Signifyd's 2018 Ecommerce Fraud Index illustrates how eight retail verticals are vulnerable to various kinds of fraud and how those threats have changed over eight quarters. Signifyd Director of Merchant Advocacy Sourabh Kothari delivered a presentation on the index at IRCE on June 6, 2018.

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Straight Talk Sessions

2. © 2018 Magento, Inc.
The eCommerce Fraud Index
and How You Compare
To Peers In Your Industry

3. © 2018 Magento, Inc.
Director of Merchant Advocacy
Signifyd
Sourabh Kothari

4. © 2018 Magento, Inc.
Ecommerce
Fraud Index
Chargeback data from billions of transactions
10,000 merchants around the world
Small, midsize, and large merchants
https://www.signifyd.com/ecommerce-fraud-index-2018/

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Ecommerce
Fraud Index
https://www.signifyd.com/ecommerce-fraud-index-2018/

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Total Ecommerce Fraud
https://www.signifyd.com/ecommerce-fraud-index-2018/

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Fraud by Industry
https://www.signifyd.com/ecommerce-fraud-index-2018/

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Account Takeover
https://www.signifyd.com/ecommerce-fraud-index-2018/

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Account Takeover by Industry
https://www.signifyd.com/ecommerce-fraud-index-2018/
Apparel
Consumer Electronics
Cosmetics & Perfumes
Department Stores

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Flash Sales
https://www.signifyd.com/ecommerce-fraud-index-2018/
“ For merchants without machine learning, accepting
thousands of orders in minutes can lead to hours of
manual reviews and a great deal of chargebacks
for fraudulent orders accepted during the flash sale
rush.”
“ Since consumers are aware of the potential value
for these limited edition items, flash sales can also
increase friendly fraud losses since the opportunity
for a quick profit can test the honesty of some
legitimate buyers.”

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False Declines
https://www.signifyd.com/ecommerce-fraud-index-2018/
“ As more consumers are buying online than
ever before, there are often circumstances
under which a high value order is being
delivered to a seemingly odd or unfitting
location.”
“ Merchants relying too heavily on delivery
addresses for their evaluation are rejecting
legitimate orders and losing revenue to false
positives.”

12. © 2018 Magento, Inc.
The eCommerce Fraud Index
and How You Compare
To Peers In Your Industry

13. © 2018 Magento, Inc.
Straight Talk Sessions