Automation & Industrial Automation. To know more about us please visit at- https://technitab.com/
The modern IT stack has become diverse and distributed, and it’s increasingly challenging to manage heterogeneous platforms and multi-vendor devices. Customers are looking to the cloud and APM to help address these hurdles, as well as accelerate IT transformation.
But migrating to the cloud will take time, it won’t make infrastructure ‘just disappear’, and legacy workloads are going to remain part of the enterprise reality for many. In addition, while APM will continue to be increasingly important, all applications are not the same and an application is still not equal to a digital business service.
Watch this webinar as John Worthington, a service management expert and Director of Product Marketing for eG Innovations, continues our Shift-Left series. You can learn:
• Why domain expertise is important when defining monitoring requirements
• What analytics are useful from a monitoring and observability context
• How end-to-end monitoring with converged application and infrastructure performance can drive ITSM and DevOps integration
This slide describes that what domains CyberLab covers and what standards & technologies it is using under it's Security Division.
For More Details Visit:
www.CyberLabZone.com
Operationalizing Machine Learning—Managing Provenance from Raw Data to Predic...Databricks
Our team at Comcast is challenged with operationalizing predictive ML models to improve customer experience. Our goal is to eliminate bottlenecks in the process from model inception to deployment and monitoring.
Traditionally CI/CD manages code and infrastructure artifacts like container definitions. We want to extend it to support granular traceability enabling tracking of ML Models from use-case, to feature/attribute selection, development of versioned datasets, model training code, model evaluation artifacts, model prediction deployment containers, and sinks to which the predictions/outcomes are persisted to. Our framework stack enables us to track models from use-case to deployments, manage and evaluate multiple models simultaneously in the live yet dark mode and continue to monitor models in production against real-world outcomes using configurable policies.
The technologies/components which drive this vision are:
1. FeatureStore – Enables data scientists to reuse versioned features and review feature metrics by models. Self-Service capabilities allow all teams to onboard their events data into the feature store.
2. ModelRepository – Manages meta-data about models including pre-processing parameters (Ex. Scaling parameters for features), mapping to the features needed to execute the model, model discovery mechanisms, etc.
3. Spark on Alluxio – Alluxio provides the universal data plane on top of various under-stores (Ex. S3, HDFS, RDBMS). Apache Spark with its Data Sources API provides a unified query language which Data Scientist use to consume features to create training/validation/test datasets which are versioned and integrated into the full model pipeline using Ground-Context discussed next.
4. Ground-Context – This open-source vendor-neutral data context service enables full traceability from use-case, models, features, model to features mapping, versioned datasets, model training codebase, model deployment containers and prediction/outcome sinks. It integrates with the Feature-Store, Container Repository and Git to integrate data, code and run-time artifacts for CI/CD integration.
Getting Additional Value from Logs and APM Data with AppDynamics Unified Anal...AppDynamics
Join this session to hear the details about AppDynamics Unified Analytics, including the latest features and architecture. Gain the information you need to understand how to use your data effectively to improve your software, operations, and business performance, whether you're in DevOps, IT ops, application support, engineering, or product management. Deep dive into architecture and technology and how the product scales.
Key takeaways:
o New features and key technological advances such as advanced searches, smart insight, streaming, and centralized log configuration management
For more information, go to: www.appdynamics.com
Running automated, unattended, end-to-end tests in parallel at scale is challenging. Fortunately, Lights Out Testing makes it possible to test any business process on demand. During this webinar we discuss how you can get started with automated test execution.
Download our special report, IoT Tech for the Manager: http://bit.ly/report1-slideshare
Hey IT, Meet OT as presented at the IoT Inc Business' fifteenth Meetup. See: http://www.iot-inc.com/hey-it-meet-ot-meetup/
In our fifteenth Meetup we have Hima Mukkamala, Head of Engineering at Predix, GE Digital presenting “Hey IT, Meet OT”.
Presentation Abstract
Software has been the domain of information technology, but it is quickly becoming key to operations technology as well. Operating smart, networked machines from wind turbines to jet engines requires an intricate understanding of both the machines and the data and information that flows through them. The combination of these two disciplines is bringing new efficiencies and capabilities that do more—faster and cheaper. The key is leveraging connectivity, data, and mobility to optimize efficiency and deliver new services to customers. Join Hima Mukkamala of GE Digital to hear how software technology can help companies bridge the divide between IT and OT and how IT can help industrial companies build, deploy, and manage Industrial Internet applications that bring game-changing efficiencies to businesses.
Want to move your career forward? Looking to build your leadership skills while helping others learn, grow, and improve their skills? Seeking someone who can guide you in achieving these goals?
You can accomplish this through a mentoring partnership. Learn more about the PMISSC Mentoring Program, where you’ll discover the incredible benefits of becoming a mentor or mentee. This program is designed to foster professional growth, enhance skills, and build a strong network within the project management community. Whether you're looking to share your expertise or seeking guidance to advance your career, the PMI Mentoring Program offers valuable opportunities for personal and professional development.
Watch this to learn:
* Overview of the PMISSC Mentoring Program: Mission, vision, and objectives.
* Benefits for Volunteer Mentors: Professional development, networking, personal satisfaction, and recognition.
* Advantages for Mentees: Career advancement, skill development, networking, and confidence building.
* Program Structure and Expectations: Mentor-mentee matching process, program phases, and time commitment.
* Success Stories and Testimonials: Inspiring examples from past participants.
* How to Get Involved: Steps to participate and resources available for support throughout the program.
Learn how you can make a difference in the project management community and take the next step in your professional journey.
About Hector Del Castillo
Hector is VP of Professional Development at the PMI Silver Spring Chapter, and CEO of Bold PM. He's a mid-market growth product executive and changemaker. He works with mid-market product-driven software executives to solve their biggest growth problems. He scales product growth, optimizes ops and builds loyal customers. He has reduced customer churn 33%, and boosted sales 47% for clients. He makes a significant impact by building and launching world-changing AI-powered products. If you're looking for an engaging and inspiring speaker to spark creativity and innovation within your organization, set up an appointment to discuss your specific needs and identify a suitable topic to inspire your audience at your next corporate conference, symposium, executive summit, or planning retreat.
About PMI Silver Spring Chapter
We are a branch of the Project Management Institute. We offer a platform for project management professionals in Silver Spring, MD, and the DC/Baltimore metro area. Monthly meetings facilitate networking, knowledge sharing, and professional development. For event details, visit pmissc.org.
Technitab provides solutions for Erection, Testing, Commissioning, Operation & Maintenance of OT & IT for Energy Automation & Industrial Automation. To know more about us please visit at- https://technitab.com/
The modern IT stack has become diverse and distributed, and it’s increasingly challenging to manage heterogeneous platforms and multi-vendor devices. Customers are looking to the cloud and APM to help address these hurdles, as well as accelerate IT transformation.
But migrating to the cloud will take time, it won’t make infrastructure ‘just disappear’, and legacy workloads are going to remain part of the enterprise reality for many. In addition, while APM will continue to be increasingly important, all applications are not the same and an application is still not equal to a digital business service.
Watch this webinar as John Worthington, a service management expert and Director of Product Marketing for eG Innovations, continues our Shift-Left series. You can learn:
• Why domain expertise is important when defining monitoring requirements
• What analytics are useful from a monitoring and observability context
• How end-to-end monitoring with converged application and infrastructure performance can drive ITSM and DevOps integration
This slide describes that what domains CyberLab covers and what standards & technologies it is using under it's Security Division.
For More Details Visit:
www.CyberLabZone.com
Operationalizing Machine Learning—Managing Provenance from Raw Data to Predic...Databricks
Our team at Comcast is challenged with operationalizing predictive ML models to improve customer experience. Our goal is to eliminate bottlenecks in the process from model inception to deployment and monitoring.
Traditionally CI/CD manages code and infrastructure artifacts like container definitions. We want to extend it to support granular traceability enabling tracking of ML Models from use-case, to feature/attribute selection, development of versioned datasets, model training code, model evaluation artifacts, model prediction deployment containers, and sinks to which the predictions/outcomes are persisted to. Our framework stack enables us to track models from use-case to deployments, manage and evaluate multiple models simultaneously in the live yet dark mode and continue to monitor models in production against real-world outcomes using configurable policies.
The technologies/components which drive this vision are:
1. FeatureStore – Enables data scientists to reuse versioned features and review feature metrics by models. Self-Service capabilities allow all teams to onboard their events data into the feature store.
2. ModelRepository – Manages meta-data about models including pre-processing parameters (Ex. Scaling parameters for features), mapping to the features needed to execute the model, model discovery mechanisms, etc.
3. Spark on Alluxio – Alluxio provides the universal data plane on top of various under-stores (Ex. S3, HDFS, RDBMS). Apache Spark with its Data Sources API provides a unified query language which Data Scientist use to consume features to create training/validation/test datasets which are versioned and integrated into the full model pipeline using Ground-Context discussed next.
4. Ground-Context – This open-source vendor-neutral data context service enables full traceability from use-case, models, features, model to features mapping, versioned datasets, model training codebase, model deployment containers and prediction/outcome sinks. It integrates with the Feature-Store, Container Repository and Git to integrate data, code and run-time artifacts for CI/CD integration.
Getting Additional Value from Logs and APM Data with AppDynamics Unified Anal...AppDynamics
Join this session to hear the details about AppDynamics Unified Analytics, including the latest features and architecture. Gain the information you need to understand how to use your data effectively to improve your software, operations, and business performance, whether you're in DevOps, IT ops, application support, engineering, or product management. Deep dive into architecture and technology and how the product scales.
Key takeaways:
o New features and key technological advances such as advanced searches, smart insight, streaming, and centralized log configuration management
For more information, go to: www.appdynamics.com
Running automated, unattended, end-to-end tests in parallel at scale is challenging. Fortunately, Lights Out Testing makes it possible to test any business process on demand. During this webinar we discuss how you can get started with automated test execution.
Download our special report, IoT Tech for the Manager: http://bit.ly/report1-slideshare
Hey IT, Meet OT as presented at the IoT Inc Business' fifteenth Meetup. See: http://www.iot-inc.com/hey-it-meet-ot-meetup/
In our fifteenth Meetup we have Hima Mukkamala, Head of Engineering at Predix, GE Digital presenting “Hey IT, Meet OT”.
Presentation Abstract
Software has been the domain of information technology, but it is quickly becoming key to operations technology as well. Operating smart, networked machines from wind turbines to jet engines requires an intricate understanding of both the machines and the data and information that flows through them. The combination of these two disciplines is bringing new efficiencies and capabilities that do more—faster and cheaper. The key is leveraging connectivity, data, and mobility to optimize efficiency and deliver new services to customers. Join Hima Mukkamala of GE Digital to hear how software technology can help companies bridge the divide between IT and OT and how IT can help industrial companies build, deploy, and manage Industrial Internet applications that bring game-changing efficiencies to businesses.
Want to move your career forward? Looking to build your leadership skills while helping others learn, grow, and improve their skills? Seeking someone who can guide you in achieving these goals?
You can accomplish this through a mentoring partnership. Learn more about the PMISSC Mentoring Program, where you’ll discover the incredible benefits of becoming a mentor or mentee. This program is designed to foster professional growth, enhance skills, and build a strong network within the project management community. Whether you're looking to share your expertise or seeking guidance to advance your career, the PMI Mentoring Program offers valuable opportunities for personal and professional development.
Watch this to learn:
* Overview of the PMISSC Mentoring Program: Mission, vision, and objectives.
* Benefits for Volunteer Mentors: Professional development, networking, personal satisfaction, and recognition.
* Advantages for Mentees: Career advancement, skill development, networking, and confidence building.
* Program Structure and Expectations: Mentor-mentee matching process, program phases, and time commitment.
* Success Stories and Testimonials: Inspiring examples from past participants.
* How to Get Involved: Steps to participate and resources available for support throughout the program.
Learn how you can make a difference in the project management community and take the next step in your professional journey.
About Hector Del Castillo
Hector is VP of Professional Development at the PMI Silver Spring Chapter, and CEO of Bold PM. He's a mid-market growth product executive and changemaker. He works with mid-market product-driven software executives to solve their biggest growth problems. He scales product growth, optimizes ops and builds loyal customers. He has reduced customer churn 33%, and boosted sales 47% for clients. He makes a significant impact by building and launching world-changing AI-powered products. If you're looking for an engaging and inspiring speaker to spark creativity and innovation within your organization, set up an appointment to discuss your specific needs and identify a suitable topic to inspire your audience at your next corporate conference, symposium, executive summit, or planning retreat.
About PMI Silver Spring Chapter
We are a branch of the Project Management Institute. We offer a platform for project management professionals in Silver Spring, MD, and the DC/Baltimore metro area. Monthly meetings facilitate networking, knowledge sharing, and professional development. For event details, visit pmissc.org.
Exploring Career Paths in Cybersecurity for Technical CommunicatorsBen Woelk, CISSP, CPTC
Brief overview of career options in cybersecurity for technical communicators. Includes discussion of my career path, certification options, NICE and NIST resources.
New Explore Careers and College Majors 2024.pdfDr. Mary Askew
Explore Careers and College Majors is a new online, interactive, self-guided career, major and college planning system.
The career system works on all devices!
For more Information, go to https://bit.ly/3SW5w8W
The Impact of Artificial Intelligence on Modern Society.pdfssuser3e63fc
Just a game Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?
NIDM (National Institute Of Digital Marketing) Bangalore Is One Of The Leading & best Digital Marketing Institute In Bangalore, India And We Have Brand Value For The Quality Of Education Which We Provide.
www.nidmindia.com
1. AREAS OF EXPERTISE:
-Analysis, Design, Development, Diagnosis and Implementation Projects General level. -Development, Implementation and Reporting of Automated Project Offices. -Modeling and Implementation of Government Information Security. -Risk Analysis related to the execution and implementation of projects. -Automation and measurement of all processes related to ITIL-COBIT-CMMI: -Management -Control -Projects Management -Management process -Materials Managements
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
2. AREAS OF EXPERTISE:
* Services Administration * Services Administration Development * Transition and Project Finish * Monitoring and control of key operating indicators * Asset Management * Operations Research
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
3. AREAS OF EXPERTISE:
* Automated Project Management
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
4. AREAS OF EXPERTISE:
* Automated Project Management
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
5. AREAS OF EXPERTISE
INTELLIGENT BUSINESS DASHBOARD
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
6. AREAS OF EXPERTISE:
* Ejemplo de Oficina de Proyectos Automatizada.
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
7. AREAS DE EXPERIENCIA:
* Automated Project Management
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
8. AREAS DE EXPERTISE:
•Software development usign CMMI:
•Requirements Analysis
•Spec
•Design
•Programming
•Testing
•Documentation
•Maintenance
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
9. AREAS OF EXPERTISE:
•PROJECT : DESIGN , DEVELOPMENT AND IMPLEMENTATION FOR “ENCICLOMEDIA” goverment project , including 27465 location monitoring for many devices for each locations:
•http://es.wikipedia.org/wiki/Enciclomedia
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
10. AREAS OF EXPERTISE:
•E-MEXICO PROJECT: DESIGN AND MONITORING SOFTWARE AND FRONT-END PORTAL FOR E-MEXICO GOVERMENT PROJECT (60000) LOCATIONS WITH MANY DEVICES:
•http://www.mexicoconectado.gob.mx/
•ROUTER,SWITCHES MONITORING
•NETWORK TRAFFIC MONITORING
•HEALTH AND APPLICATIONS PERFORMANCE MONITORING
•WEB MONITORING
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
11. •PROJECT: SIAVE
•SIAVE 2009 ADUANAS MEXICO: CORE SOFTWARE TO MONITOR INPUT/OUTPUT FROM MEXICO CARS IN THE BORDERS
•SOFTWARE DEVELOP CORE (PCTC).
•MONITORING PROFILE CAR , WEIGHT, MODEL, DRIVER IMAGE.
•BIG DATA TO PROVIDE VALUE INFORMATION.
•BUSINESS RULE ENGINE TO PROVIDE ACCESS TO THE CARS INTO MEXICO.
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
12. AREAS OF EXPERTISE:
BUSINESS RULES ADUANA-MEXICO (SCREENSHOT APPLICATION)
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
13. PROJECT: SCADA 1300 WELLS GAS PEMEX
•MONITORING PROJECT 1300 PEMEX WELLS IN BURGOS BASIN IN THE AREA OF NORTHERN MEXICO
•DEVELOPMENT OF A SCADA SYSTEM CAPABLE OF REAL-TIME MONITORING they can be WELL AS SEND NOTICES AND COMMANDS IN REAL TIME.
•MONITORING OF GAS FLOW, HIGH, LOW PRESSURE.
•BATTERY LOAD MONITORING OF SATELLITE DEVICES LOCATED IN EVERY WELL.
•DEVELOPMENT OF INTERFACE HMI DISPLAY FOR THE VARIABLES TO BE MONITORED.
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
14. AREAS OF EXPERTISE:
PEMEX SCADA SCREENSHOT
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
15. AREAS OF EXPERTISE:
SCADA PEMEX DATA VISUALIZATION:
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
16. AREAS OF EXPERTISE:
SCADA PEMEX SCREENSHOT
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
17. AREAS OF EXPERTISE:
SCADA PEMEX PROJECT / BIG DATA VISUALIZATION
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
18. AREAS OF EXPERTISE:
SCADA PEMEX PROJECT / SENDING REMOTE COMMAND TO GAS WELLS
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
19. AREAS OF EXPERTISE:
LARGE MONITORING PROJECT GOVERMENT ISSSTE 1400 LOCATIONS (ROUTERS, SWITCHES,UPS) for each location:
•SERVICE LEVEL MONITORING (AVAILABILITY , LATENCY , ERRORS)
•BANDWIDTH MONITORING
•NETWORK TRAFFIC MONITORING
•VOICE MONITORING IN REAL TIME
•DESIGN AND DEVELOPMENT TO MONITORING TRAFFIC APPLIANCE
•ALL TELECOMM MONITORING
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
20. AREAS OF EXPERTISE:
SCREENSHOT
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
21. AREAS OF EXPERTISE::
GEOLOCATION SITES TO GOVERMENT PROJECT 1400 SITES
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
22. BALANCED SCORE CARD:
BALANCED SCORE CARD – KEY PERFORMANCE INDICATORS FOR THE PROJECTS
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
23. PROJECT: SERVERS & APPLICATIONS MONITORING
SCREENSHOT – SERVERS & APP MONITORING IN REAL TIME
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
24. AREAS OF EXPERTISE:
BANDWIDTH MONITORING SCREENSHOT
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
25. AREAS OF EXPERTISE:
VOICE QUALITY MONITORING IN REAL TIME
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
26. AREAS OF EXPERTISE:
DASHBOARD KPI IN REAL TIME:
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
27. AREAS OF EXPERTISE:
HELP DESK SCREENSHOT SOLUTION
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
28. AREAS OF EXPERTISE:
HELP DESK MONITORING SOLUTION
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
29. HELP DESK MONITORING / GRAPH DATA VISUALIZATION
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
30. AREAS OF EXPERTISE:
HELP DESK SCREENSHOT
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
31. GEO LOCATION DATA VISUALIZATION / BIG DATA VALUE VISUALIZATION
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
32. AREAS OF EXPERTISE:
REAL TIME MONITORING SOLUTION WITH GSM DEVICE
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
33. AREAS OF EXPERTISE:
MONITORING SIFTWARE WITH DETAIL USER GSM
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
34. AREAS DE EXPERTISE:
MODULE SENSE CLOUD NETWORK TRACKING DEVICE
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
35. (DASHBOARD NETWORK TRAFFIC / BIG DATA / MONTHLY RESUME)
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
36. AREAS DE EXPERIENCIA:
PROCESS MONITORING ITIL V3 Historical Performance Profile Evaluation Profile System Redesign Kpi Goals New System Workout Analysis of Oportunities Profile Required New Actitud management routines responsibility matrix Process Requeriment New Procedure
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
37. AREAS OF EXPERTISE
NOC SERVICE (NETWORK OPERATION CENTER)
Monitoring Load Balancing & VoIP
•(nFlow, SFlow).
•Log in real time software development
Equipment Performance Metric
•Alerts , Snmp v1,v2,v3 Monitoring
Traffic Analysis
•Data , sniffer
•Time response , Application Time Response , End-User Experience
2
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
38. SOC (SECURITY OPERATION CENTER)
Security Devices Monitoring and Development
•Firewall , IPS
Performance Measure in real Time
•Health , Time response , Latency
Security Event Log and Help Desk process
•Log , Incident , Real Time , Big data solution
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
39. AREAS OF EXPERTISE:
SERVICE (HELP DESK)
One customer point contact to report and solution of incident.
•Sla leven agreement.
•Failure hardware or software
Equipment Management
•Review Help Desk , Health , Cpu,Memory
Event Analysis
•Log recovery and collection
gerardo.barberena@icloud.com
40. AREAS OF EXPERTISE:
BALANCED SCORE CARD
STATISTICAL NOC, SOC, HELP DESK
EVENT LOG ANALYSIS
SLAS, KPIs
DASHBOARD , KPI PERFORMANCE
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
41. AREAS OF EXPERTISE: Diagram
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
42. AREAS DE EXPERIENCIA:
TAX ACCOUNTING
COMPREHENSIVE ACCOUNTING
Fiscal Strategy and Optimization of Tax Payments
MANAGEMENT , FINANCE , TAX INTEGRATION INTO ERP SYSTEM
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com
43. GERARDO JOSE BARBERENA JIRON gerardo.barberena@icloud.com USA / Miami,Florida : +1 786 319 9980 Mexico/ Mexico City:+52 1 5525638553
IT PROJECTS EXPERIENCE
gerardo.barberena@icloud.com