Opportunities to Increase
Revenue & Profits
Microsoft Partner Network
Partners Make More With Microsoft


       For every dollar Microsoft made in 2009, its
                                                                                    The value of partner-to-partner activities
         partners made $8.70 For themselves.1



                            =                                                                                     2009 $10.1 billion

                                                                                                                  2007 $6.8 billion

         The software and services subset made $4.43



                                                                              In a study of the International Association of Microsoft Channel
                                                                              Partners and its members’ business activity, IDC found the total
                                                                              value of partner-to-partner activities rose from
                                                                              $6.8 billion in 2007 to $10.1 billion in 2009.1

             44%                                       56%

                                                                                                       The compound annual growth rate in
                                                                                      22%              this time was 22%
    44% Of hardware sold                    56% Of software sold
    (by value) ran on                       (by value) ran on
    Microsoft operating                     Microsoft operating
    systems                                 systems



3     Source: Partner Opportunity in the Microsoft Ecosystem - IDC white paper, commissioned by Microsoft Corp., March 2011
Partners Who Invest More, Perform Better


         Companies investing more had                                                    Higher-investing partners had
       28% greater revenue per employee                                                     68% larger deal sizes




                                      28%                                                                         68%



4    Source: Partner Opportunity in the Microsoft Ecosystem - IDC white paper, commissioned by Microsoft Corp., March 2011
Renew Your Microsoft Partner Network Membership

                   Retain your robust benefits and resources exclusive to
                           Microsoft Partner Network members

  Is my organization due to renew?
  1. Sign in to the Microsoft Partner Portal with your Windows
      Live ID.
  2. Click View Your Membership Account at the top of the
      page to see your membership renewal date.
  3. If the drop-down message indicates that you have 90 days
      or fewer left in your membership, then it’s time for you to
      begin the membership renewal process.

   Yes, my organization is due to renew…
                                             Get started by following this step-by-step guide

      Please Note: The Program Administrator is the person authorized to complete your organization’s renewal.
If the Program Administrator is not accurate, please contact the Regional Service Center to update your
information so you can renew your membership.
    5
SMB Partner Engagement Framework

                                 STRATEGIC IMPERATIVES
                                 • Continue volume
                                   growth in core




            Reseller
                                                                                                   Shared Coverage




             Scale
                                   revenue
                                                                                                   Model with LAR
                                 • Increase cross-sell                                     13
                                   & upsell across                                      Partners
                                   MS stack

                                 • Drive more growth                                                  BDM (10)




                                                            ~600 Unique Partners
            Champions Clubs
                                   from top partners                                      CCC       1:35 ratio
                                 • Grow Cloud                                             286    350 partners cap.
               VCC, CCC

                                   partner capacity                                     Partners
                                 • Increase annuity
                                   mix                                                    VCC        PTM (10)
                                 • Drive Emerging &                                       372       1:35 Ratio
                                   Growth solutions
                                                                                        Partners 350 partners cap.


                                 • Secure broadline
                                   VAR revenue                                                       dTPAM (45)
                Top VAR




                                 • Drive attach to the                                 2200           1:60 ratio
                                   Server Socket                                      Partners      2700 Partner
                                 • Increase annuity                                                   Capacity
                                   mix
                                 • Increase frequency
                                                                                                    SBSC TPAM
                                 • Drive geo                                                            (3)
                                   coverage to recruit                             699 Partners     1:250 ratio
            Disti/Programmatic




                                   and activate                                                     750 Partner
                                   channel around                                                    Capacity
               VAR/Advisor




                                   Core, Growth and
                                   Cloud
                                                            MOSPA Advisors
                                                             7914 Partners                           Disti Only
                                                                                                     Coverage
                                                         Unmanaged VARs
                                                          8114 Partners
 6
U.S. SMB Top VAR Program
   Take your business to the next level
  The U.S. Top VAR Program is designed to reward committed Microsoft Partners
  while helping to increase their revenue and profitability.

    Program Benefits
    Expert Guidance Assigned Tele-Partner Account Manager
    (T-PAM) support to expand your practice
    Greater Incentives Increased channel incentives with
    up to 25% on current rebates (Payout rates: 4%, 8% , 25% depending on
    solution)
    Marketing Development Funds (MDF) Marketing development funds to better
    promote your services* ($500 per Program Period)
    New Competencies Special subsidies to increase your Microsoft competencies
    ($150 in Exam Subsidy Funds)
    Program Eligibility Requirements**
    • 25+K SMB Open Revenue
    • 4+ Minimum Transaction Requirements
    • MPN Enrolled

    *Must have at least one competency to receive MDF benefit
    **Over 12 Month Eligibility Period as outlined in Program Guidelines, Terms and Conditions




https://partner.microsoft.com/us/TopVAR
    7
VAR Champions Club
    Reap the rewards of being a
    champion
The VAR Champions Club recognizes and rewards US partners for their impact in the SMB
market. It offers significant rebates, resources and support for members to take their
business to the next level.
                                                Club Benefits
                                                There are 3 program tiers, with benefits increasing by tier
                                                • Microsoft Field Engagement
                                                • VAR Champions Club Rebate
                                                • Marketing Development Funds
                                                • Business Investment Funds
                                                • Practice Accelerators
                                                • Ready-to-Go Customer-to-Partner Leads
            “I think the SMB VAR                • Technology Strategy Solutions Engagement
            Champions Club is one of            • Other community-specific offerings
            the most progressive                Club Eligibility Requirements
            Microsoft programs. The first       •   Tier 1 –$100+K in SMB Open non-recurring, 20+
            rebate check we received                License Agreements, 2+ MPN Competencies
            was awesome!”                       •   Tier 2 ––$200+K in SMB Open non-recurring, 20+
                                                    License Agreements, 2+ MPN Competencies
            Bryan Kuntz,
                                                    including 1 Target Competency
            Vice President of Operations,
            Intellicom                          •   Tier 3 ––$400+K in SMB Open non-recurring, 20+
                                                    License Agreements, 2+ MPN Competencies
                                                    including 1 Target Competency and 1 Gold
                                                    Competency
            For more information, simply visit: https://partner.microsoft.com/US/varchamps
8
FY12-H2 Channel Top VAR Rebate Payouts

           FY12-H2 Rebate Opportunity Matrix (Annuity Payout Rates on New Revenue*)
                VAR                                   3%                                   7%                                     20%
              (OV/OVC)
              Top-VAR                                 4%                                    9%                                    25%
              (OV/OVC)
                                                      6%                                   11%                                    30%
      VAR Champions Club
        (Open/OV/OVC)
                                                                                  1% (Open-L)




                           Enroll for Rebates at: http://www.oneview.ms/VAR/

* Rebate payout calculated on ERP, See Top VAR FY12-H2 Rebate Program Guidelines, Terms and Conditions for all Program Details.

  9
SMB Cloud Champions Club
Expand your cloud service horizons
The Cloud Champions Club gives US partners the support they need to grow
their cloud services business. It offers expert advice, resources and funds to help
your cloud business soar.
                                                 Club Benefits
                                                 There are 3 program tiers, with benefits increasing by tier
                                                 • Assigned Business Development Manager
                                                 • Technical Solution Professional Engagement
                                                 • Cloud Champs Practice Builder Toolkit
                                                 • Business Investment Funds
                                                 • Marketing Development Funds
                                                 • Promotional Incentives
            “Membership in the Cloud
                                                 • Enhanced Operations Support
            Champions Club is helping
                                                 • Other community-specific offerings
            our business thrive… I can’t
            imagine building a successful
            cloud-based offering without
                                                 Club Eligibility Requirements
                                                 •      Tier 1 –6+ active SMB customers and 150
            being a member of the club.”
                                                        seats in total & Cloud Essentials or Cloud
            Ken Klika,                                  Accelerate
            Director of Networking
                                                   •    Tier 2 –16+ active SMB customers and 400
            Services, BCG&Co
                                                        seats in total & Cloud Accelerate
                                                   •    Tier 3 –40+ active SMB customers and 1000
                                                        seats in total & Cloud Accelerate
           For more information, simply visit: https://partner.microsoft.com/US/cloudchamps
10
The Annuity Opportunity
Consistent and Predictable Revenue Stream
SA Benefits: Comprehensive Benefits at Every Phase
              New Version Rights                         Deployment Planning Services: *
              Spread Payments*                                Desktop
                                                              SharePoint
                                                              Lync & Exchange
                                                              SQL Server
                                                              Public Cloud
                                                              Private Cloud
 Extended Hotfix Support                                      Developer Tools



                                                         Windows 7 Enterprise
                                                         MDOP – MS Desktop Optimization
                                                         Pack *
                                                         Training Vouchers *
     24x7 Problem Resolution Support*
                                                         E-Learning
     TechNet Subscription Through Software
     Assurance                                           Home Use Program
     Cold Backup for Disaster Recovery



   * Only available with Open Value licensing programs
Why should you care? Be the Trusted Advisor

• Sell Annuity and build customer loyalty
  o   Avoid customer shopping each transaction, secure customer for 3 years
  o   Annual payment and True-Up meetings open the door for sales conversations
  o   Become an administrator on your customer’s volume license site


• Services Revenue
  o   Predictable and budgeted software costs via annuity frees up money for services
  o   Always the current version – move to Plan and Deploy
  o   Deployment Planning Services benefit
  o   Under licensing opportunities – Software Asset Management (SAM)
  o   Year 4 and beyond software cost reduction
Customer Objection:
“Why should I buy Open Value? I don’t know when
 a new version will release and isn’t it cheaper for
 me to just buy Open ‘L’ licenses?”

• Software Assurance can actually help you save money and
  reduce complexity
• Renewal Cost in Years 4-6 is ~40% less than Years 1-3
• Consider Open Value Subscription as lower cost alternative
• Customer needs to consider all SA benefits and consider
  cost if bought separately
Tips for Positioning SA To Customers
• Quote and lead with Open Value
• Land the message of predictability for software planning & spend
• Know Software Assurance benefits; align to customer pain points
• Present 6-year analysis of OV vs. License Only + Re-Buy
• Monetize benefits and compare to buying separately
  (training, consulting services, support)
• Compare Software Assurance to competitors’ maintenance
  programs and point out that SA includes a more comprehensive
  range of benefits
• Consider getting a License History Report from Microsoft
Customer Benefits of Open Value Licensing
 1. Control of your Software Investment
    • New versions of licensed software included
    • Deploy software as needed
 2. Simplified License Tracking
    • Single agreement for all licenses
    • Standardized desktops reduce license tracking
    • Ability to add licenses to same agreement during years 2&3
 3. Better Cost Management
    •   Predictable annual budget
    •   Cost benefit to standardizing company wide
    •   Reduced up-front costs
    •   Maximize SA Benefits
Annuity Benefits for Partners
1. Generates services opportunities
      (deployment, training, development)

2. More customer budget available for services
3. Creates a customer for life
4. Opportunities for annual revenue stream
5. Recognition for Microsoft reseller programs
      VAR CHAMPIONS CLUB and Top VAR Programs

6. Larger payouts for many back end rebates & incentives
Selling the Microsoft Stack
Increase your deal size
 Office is highest per seat revenue generator for licensing
 Server software drags hardware, storage, services, etc…
 Office compliments server products - it’s the glue!
Selling the Microsoft Stack
Quoting/Selling                Add This                                          Why Upgrade?

Microsoft Office 2010          Microsoft Exchange Server 2010 & CALs             To take full advantage of Office 2010 features you need
                                                                                 Exchange 2010
                               Microsoft SharePoint 2010 & CALs                  Optimize collaboration with integration with Infopath &
                                                                                 document sharing & co-authoring
                               Microsoft Windows 7                               Purchasing with office provides the Best Productivity
                                                                                 experience!
Windows Server 2008 R2         Microsoft Office 2010 Professional Plus           Use the Server OS with the most current application

                               Microsoft System Center Essentials 2010           Virtualization management as well as physical server &
                                                                                 desktop management.
                               Remote Desktop Services (aka Terminal Services)   Another way to provide desktop virtualization that scales
                                                                                 better to the SMB customer.
                               Microsoft Forefront Protection Suite              Provides protection to server /desktop from viruses &
                                                                                 malware.
Microsoft SQL Server 2008 R2   Microsoft Office 2010 Professional Plus           Take advantage of Business Intelligence features in SQL
                                                                                 2008 R2 you need Office 2010 (Excel). E.g. Power pivot,
                                                                                 Slicers etc…
                               Microsoft Windows Server 2008 R2 & CALs           Take advantage of the ability to virtualization on your
                                                                                 server. Upsell to SQL Premium.
Exchange Server 2010           Microsoft Office 2010 Professional Plus           If you don’t have Office Pro Plus you can’t take advantage
                                                                                 of email archiving, mail tips, multi-exchange mail boxes
                                                                                 etc.


                               Microsoft Windows Server 2008 R2 & CALs           Take advantage of the ability to virtualization on your
                                                                                 server. Upsell to Exchange Premium.
Partner Resources / Next steps




   1) Sign-up or Renew your Microsoft Partner Network membership!

      https://partner.microsoft.com/

   2) Connect with your preferred Microsoft authorized distributor:

      https://partner.microsoft.com/40014697

   3) Sign-up for the VAR Rebate program:

      http://www.oneview.ms/VAR


   SELL THE MICROSOFT STACK & WATCH YOUR PROFITS GROW!!

Irvine Var Summit

  • 1.
  • 2.
  • 3.
    Partners Make MoreWith Microsoft For every dollar Microsoft made in 2009, its The value of partner-to-partner activities partners made $8.70 For themselves.1 = 2009 $10.1 billion 2007 $6.8 billion The software and services subset made $4.43 In a study of the International Association of Microsoft Channel Partners and its members’ business activity, IDC found the total value of partner-to-partner activities rose from $6.8 billion in 2007 to $10.1 billion in 2009.1 44% 56% The compound annual growth rate in 22% this time was 22% 44% Of hardware sold 56% Of software sold (by value) ran on (by value) ran on Microsoft operating Microsoft operating systems systems 3 Source: Partner Opportunity in the Microsoft Ecosystem - IDC white paper, commissioned by Microsoft Corp., March 2011
  • 4.
    Partners Who InvestMore, Perform Better Companies investing more had Higher-investing partners had 28% greater revenue per employee 68% larger deal sizes 28% 68% 4 Source: Partner Opportunity in the Microsoft Ecosystem - IDC white paper, commissioned by Microsoft Corp., March 2011
  • 5.
    Renew Your MicrosoftPartner Network Membership Retain your robust benefits and resources exclusive to Microsoft Partner Network members Is my organization due to renew? 1. Sign in to the Microsoft Partner Portal with your Windows Live ID. 2. Click View Your Membership Account at the top of the page to see your membership renewal date. 3. If the drop-down message indicates that you have 90 days or fewer left in your membership, then it’s time for you to begin the membership renewal process. Yes, my organization is due to renew… Get started by following this step-by-step guide Please Note: The Program Administrator is the person authorized to complete your organization’s renewal. If the Program Administrator is not accurate, please contact the Regional Service Center to update your information so you can renew your membership. 5
  • 6.
    SMB Partner EngagementFramework STRATEGIC IMPERATIVES • Continue volume growth in core Reseller Shared Coverage Scale revenue Model with LAR • Increase cross-sell 13 & upsell across Partners MS stack • Drive more growth BDM (10) ~600 Unique Partners Champions Clubs from top partners CCC 1:35 ratio • Grow Cloud 286 350 partners cap. VCC, CCC partner capacity Partners • Increase annuity mix VCC PTM (10) • Drive Emerging & 372 1:35 Ratio Growth solutions Partners 350 partners cap. • Secure broadline VAR revenue dTPAM (45) Top VAR • Drive attach to the 2200 1:60 ratio Server Socket Partners 2700 Partner • Increase annuity Capacity mix • Increase frequency SBSC TPAM • Drive geo (3) coverage to recruit 699 Partners 1:250 ratio Disti/Programmatic and activate 750 Partner channel around Capacity VAR/Advisor Core, Growth and Cloud MOSPA Advisors 7914 Partners Disti Only Coverage Unmanaged VARs 8114 Partners 6
  • 7.
    U.S. SMB TopVAR Program Take your business to the next level The U.S. Top VAR Program is designed to reward committed Microsoft Partners while helping to increase their revenue and profitability. Program Benefits Expert Guidance Assigned Tele-Partner Account Manager (T-PAM) support to expand your practice Greater Incentives Increased channel incentives with up to 25% on current rebates (Payout rates: 4%, 8% , 25% depending on solution) Marketing Development Funds (MDF) Marketing development funds to better promote your services* ($500 per Program Period) New Competencies Special subsidies to increase your Microsoft competencies ($150 in Exam Subsidy Funds) Program Eligibility Requirements** • 25+K SMB Open Revenue • 4+ Minimum Transaction Requirements • MPN Enrolled *Must have at least one competency to receive MDF benefit **Over 12 Month Eligibility Period as outlined in Program Guidelines, Terms and Conditions https://partner.microsoft.com/us/TopVAR 7
  • 8.
    VAR Champions Club Reap the rewards of being a champion The VAR Champions Club recognizes and rewards US partners for their impact in the SMB market. It offers significant rebates, resources and support for members to take their business to the next level. Club Benefits There are 3 program tiers, with benefits increasing by tier • Microsoft Field Engagement • VAR Champions Club Rebate • Marketing Development Funds • Business Investment Funds • Practice Accelerators • Ready-to-Go Customer-to-Partner Leads “I think the SMB VAR • Technology Strategy Solutions Engagement Champions Club is one of • Other community-specific offerings the most progressive Club Eligibility Requirements Microsoft programs. The first • Tier 1 –$100+K in SMB Open non-recurring, 20+ rebate check we received License Agreements, 2+ MPN Competencies was awesome!” • Tier 2 ––$200+K in SMB Open non-recurring, 20+ License Agreements, 2+ MPN Competencies Bryan Kuntz, including 1 Target Competency Vice President of Operations, Intellicom • Tier 3 ––$400+K in SMB Open non-recurring, 20+ License Agreements, 2+ MPN Competencies including 1 Target Competency and 1 Gold Competency For more information, simply visit: https://partner.microsoft.com/US/varchamps 8
  • 9.
    FY12-H2 Channel TopVAR Rebate Payouts FY12-H2 Rebate Opportunity Matrix (Annuity Payout Rates on New Revenue*) VAR 3% 7% 20% (OV/OVC) Top-VAR 4% 9% 25% (OV/OVC) 6% 11% 30% VAR Champions Club (Open/OV/OVC) 1% (Open-L) Enroll for Rebates at: http://www.oneview.ms/VAR/ * Rebate payout calculated on ERP, See Top VAR FY12-H2 Rebate Program Guidelines, Terms and Conditions for all Program Details. 9
  • 10.
    SMB Cloud ChampionsClub Expand your cloud service horizons The Cloud Champions Club gives US partners the support they need to grow their cloud services business. It offers expert advice, resources and funds to help your cloud business soar. Club Benefits There are 3 program tiers, with benefits increasing by tier • Assigned Business Development Manager • Technical Solution Professional Engagement • Cloud Champs Practice Builder Toolkit • Business Investment Funds • Marketing Development Funds • Promotional Incentives “Membership in the Cloud • Enhanced Operations Support Champions Club is helping • Other community-specific offerings our business thrive… I can’t imagine building a successful cloud-based offering without Club Eligibility Requirements • Tier 1 –6+ active SMB customers and 150 being a member of the club.” seats in total & Cloud Essentials or Cloud Ken Klika, Accelerate Director of Networking • Tier 2 –16+ active SMB customers and 400 Services, BCG&Co seats in total & Cloud Accelerate • Tier 3 –40+ active SMB customers and 1000 seats in total & Cloud Accelerate For more information, simply visit: https://partner.microsoft.com/US/cloudchamps 10
  • 11.
    The Annuity Opportunity Consistentand Predictable Revenue Stream
  • 12.
    SA Benefits: ComprehensiveBenefits at Every Phase New Version Rights Deployment Planning Services: * Spread Payments* Desktop SharePoint Lync & Exchange SQL Server Public Cloud Private Cloud Extended Hotfix Support Developer Tools Windows 7 Enterprise MDOP – MS Desktop Optimization Pack * Training Vouchers * 24x7 Problem Resolution Support* E-Learning TechNet Subscription Through Software Assurance Home Use Program Cold Backup for Disaster Recovery * Only available with Open Value licensing programs
  • 13.
    Why should youcare? Be the Trusted Advisor • Sell Annuity and build customer loyalty o Avoid customer shopping each transaction, secure customer for 3 years o Annual payment and True-Up meetings open the door for sales conversations o Become an administrator on your customer’s volume license site • Services Revenue o Predictable and budgeted software costs via annuity frees up money for services o Always the current version – move to Plan and Deploy o Deployment Planning Services benefit o Under licensing opportunities – Software Asset Management (SAM) o Year 4 and beyond software cost reduction
  • 14.
    Customer Objection: “Why shouldI buy Open Value? I don’t know when a new version will release and isn’t it cheaper for me to just buy Open ‘L’ licenses?” • Software Assurance can actually help you save money and reduce complexity • Renewal Cost in Years 4-6 is ~40% less than Years 1-3 • Consider Open Value Subscription as lower cost alternative • Customer needs to consider all SA benefits and consider cost if bought separately
  • 15.
    Tips for PositioningSA To Customers • Quote and lead with Open Value • Land the message of predictability for software planning & spend • Know Software Assurance benefits; align to customer pain points • Present 6-year analysis of OV vs. License Only + Re-Buy • Monetize benefits and compare to buying separately (training, consulting services, support) • Compare Software Assurance to competitors’ maintenance programs and point out that SA includes a more comprehensive range of benefits • Consider getting a License History Report from Microsoft
  • 16.
    Customer Benefits ofOpen Value Licensing 1. Control of your Software Investment • New versions of licensed software included • Deploy software as needed 2. Simplified License Tracking • Single agreement for all licenses • Standardized desktops reduce license tracking • Ability to add licenses to same agreement during years 2&3 3. Better Cost Management • Predictable annual budget • Cost benefit to standardizing company wide • Reduced up-front costs • Maximize SA Benefits
  • 17.
    Annuity Benefits forPartners 1. Generates services opportunities (deployment, training, development) 2. More customer budget available for services 3. Creates a customer for life 4. Opportunities for annual revenue stream 5. Recognition for Microsoft reseller programs VAR CHAMPIONS CLUB and Top VAR Programs 6. Larger payouts for many back end rebates & incentives
  • 18.
    Selling the MicrosoftStack Increase your deal size
  • 19.
     Office ishighest per seat revenue generator for licensing  Server software drags hardware, storage, services, etc…  Office compliments server products - it’s the glue!
  • 20.
    Selling the MicrosoftStack Quoting/Selling Add This Why Upgrade? Microsoft Office 2010 Microsoft Exchange Server 2010 & CALs To take full advantage of Office 2010 features you need Exchange 2010 Microsoft SharePoint 2010 & CALs Optimize collaboration with integration with Infopath & document sharing & co-authoring Microsoft Windows 7 Purchasing with office provides the Best Productivity experience! Windows Server 2008 R2 Microsoft Office 2010 Professional Plus Use the Server OS with the most current application Microsoft System Center Essentials 2010 Virtualization management as well as physical server & desktop management. Remote Desktop Services (aka Terminal Services) Another way to provide desktop virtualization that scales better to the SMB customer. Microsoft Forefront Protection Suite Provides protection to server /desktop from viruses & malware. Microsoft SQL Server 2008 R2 Microsoft Office 2010 Professional Plus Take advantage of Business Intelligence features in SQL 2008 R2 you need Office 2010 (Excel). E.g. Power pivot, Slicers etc… Microsoft Windows Server 2008 R2 & CALs Take advantage of the ability to virtualization on your server. Upsell to SQL Premium. Exchange Server 2010 Microsoft Office 2010 Professional Plus If you don’t have Office Pro Plus you can’t take advantage of email archiving, mail tips, multi-exchange mail boxes etc. Microsoft Windows Server 2008 R2 & CALs Take advantage of the ability to virtualization on your server. Upsell to Exchange Premium.
  • 21.
    Partner Resources /Next steps 1) Sign-up or Renew your Microsoft Partner Network membership! https://partner.microsoft.com/ 2) Connect with your preferred Microsoft authorized distributor: https://partner.microsoft.com/40014697 3) Sign-up for the VAR Rebate program: http://www.oneview.ms/VAR SELL THE MICROSOFT STACK & WATCH YOUR PROFITS GROW!!