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IO Corporation is a 32-year-old information technology
company with more than one (1) million products sold
worldwide, including thin clients, which replace bulky computer
hard drives in networks. Its competitors in the thin-client
market include Hewlett-Packard, Dell Computer, and Wyse
Technology. IO Corp is considering outsourcing its customer
service activities. Employees may resist this outsourcing plan
because they fear their jobs would be lost.
Prepare a three to four (4-5) page paper that includes the
following:
1.Discuss the factors involved in the outsourcing decision.
2.Describe the issues surrounding the sense of control.
3.Prioritize the steps involved in meeting employee resistance
to the outsourcing plan and rationalize the plan.
4.Justify why the employees’ jobs should be protected.
The requirements and format of the paper is to be as follows:
•Include two references
•Typed, double spaced, Times New Roman font (size 12), APA
format
IO Corporation is a 32-year-old information technology company wit

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IO Corporation is a 32-year-old information technology company wit

  • 1. IO Corporation is a 32-year-old information technology company with more than one (1) million products sold worldwide, including thin clients, which replace bulky computer hard drives in networks. Its competitors in the thin-client market include Hewlett-Packard, Dell Computer, and Wyse Technology. IO Corp is considering outsourcing its customer service activities. Employees may resist this outsourcing plan because they fear their jobs would be lost. Prepare a three to four (4-5) page paper that includes the following: 1.Discuss the factors involved in the outsourcing decision. 2.Describe the issues surrounding the sense of control. 3.Prioritize the steps involved in meeting employee resistance to the outsourcing plan and rationalize the plan. 4.Justify why the employees’ jobs should be protected. The requirements and format of the paper is to be as follows: •Include two references •Typed, double spaced, Times New Roman font (size 12), APA format